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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I would prefer to have more options on one screen rather than clicking through on so many screens.
So far so good! I am impressed with the set-up - everything works as advertised and very efficiently. I am delighted by the consolidation - to fit the contents of 20 packages into such a small box is impressive. I look forward to receiving them.
اسعار شحنكم حاليا مميز جدا لكن الخدمه عندكم جدا بطيئه احتاج خدمه عملاء ٢٤ ساعه والرد ع الايميل اقل من ٢٤ ساعه
السلام عليكم,
نعتذر عن هذا الازعاج الذي اصابك,
نحن كشركة نحاول قدر الامكان ان نكون عند حسن ظن عملائنا.
بخصوص التأخير في الرد,
ان مدة الرد على الايميل لدينا هي ٢٤ ساعة عمل, في حال لاحظت ان هذه المدة طويلة, يمكنك التواصل معنا عبر التشات المباشر او رسائل وسائط التواصل الاجتماعي ( فيسبوك, انستاغرام, اكس ( تويتر))
شكرا لك,
Been straightforward and easy with updates at each stage
My money ($22.93) got deducted through Paypal in first attempt. When I clicked on Submit payment, you showed Payment Not Complete, showing for security you wish to verify emails. I verified the email then I had to Pay $22.93 again. I paid twice for the shipping. PLEASE STACKRY REFUND THE COMPANY DEDUCTED AT FIRST.
Hi Shubhankar. Thank you for bringing this to our attention. I am sorry you had an issue using our service. There are extra security measures for processing a PayPal payment with a different email address then the registered address on file. Because the first payment attempt was processed with a different email address, it was not successful. I looked into your account history and only show one successful payment to Stackry on PayPal. The additional fee you see is a temporary payment hold from your bank for a cancelled payment. The bank needs to confirm the cancellation before releasing the funds back to your available balance. This is a standard security procedure and the money should be accessible again shortly. If you wish to discuss further, please contact Veronica at [email protected]. Thank you and have a great day.
تجربة ممتازة وشحن سريع
وسلاسة في التعامل والتوصيل
شكرا لكم.
Quick and easy Delivery, thank you very much.
Ulrich
So many screens... must be an easier way but very good service thanks.
Hi Phil. Thank you for your business and review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead. 😊
I rated a 4 even though the process was dead easy and effective but ive yet to recieve my shipment so i cant put 5 straight away
Package delivery from Amazon to warehouse was great. Lets see when it arrives
Very Good
Except for long time taken to consolidate
Easy to navigate and the different options to pay is great.
Easy instructions and smooth transaction
Quick efficient service, everything explained well and easy to follow. Packages shipped quickly and no issues with deliveries
The Fedex in Thailand stated they couldn't contact me despite me emailing and phoning them my package was sent back toStackry who then billed me another $500 + dollars no contact from Stackry or enquiries I wonder what I pay them for shipper beware
Hi John. Thank you for your feedback. Sorry to hear you ran into an issue using our service. We understand your frustration. Stackry receives overseas returns in batches and then the team will investigate each return with the carrier. Sadly, some carriers charge Stackry a transportation cost to send the package back to the US. The prices can be steep, because it is an import compared to an export where Stackry receives the best pricing. I looked into your account history and see FedEx advised Stackry the package was returned, because no one was at the address at the time of delivery. They claim they held the package for an extended period before return. To dispute the return charges with FedEx, we will need proof of communication between September 19th and September 30th indicating that you have spoken with a FedEx agent in Thailand. I am very sorry for the inconvenience. Please continue to work with client support on this matter and we will do our best for you.
Seems to be getting more expensive
Would've been easier if i can pay once the package arrives
Thank you Mazin for being our customer and taking the time to leave us a review. As long the shipment does not need to be repacked for Hazmat requirements, you can pay to ship the package as soon as it arrives. If you have any questions, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. ❤️
You are a good company, but the price is too much expensive always
The service is excellent but the pricing is way over acceptable.
It is 3 times more than anyone else
HI Gregg! Thank you for your review. Sorry you are not happy with our prices. I see you shipped a 1 lb. package. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Did you know, if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Refer a Friend" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
More expensive than other suppliers
But the service is very good.
Take forever for you guys to consolidate. 3 - 4 days is way too long.
Hi Robert, Thank you for your long-term business. We appreciate your feedback. Sorry for the delay with your recent consolidation. Stackry's busy season has begun. We understand that timely delivery is crucial and apologize for any inconvenience. Our team is working hard to minimize delays and ensure prompt service. We are working longer hours and actively addressing this issue by hiring additional seasonal staff to manage the increased workload. We hope to build your trust back by providing great service like you are accustomed to. If you wish to discuss further, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. ❤️Thank you and have a great day.
Stackry is my best option to transport good from the US. We've also had some problems but I loved how the managers and the client support specialists intervened to sort things out very fast. 2 years happy client here.
A unique and useful service very impressed with the ease of use and very reasonable pricing.
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Hi Patrick. Thank you for your business and review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead. 😊