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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Japan
1 review
2 helpful votes
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Not being more transparent
September 10, 2018

I don't see the point of your service if customs fees and import taxes are going to double the cost of the products being sent. If I use a third part such as a family member, I don't pay these fees.

Date of experience: September 7, 2018
Hong Kong
1 review
0 helpful votes
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Amazing Service
September 10, 2018

First shipment with Stackry but what great experience. I have been using some of the competitors previously and am glad I made the switch.
System is easy to use, Tax free zone is a real plus, the goods were re-packed very professionally and arrived quickly. Thank you
Will be back for more

Date of experience: September 7, 2018
Australia
1 review
4 helpful votes
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I shipped a kids roller coaster 100lbs by the eBay global shipping program and paid the same amount for a 5lbs Stackry shipment

Date of experience: September 7, 2018
Australia
1 review
1 helpful vote
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Very Satisfied
September 10, 2018

Stackry staff are quick to respond to questions and enquiries. Goods are dispatched promptly once payment is made. There is a good choice of courier services to select from.

Overall, I find Stackry to be very good service and I presume this also reflects in their staff with the experience I have had with them.

Date of experience: September 7, 2018
Brazil
1 review
1 helpful vote
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First time experience
September 10, 2018

I cannot deny my overall satisfaction with Stackry's services.
Not withstanding this affirmation I consider their shipping rates somewhat on the high side. Service OK, prices expensive.

Date of experience: September 7, 2018
Denmark
1 review
2 helpful votes
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It the end they refunded the damaged product
September 7, 2018
Updated review

It the end they refunded the damaged product. But don't get them to repack, the repacking was bad. Always keep original packing and I think you should be safe.

Date of experience: September 4, 2018

Your repacking was very bad. My product is broken
September 5, 2018
Previous review

Your repacking was very weak. Some buttons and a corner of the mixer is broken. You only packed the mixer in thin bubble plast and did not protect the corners or the packs inside to bump in to each other.

Date of experience: August 10, 2018
GB
1 review
0 helpful votes
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I used Stackry to ship an item I bought from the USA to the U. K. and as I had never done this before needed some help. Stackry customer Service was the best I've come across. They guided and advised me through the whole process which was also very simple. The website is easy to navigate and keeps you updated of every stage your parcel is at. The prices are also the cheapest I've seen when shopping around for this service.
I'd highly recommend this company to anyone that wants to buy items in the U. S and have them shipped to the U. K. if the likes of Walmart ect don't ship overseas.
As I've already said customer service is great and usually get back to you within an hour or 2. Many thanks again Veronica.

Date of experience: August 28, 2018
Portugal
1 review
2 helpful votes
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VERY BAD REPACKING BROKEN PRODUCTS
August 24, 2018

Repacking was very bad. A Line 6 Soundcard and a JP-8080 were packed without protective bubble plastic and they only put a layer of it between them so you can imagine the bumping and the damage.
VERY BAD SERVICE!

Date of experience: August 22, 2018
Saudi Arabia
1 review
0 helpful votes
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A good experience
August 16, 2018

The shipping is fast and the service is good but the price is rather high, There was a delay in bringing the shipment into the cabinet and after the communication was entered

Date of experience: August 14, 2018
France
1 review
1 helpful vote
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Smooth Operations
August 12, 2018

First time customer of Stackry and all was smooth sailing. Compared prices with other companies and chose this one. From registration to getting my local delivery address to making payment for international delivery. They even dispatched my packaged with an hour of me making payment! Would return again and will recommend to others.

Date of experience: August 10, 2018
Germany
1 review
0 helpful votes
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Very good
August 11, 2018

It all went well and quickly and it didn't cost too much. Very good! I'm definitely gonna use it again.

Date of experience: August 8, 2018
Germany
1 review
1 helpful vote
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Everything went smoothly
August 10, 2018

I used Strackry's services for shipping goods from the Pokémon Center to Europe and everything went smoothly. In fact I had the good fortune that my package arrived sooner than I would've expected. The $10 shipping discount for referred first time customers was the cherry on top of a pleasant buying experience.

Date of experience: August 8, 2018
Hong Kong
1 review
1 helpful vote
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Very Efficient
August 10, 2018

Pleased with service, very efficient and user friendly, shipping costs reasonable. System is use friendly

Date of experience: August 8, 2018
Malaysia
1 review
0 helpful votes
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Efficient and user friendly site
August 10, 2018

The notification of new shipments and delivery time is really fast. Customer service responds in timely fashion too. Overall very satisfied with my experience with stackry.

Date of experience: August 7, 2018
Australia
1 review
0 helpful votes
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Everything was smooth, no mishaps. First time user based on reviews and research. Stackry is worth a try, you'll be satisfied! I was pleasantly surprised how quickly the delivery came with DHL from US to Australia.

Date of experience: August 7, 2018
O H.
Finland
1 review
2 helpful votes
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Excellent
August 10, 2018

No hassles getting my stuff from sellers who don't sell outside their country. Better service than Borderlinx.

Date of experience: August 7, 2018
Philippines
1 review
1 helpful vote
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Very good experience!
August 10, 2018

Best service ever. Very dependable! Would recommend to a friend. Kept my package safe for days and it didnt get damaged or lost at all.

Very dependable service. Would definitely use it again. Thank you very much!

Date of experience: August 7, 2018
Australia
1 review
6 helpful votes
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Very Costly
August 9, 2018

I need economic post to ship from US to Australia sometime. However, i been charged $95.00 or more for one piece summer dress and 2 pieces trouser socks.

Date of experience: August 6, 2018
Austria
1 review
0 helpful votes
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Transport cost
August 9, 2018

Hi,
Your service was excellent and everything was delivered as described. Unfortunately I missed a less expensive transport option. It wouldn't be critical for me to wait 3 to 4 weeks.
Beat regards,
Harald

Date of experience: August 6, 2018
Saudi Arabia
1 review
0 helpful votes
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Easy from start to finish
August 9, 2018

Living in Saudi Arabia makes it difficult to online shop as not every website offers international shipping. Ever since using Stackry, I have been able to shop with ease. Shipment rates are way more affordable as I am able to group my shipments into one which saves on costs big time. I will continue to use Stackry.

Date of experience: August 6, 2018