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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Canada
1 review
0 helpful votes
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App is very very slow, unresponsive and interface needs...
February 27, 2022
Updated review

App is very very slow, unresponsive and interface needs some serious updating. Not in reach of an app in 2022 should look like.

Date of experience: January 28, 2022

Great job guys!
May 18, 2020
Previous review

Great job guys!

Date of experience: May 18, 2020
Italy
1 review
0 helpful votes
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Everything good as usual
January 28, 2022

Fast service and great consolidation service, maybe the cost of shipping is a little pricey but overall I'm satisfied from the quality of service

Date of experience: January 28, 2022
Ireland
1 review
0 helpful votes
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I wanted to add a label but stackry doesn't support that

Date of experience: January 28, 2022
Norway
1 review
0 helpful votes
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Support was helpful, but rather difficult to return a item to the seller. That said, support saved the day ( 12 days actually)

Date of experience: January 27, 2022
Norway
1 review
0 helpful votes
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Customer service representative provided A+ service and should get feedback on that.

Date of experience: January 27, 2022
Germany
1 review
0 helpful votes
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Your website hung up a few times and I had to go back, otherwise super.

Date of experience: January 27, 2022
Oman
1 review
0 helpful votes
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...
January 27, 2022
Updated review

...

Date of experience: January 27, 2022

Good & fast service
January 18, 2022
Previous review

Good & fast service

Date of experience: January 18, 2022
Philippines
1 review
0 helpful votes
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Great!
January 27, 2022

Great! Factor in no tax and consolidated shipping and I've saved a lot of money.

Date of experience: January 27, 2022
Germany
1 review
0 helpful votes
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Best consolidation ever, your service is perfect. Saved me money! The user interface is so clear, transparent and easy to understand. A big THANK YOU to the staff, who processed my order so quickly!

Date of experience: January 27, 2022
GB
1 review
0 helpful votes
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Very easy and quick to complete
January 27, 2022

Very easy and quick to complete. The guide is easy to follow

Date of experience: January 27, 2022
Turkiye
1 review
0 helpful votes
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The service is good, but I hope the processing of shipments will be faster.

Date of experience: January 26, 2022
Saudi Arabia
1 review
0 helpful votes
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Packaging sometimes not great..
February 26, 2022

Packaging sometimes not great. Sometimes missing parts

Date of experience: January 26, 2022
Malaysia
1 review
0 helpful votes
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Awesome, got notified for every arrival of my items,...
January 27, 2022
Updated review

Awesome, got notified for every arrival of my items, smooth process for shipment

Date of experience: January 26, 2022

Excellent
November 26, 2020
Previous review

Excellent

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Excellent service
January 26, 2022

Excellent service. Efficient, professional, reliable

Date of experience: January 26, 2022
Saudi Arabia
1 review
1 helpful vote
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Took so long to resolve and the feedback was not fair
February 25, 2022
Updated review

Took so long to resolve and the feedback was not fair

Date of experience: January 26, 2022

Poor packing. Login repeated
August 24, 2021
Previous review

I choosed shipping my items with boxes but you have empty the original boxes and dumped everything in one box with poor no packing at all while if kept in original boxes would be much better.
On the other side, the website or app require logging every time and you have disabled the password /id memory feature so i have to do id and password input manually every time i use the website or app. Also the app for android tablet is not available. Best regards

Date of experience: July 24, 2021
India
1 review
0 helpful votes
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Quite smooth experience on the website. All the help tips are useful.

Date of experience: January 26, 2022
BN
1 review
0 helpful votes
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Excellent customer service.
January 26, 2022

Big thankyou to the team for all the effort job well done in repackaging my package. Salute! To all staff. Thankyou so much in adding $25 credit on the shipping too, Its helps alot. I am very surprised. Stackry will become my No 1 Top listed.

Date of experience: January 26, 2022
Ohio
1 review
1 helpful vote
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They held my package hostage and then demanded PHOTO ID to release after I already paid for the parcel. Contacted support for them to run me in a circle demanding identity. You are just lying saying that you are trying to protect yourself via my transaction but won't even accept another more secure payment like BTC. You guys are brain dead I can't believe you can run a scam like this

Date of experience: January 26, 2022
Algeria
1 review
0 helpful votes
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Professional in dealing
January 26, 2022

I loved dealing with Stackry because of the fast services they provide
Professionalism and credibility in dealing with clients
Thanks Stackry

Date of experience: January 26, 2022
Italy
1 review
0 helpful votes
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Fast, Reliable and EXCELLENT customer service
January 26, 2022

I had a very pleasant experience using this platform, the rates are fair and the consolidation process as well as processing of the shipments is quite fast. The thing that stands out the most was the customer service that I received from Charles! I had an issue with a package and also needed extra assistance, he was the most helpful and quick in helping me. He picked up the support chat very quickly, we sorted out the problem fast and he was incredibly kind in the whole process. He really gave a boost to the image of the company in my eyes. Happy customer here!

Date of experience: January 26, 2022