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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Sweden
1 review
0 helpful votes
Follow semir G.
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Compared to other shipping services such as Shipito there are features lacking in my opinion and customer services could be better for international clients

Date of experience: August 3, 2021
GB
1 review
0 helpful votes
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So far it has been hassle free, quick and easy to use.

Date of experience: August 2, 2021
Australia
1 review
0 helpful votes
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I really enjoy using this service
August 3, 2021

I really enjoy using this service. It's quick, easy, reliable and saves me money.

Date of experience: August 2, 2021
Oman
1 review
0 helpful votes
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مدة انهاء الخدمة كبيرة كنت اظن انها اقصر

Date of experience: August 2, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,
نعتذر جدا عن الازعاج الذي اصابك,
بالنسبة للشحنة الخاصة بك, ارى بانه طلب التجميع تم الانتهاء منه خلال يومين وتم الشحن في اليوم التالي, اي ان عملية استلام شحناتك وتجميعها وشحنها اخذت 3 ايام فقط, وتسلمت الشحنة خلال 6 ايام عمل فقط,,
في حال اردت مناقشة الأمر أكثر, الرجاء التواصل معنا على ايميلنا:
[email protected]

شكرا لك,

AE
1 review
0 helpful votes
Follow Yassir D.
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DHL رسوم اكثر من
September 1, 2021

لقد دفعت رسوم الى DHL 70$
1- رسوم جمركية
2-ضريبة
3- رسوم اخرى
بمجموع 70$
هل استطيع ان اعرف ماهي رسوم اخرى؟؟؟؟؟

Date of experience: August 2, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن هذا الازعاج الذي اصابك أخي الكريم,

هل من الممكن ان ترسل لنا صورة عن الفاتورة التي دفعتها ل دي اتش ال من اجل النظر بها وتقييم ما يمكننا فعله بهاذا الخصوص.,

يمكنك ارسال الفاتورة الى ايملنا:
[email protected]

شكرا لك,

Canada
1 review
0 helpful votes
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I really love the guided tutorials it made the whole process very easy and gave me confidence.

Date of experience: August 2, 2021
AE
1 review
0 helpful votes
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I have been using this company for years, it's the best one I've used. Great service, quick, efficient and good value with good options of shipping companies (DHL, FedEx.).

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
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Very new never knew this existed but glad it does looks simple and great idea with how to make things cheaper for me

Date of experience: August 1, 2021
Saudi Arabia
1 review
0 helpful votes
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The fastest shipment I received
August 1, 2021

Hi
I did used a lot of us shipping company Stackry is the fastest so far.

Date of experience: August 1, 2021
Switzerland
1 review
0 helpful votes
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Perfect
August 1, 2021
Updated review

Very happy! Everything went smooth. Thank you stackry team

Date of experience: August 1, 2021

Very happy!
July 22, 2021
Previous review

Very happy!

Date of experience: July 22, 2021
GB
1 review
0 helpful votes
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Excellent service from start to finish!
August 1, 2021
Updated review

Excellent, very easy from beginning to end. Just had to order, use the address given by Stackry and wait for it to arrive. Then, getting a re-package and for them to ship out was super easy with all my options clearly laid out. Excellent job thus far!

Date of experience: August 1, 2021

Excellent, very easy from beginning to end
July 22, 2021
Previous review

Excellent, very easy from beginning to end. Just had to order, use the address given by Stackry and wait for it to arrive. Then, getting a re-package and for them to ship out was super easy with all my options clearly laid out. Excellent job thus far!

Date of experience: July 22, 2021
Kuwait
2 reviews
0 helpful votes
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Best ship company
July 31, 2021

Easy to use Quality and right price Packaging options available

Date of experience: July 31, 2021
South Africa
1 review
0 helpful votes
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So efficient!
July 31, 2021

So efficient! Love it! Can't wait to shop all my favourite Brands now that I know that shipping is this simple.

Date of experience: July 31, 2021
Canada
1 review
0 helpful votes
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Amazing service! Customer service is quick to respond.

Date of experience: July 31, 2021

Amazing service!
July 21, 2021
Previous review

Amazing service!

Date of experience: July 21, 2021
Kuwait
1 review
0 helpful votes
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Too high shipping price
August 30, 2021

Shipping price was too high
If i ordered directly from the shop it will cost 25 dollars without any additional fees or taxes

When i ship by your service it cost 65 dollars and the shipping company asked me for additional 10 dollars

That was a bad experience and I will not use your service again

Date of experience: July 31, 2021
Ryan A. Stackry Rep
over a year old

Hello Yousef, thank you for your review! I'm sorry you are not happy with our prices and services. Our carriers charge us off of dimensional weight or actual weight, whichever is higher of the two, which is standard for international shipments. Merchants are able to offer low shipping rates because they are making a profit from the item, so yes, you will find that more often than not shipping rates directly from the retailer are more affordable than our rates. The service we offer is international forwarding, so that is the service we make our profit from, as we are not selling the item in question. Additionally, I see you had just one order come through, and it was shipped out without receiving any other services while in our care. Our customers see the most savings when utilizing our consolidation service, by placing multiple orders to have delivered to our warehouse to then consolidate together, and ship out all at once. Another point to make is that our service will not be the most economical for all individuals in all cases. We offer a niche service, so there may be times where consolidating and shipping with us is most cost-efficient, and other times when it is not.
Compared to the rest of the industry our pricing is very competitive, especially since we have no membership fees, no receiving fees, 0% US sales tax, and free storage for your packages for 45 days. Again, sorry for your displeasure, please feel free to email us at [email protected] and attention your email to Ryan, I would love to review your shipment with you.

Saudi Arabia
1 review
0 helpful votes
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Professional
July 31, 2021
Updated review

Fast processing
Nice packing
Quick international shipping

Date of experience: July 31, 2021

Fast processing
July 21, 2021
Previous review

Fast processing

Date of experience: July 21, 2021
GB
1 review
0 helpful votes
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International shipping to U. K
July 31, 2021

The whole shipping process and receiving it took about 8 days.

Date of experience: July 31, 2021
GB
2 reviews
0 helpful votes
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Excellent service
July 31, 2021

Goods well packaged and arrived in perfect condition. Speedy dispatch and delivery.

Date of experience: July 31, 2021
Oman
1 review
0 helpful votes
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Pros: multiple service options
Weight reduction
Cons:
App needs more work ( have to re-sign always)
The process too long and complicated

Date of experience: July 31, 2021
New York
2 reviews
0 helpful votes
Follow ABDULLAH B.
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Fast, reliable and superb packaging. I receive instant messages when shipment arrives and in within a working day they get consolidated

Date of experience: July 30, 2021