On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Pretty good in general. Shipping costs too expensive
Good services, i am too happy for it,
I am in an country to isolated in West Africa, but your services make me happy
Thanks
Excellent process flow. Responsive and friendly customer service.
OK so far. Cost could be better and out of 4 consolidated packages so far there has been 1 item missing.(seems to be a common issue when you don't pay extra for the photos of the package). Refund was given since it was below 100. Good communication though.
Fast efficient consolidation with easy to navigate website. Shipping costs high!
No real experience yet, need to see what happens next.
I don't use you very often, but when I do, it's fantastic and I'm grateful you do exist! Thank you!
للاسف لم يتم شحن احد الزيوت العطرية لوجود رائحة التبغ فيه
Very expensive
I compared the prices of my shipment to another forwarding company my friend is dealing with, his shipment is much bigger and heavier but way cheeper
I requested a return but no one replied or took any action. Although, I wrote an urgent request because it had to be sent so quickly so I can get the refund
Anyway, I've dealt with 4 companies before and Stackry is the worst.
The chat is not working, no one replies to the costumer service emails, huge time wasting, and very expensive
Cost absolutely shocked me, Not worth shopping in US. Expensive lesson learned. I definitely won't be back
تأخرتم اكثر من 10 ايام في ارجاع منتج ، أدى ذلك ان كلفني 5 دولار اضافية بسبب التقسيم واعادة التغليف. اعتقد انني لن اكرر التعامل مع ستاكري
هذه ثاني مره والخدمة رائعة جداً. ولكن اتمنى الاهتمام بالتغليف اكثر
شكراً لكم
So quick & easy to use. So much cheaper to bundle my US purchases together into one parcel than seperate ones
Other than some delaying in the finalizing of the shipment process, it's good.
Finalize shipment bombed back to the login screen (weird), but second time seemed to work. Hopefully my CC won't be charged twice. Otherwise good experience usually.
Custom service are very kind and helpful. I don't know how the item consolidation worked but hopefully its ok.
Your service is very nice but I hope to decrease the delivery fees.
Thanks
Great customer service! Answering calls swiftly! Love!
Very convenient for international orders to Canada - lots of savings.
في الآونة الأخيرة تتأخرون كثيراً في ارسال الشحنة ارجوا تحسين و تسريع آلية ارسال الشحنات، إن لم تقوموا بالتحسينات بأسرع وقت سأختار شركة توصيل أخرى. شكراً لكم
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members