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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Stackry provides a very useful service. Also straightforward and fully automated.
When I selected the Paypal option, I kept receiving an error message about insufficient amount. I had to exit and go back in to complete the transaction.
Smooth process. They fixed my error quickly (first time user). This gave me confidence to continue using Stackry
Excellent service, quick and easy to use. It is like living in the USA :)
Very reliable and the in browser chat is responsive with any questions!
Email staff and helpful and informative. Does exactly what it says on the tin.
Shipping costs too expensive and not in line with the market
The suggested repackaging did not lead to any savings at all; had I been told of this, I would not have chosen repackaging. Your company should have refunded the fee for repackaging under such circumstances.
Everything is great, good shipping options, prompt service, and they keep track of everything for you. I love that I can buy anything and not be stumped by shipping restrictions!
I use Stackry more and more, it's a great service even where a store might ship to the UK directly. Stackry is often faster, cheaper and more reliable.
I like:
-that you take paypal
-that I can order stuff only deliverable to American addresses to canada
I don't like:
-that you're closed on weekends
-one time, I ordered some hair putty with you guys and it arrived damaged. I couldn't use the hair putty at all. I had to recover my money through a PayPal dispute / claim
-it would be nice if you had like a west coast location. Sometimes I order from California and that means the product basically has to go to the other side of North America and then back again, which is expensive for me.
-also don't like how I always select "include invoice," but literally every time I've ordered with you guys, you do not include the invoice that originally came with the parcel. I have an electronic receipt obviously, but it would be great if you didn't throw it out
Overall 4/5
I have used Stackry for a long time and this is going to be my last time. I am totally disgusted by the fact that I was unable to ship a 20$ skirt (packed in an enveloppe) using the cheapest shipping method with USPS. The cheapest shipping option you proposed for Canada was at 26$. This is outrageous! Shame on you Stakry for not allowing Canadians to use the cheapest and excellent USPS service.
Christine Arnel *******625
Nice but I think your shipping charges are a bite expensive. I recommend to reduce the prices little. Overall I'm satisfied, Thank you
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!

