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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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GB
1 review
0 helpful votes
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Great website, smooth process and good service on prior shipments.

Date of experience: August 20, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Osamah S.
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خدمة عملاء جيدة وسرعة في الشحن ، اتمنى لو كان عمل خدمة العملاء لمدة ٢٤ ساعه ولكن لايهم ذلك نظرا لجودة الخدمة المقدمة.

Date of experience: August 20, 2020
Saudi Arabia
1 review
0 helpful votes
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We received our last order one day before it was expected. The Stackry team has been very helpful throughout this whole process and I cannot recommend this service enough, especially to those living abroad!

Date of experience: August 19, 2020
Kuwait
1 review
0 helpful votes
Follow Mansour H.
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The freight value is very high for the volume and weight of the order

Date of experience: August 19, 2020
Qatar
1 review
0 helpful votes
Follow Ibrahim D.
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This is the first time I am dealing with them
They are telling there is now hidden additional cost but they are very dishones, I ordered for some clothes which is for sure < 4 In but with the it's 7 bound
They took 8 dollars for consolidation
Shipping was 75 dollars / more than the actual value of the real order

Very bad, I don't recommend at all

Date of experience: August 19, 2020
Kuwait
1 review
0 helpful votes
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جيدة ولكن..
August 19, 2020

جيدة ولكن. في الفترة الاخيره تتاخر عملية تجميع الشحنات

Date of experience: August 19, 2020
Saudi Arabia
1 review
0 helpful votes
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واقعا وجدت ضالتي في شركة استاكري التي اختصرت علي استيراد الكثير من البضائع الأمريكية التي لا استطيع اقتنائها بشكل مباشر الى بلدي السعودية، شكرا استاكري على هذا الجهد وبالذات وجود الترجمة العربية على موقع استاكري التي أتاحت وستتيح للكثيرين من العرب التعامل مع استاكري في استيراد البضائع. تحياتي لاستاكري ولجميع العاملين بها. ودمتم بخير...

Date of experience: August 19, 2020
GB
1 review
0 helpful votes
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Awesome service, third time using Stackry and will use again.

Date of experience: August 18, 2020
Australia
1 review
0 helpful votes
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The only service i found that will ship overseas from the US that actually does what they say they do and care about it. Great sevice.

Date of experience: August 18, 2020
Kuwait
1 review
0 helpful votes
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لغة عربي وميزات رائعة وربط مع عديد من الشركات

Date of experience: August 18, 2020
Australia
1 review
0 helpful votes
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All good except the shipping amount changed when I got to the payment screen... very bizarre!

Date of experience: August 18, 2020
New Jersey
1 review
0 helpful votes
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The best company ever
August 18, 2020

The best company ever. I used to be with myus but Stackry is much better faster processing and has great customer service. Thanks, Stackry.

Date of experience: August 18, 2020
Saudi Arabia
1 review
0 helpful votes
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تكلفة الشحن عالية جدًا لكن اضطررت ان اكمل الطلب
فقط الشحن 186.84 $

Date of experience: August 18, 2020
Switzerland
1 review
0 helpful votes
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Nice, but convoluted
August 18, 2020

Nice, but convoluted. Wish there were a way to pre-determine preferences.

Date of experience: August 18, 2020
AE
1 review
0 helpful votes
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تاخر في اعادة التغليف. لو يتم خفض السعر سيكون افضل

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Charges can soon mount up
September 30, 2020

Charges can soon mount up. Easier to use the more you use it

Date of experience: August 18, 2020
GB
1 review
2 helpful votes
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This shipment has been a nightmare in terms of communication from the beginning. Every time I need to contact support with a simple question it takes at least seven days if not longer. Today I received a response after nearly two weeks which had a simple 'Dear Sam, from Gwen' with no body of the email i. E. actual help. I can only presume this is a means of satisfying a KPI you have on response time without actually giving any form of assistance.

I will not be using this service again. There are multiple companies offering the same so I'll be taking my chances with them.

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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No issues, easy to use, customer support a little slow, but understandable at the moment.

Date of experience: August 17, 2020
Saudi Arabia
1 review
0 helpful votes
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ممتازه سريعين بالخدمة لكن الاسعار تعتبر غاليه واحسب نفس الوزن والابعاد بحاسبه الاسعار بالموقع ولمن يوصل وترسلولي يطلع السعر غير

Date of experience: August 17, 2020
Australia
1 review
0 helpful votes
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Shipping is expensive
September 30, 2020

Shipping is expensive. Not sure why you are adding the Aust tax in usd.

Date of experience: August 17, 2020