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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Karlo T.
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Stackry provides a very useful service. Also straightforward and fully automated.

Date of experience: March 9, 2020
Canada
1 review
0 helpful votes
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When I selected the Paypal option, I kept receiving an error message about insufficient amount. I had to exit and go back in to complete the transaction.

Date of experience: March 9, 2020
Australia
1 review
0 helpful votes
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Smooth process
March 9, 2020

Smooth process. They fixed my error quickly (first time user). This gave me confidence to continue using Stackry

Date of experience: March 9, 2020
GB
1 review
0 helpful votes
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Excellent service, quick and easy to use. It is like living in the USA :)

Date of experience: March 9, 2020
Canada
1 review
0 helpful votes
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Very reliable and the in browser chat is responsive with any questions!

Date of experience: March 9, 2020
Canada
1 review
0 helpful votes
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Had a bug that didnt allow me to view the invoice screen, which took multiple refreshes to fix.

Date of experience: March 9, 2020
GB
1 review
0 helpful votes
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Email staff and helpful and informative. Does exactly what it says on the tin.

Date of experience: March 9, 2020
AE
1 review
0 helpful votes
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Shipping costs too expensive and not in line with the market

Date of experience: March 9, 2020
Hong Kong
1 review
0 helpful votes
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The suggested repackaging did not lead to any savings at all; had I been told of this, I would not have chosen repackaging. Your company should have refunded the fee for repackaging under such circumstances.

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2020
Portugal
1 review
0 helpful votes
Follow Vieira Q.
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Everything is great, good shipping options, prompt service, and they keep track of everything for you. I love that I can buy anything and not be stumped by shipping restrictions!

Date of experience: March 9, 2020
Czechia
1 review
0 helpful votes
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I use Stackry more and more, it's a great service even where a store might ship to the UK directly. Stackry is often faster, cheaper and more reliable.

Date of experience: March 9, 2020
Saudi Arabia
1 review
0 helpful votes
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Very good but i can not find coupon code if there is no code then delet the spaece for it

Date of experience: March 8, 2020
Canada
1 review
0 helpful votes
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I like:
-that you take paypal
-that I can order stuff only deliverable to American addresses to canada

I don't like:
-that you're closed on weekends
-one time, I ordered some hair putty with you guys and it arrived damaged. I couldn't use the hair putty at all. I had to recover my money through a PayPal dispute / claim
-it would be nice if you had like a west coast location. Sometimes I order from California and that means the product basically has to go to the other side of North America and then back again, which is expensive for me.
-also don't like how I always select "include invoice," but literally every time I've ordered with you guys, you do not include the invoice that originally came with the parcel. I have an electronic receipt obviously, but it would be great if you didn't throw it out

Overall 4/5

Date of experience: March 6, 2020
Canada
1 review
3 helpful votes
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I have used Stackry for a long time and this is going to be my last time. I am totally disgusted by the fact that I was unable to ship a 20$ skirt (packed in an enveloppe) using the cheapest shipping method with USPS. The cheapest shipping option you proposed for Canada was at 26$. This is outrageous! Shame on you Stakry for not allowing Canadians to use the cheapest and excellent USPS service.
Christine Arnel *******625

Date of experience: March 6, 2020
South Africa
1 review
0 helpful votes
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So far very happy with the packages, just keep it so.ty

Date of experience: March 6, 2020
Bahrain
1 review
0 helpful votes
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Nice but I think your shipping charges are a bite expensive. I recommend to reduce the prices little. Overall I'm satisfied, Thank you

Date of experience: March 6, 2020
Kuwait
1 review
0 helpful votes
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Great experience
March 6, 2020

Great experience. You just need to update the app quality.

Date of experience: March 6, 2020
Germany
1 review
0 helpful votes
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Very good and friendly service and easy handling of the whole process!

Date of experience: March 6, 2020
Iraq
1 review
0 helpful votes
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انتم رائعون وموظف الاتصال أيضا رائع شكرا لكم انا اثق بكم

Date of experience: March 5, 2020
Saudi Arabia
2 reviews
0 helpful votes
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You don't allow rating of courier service providers you use

Date of experience: March 5, 2020