Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
See all photos
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
Follow Lee M.
Unfollow Lee M.
Share Review
Report Review

Amazing
March 16, 2020

Amazing. So easy to use and so helpful to my life!

The only thing I would change is that sometimes the tracking numbers entered are not the same as the ones sent to me by the company, so it takes a while to figure out which package is which. If you could fix that to speed up the process for me, that would be really great.

Date of experience: March 16, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Hisham S.
Unfollow Hisham S.
Share Review
Report Review

Since 13 March I'm under the expression that my shipment is on the way, since I paid
Suddenly I discover that payment still pending

Why Stackry didn't Informed me to watch out an action is pending,

I missed an important data

Date of experience: March 16, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Muath T.
Unfollow Muath T.
Share Review
Report Review

I had to refresh the page more than one to complete the steps, it's not great at the iPhone, and need to be improved

Date of experience: March 16, 2020
Botswana
1 review
0 helpful votes
Follow Johnson O.
Unfollow Johnson O.
Share Review
Report Review

Brilliant
March 14, 2020

Brilliant. Just works. No fuss. App interface a bit dated though. Needs an update

Date of experience: March 13, 2020
Kuwait
1 review
0 helpful votes
Follow Yousef J.
Unfollow Yousef J.
Share Review
Report Review

Everything's good except that the option of the Global Mail didn't appear first I had to contact the support staff

Date of experience: March 13, 2020
Mexico
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

Love it
March 13, 2020

Love it. Very easy and I wish I had learned of this a few years ago.

Date of experience: March 13, 2020
Massachusetts
1 review
0 helpful votes
Follow Mohammed K.
Unfollow Mohammed K.
Share Review
Report Review

The best services ever!
March 13, 2020

The best services ever! I have been using them for over 4 years now and I have never had any problems with Stackry. I have tried multiples other similar services, however, Stackry is by far the best value service for me.

Date of experience: March 13, 2020
GB
1 review
0 helpful votes
Follow Gareth B.
Unfollow Gareth B.
Share Review
Report Review

Website does not work well with Firefox - Needed to use Explorer to be able to check out with paypal

Date of experience: March 12, 2020
South Africa
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

Great customer service in dealing with a few problems I had in my packaging and shipments. Thank you

Date of experience: March 12, 2020
GB
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

My experiences generally are good
March 12, 2020

My experiences generally are good. When parcels are consolidated, a little more 'stuffing/ padding' would be good! Many thanks for the service you provide!

Date of experience: March 12, 2020
Estonia
1 review
0 helpful votes
Follow Merily B.
Unfollow Merily B.
Share Review
Report Review

It has been really great this far and everything has worked out fine

Date of experience: March 12, 2020
Malaysia
1 review
0 helpful votes
Follow Hasanal T.
Unfollow Hasanal T.
Share Review
Report Review

The customer service are very helpful and the feedback is very fast. I hope stackry can allow me to store my item in the locker for more than 60 days.

Date of experience: March 12, 2020
Kuwait
1 review
0 helpful votes
Follow Nawaf D.
Unfollow Nawaf D.
Share Review
Report Review

Does not support all types of return items from Amazon

Date of experience: March 11, 2020
Jordan
1 review
0 helpful votes
Follow Hamza Y.
Unfollow Hamza Y.
Share Review
Report Review

The information available is very clear and process is simple to follow. Support team are very responsive

Date of experience: March 11, 2020
Canada
1 review
0 helpful votes
Follow Steven Z.
Unfollow Steven Z.
Share Review
Report Review

Very good option for reshipping from the United States! Rates could be lower, but it's nice to see options

Date of experience: March 11, 2020
Singapore
1 review
0 helpful votes
Follow Loo F.
Unfollow Loo F.
Share Review
Report Review

Excellent service and quick shipping procedures. Thanks a lot guys.

Date of experience: March 10, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Mashael J.
Unfollow Mashael J.
Share Review
Report Review

I've been a very old member with stacker. This was never appreciated, I had to wait for more than the 3 business days stated on your page for my shipment to get consolidated and therefore I've missed my moms birthday. Plus, prices are relatively higher than any other website.

Date of experience: March 10, 2020
California
1 review
0 helpful votes
Follow Mariko Q.
Unfollow Mariko Q.
Share Review
Report Review

Staff are very responsive and helpful. On the most part, I choose DHL or USPS as carriers, and delivery is usually quite smooth.

Date of experience: March 10, 2020
Kuwait
1 review
0 helpful votes
Follow ali G.
Unfollow ali G.
Share Review
Report Review

Consolidation sometimes takes too long. It would we be nice to know the status. Or where it is in the queue.

Date of experience: March 10, 2020
South Africa
1 review
1 helpful vote
Follow Werner G.
Unfollow Werner G.
Share Review
Report Review

Ive been a Stackry customer for a while now. Big mistake came in with consolidation of my last order and my shipping still costs more than the items are worth..

Date of experience: March 10, 2020
Len B. Stackry Rep
over a year old

Hi Werner,
Very sorry you are not happy with our services and thanks for the feedback. Unfortunately shipping prices do not reflect on the value of the product being shipped, but the weight and dimensions of your packages. So if you have an inexpensive item that you are trying to ship, but it is dimensional large, then it will be more expensive to ship then a smaller package. Before ordering items, please be sure to check out our prices here: https://www.stackry.com/en/shipping-calculator and email us [email protected] if you have further questions.

Thanks