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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
2 reviews
0 helpful votes
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الخدمة جدًا ممتازة خاصة في سرعة التواصل مع العميل

Date of experience: February 2, 2022
California
2 reviews
0 helpful votes
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Been thro the consolidation process before
February 3, 2022
Updated review

Been thro the consolidation process before. It works well.

Date of experience: February 2, 2022

Good service with this package
October 21, 2021
Previous review

Good service with this package. Thanks

Date of experience: October 20, 2021

Easy to use
October 9, 2021
Previous review

Easy to use.

Date of experience: October 9, 2021

Service Overall Very Good, BUT...
August 26, 2021
Previous review

I have used Stackry now for several months. The work they do to handle my packages is of a high standard. There is one important problem however. They take a photo (actually two) of each item they receive. The photos are sometimes not well taken, because the image does not include the entire label, or the image is out of focus. This can make the image unuseable by me. It would be great if this issue cold be fixed.

Date of experience: August 26, 2021

Thanks for your service
January 30, 2021
Previous review

Thanks for your service. Happy with the helpfulness of your staff!

Date of experience: January 30, 2021
Israel
1 review
0 helpful votes
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Too expensive with much less shipping options than advertised. I'm not going to use their service againZ

Date of experience: February 2, 2022
Kuwait
1 review
0 helpful votes
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My packages before consolidation 40
After consolidation 43

This is the most stupid service ever (paying you to pay more not to save)

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Just could have been a little bit quicker & cleaner

Date of experience: February 2, 2022
Canada
1 review
0 helpful votes
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Perfect agency
February 2, 2022

I ordered the same item for my store three times through eBay and was canceled due to Covid. Through this company, I was able to order myself, select a delivery company, and receive about 40kg of my goods from the United States to Canada simply and quickly.
I strongly recommend.
Thanks again.

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Fantastic!
February 2, 2022

I have had two shipments from the States and initially I was a bit apprehensive with the process. But then the second shipment was due so I slowly went through the process again and I am so impressed how easy it is to do. The delivery took about a week to get to me which I think it really good!
Thank you Stackry

Date of experience: February 2, 2022
Canada
1 review
0 helpful votes
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Way too expensive shipping options for light packages
March 3, 2022
Updated review

Way too expensive shipping options for light packages. Shipping costs almost the cost of the items themselves.

Date of experience: February 1, 2022

We'll see when the package comes
April 30, 2020
Previous review

We'll see when the package comes

Date of experience: April 30, 2020
Saudi Arabia
1 review
0 helpful votes
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Very difficult to use and very expensive whatever I saved from the tax I paid 3 times extra it's the first and last time to order thru stackry

Date of experience: February 1, 2022
Angola
1 review
0 helpful votes
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Great service, though the consolidation time could...
February 1, 2022
Updated review

Great service, though the consolidation time could be faster.

Thanks
Am

Date of experience: February 1, 2022

Very simple and straightforward system and shipping...
June 16, 2021
Previous review

Very simple and straightforward system and shipping process, in few clicks i get what i want :)

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Great service, however prices getting too steep to...
February 1, 2022
Updated review

Great service, however prices getting too steep to continue shipping very often.

Date of experience: February 1, 2022

Mostly great service, just occasionally they don't...
June 18, 2020
Previous review

Mostly great service, just occasionally they don't do what's asked & it causes delays with shipments going out.

Date of experience: June 18, 2020
Saudi Arabia
1 review
0 helpful votes
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السعر نار وشرار لو كنت عارف اني بشحن لمبات ب 461 ماكنت شريتها من الأساس

Date of experience: January 31, 2022
Eias D. Stackry Rep
over a year old

لسلام عليكم,
ان تكلفة الشحن يتم حسابها بناء على أبعاد ووزن الشحنة, حيثث يتم حساب الوزن الحجمي للشحنة ومن ثم مقارنته مع الوزن الحقيقي ( الوزن الحجمي يتم حسابه من خلال ضرب ابعاد الشحنة مع بعضها ومن ثم تقسيمها على معامل الشحن 166)
ويتم حساب تكلفة الشحن بناء على القيمة الاكبر, لان هذه الطريقة هي التي يتم محاسبتنا بها من قبل شراكائنا في شركات الشحن
ونحن نحاول ابقاء اسعارنا اقل مايمكن يما يتناسب مع نوعية الخدمة التي نقدمها,
بالنسبة لشحنة فان تكلفة الشحن تم حسابها بناء على وزنها الحقيقي الذي هو 10 باوند., وتكلفة الشحن التي حصلت عليها مع الرسوم الجمركية تعتبر من اقل تكاليف الشحن بين الشركات المنافسة,
شكرا لك

GB
1 review
0 helpful votes
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Bad address fee was out of my control due to the address input options on the website bought off. I was limited to character no. And no option for what unit.

Date of experience: January 31, 2022
Saudi Arabia
1 review
0 helpful votes
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لايوجد خيارات كثيرة للشحن وكذالك الشحن غالي جدا جدا جدا

Date of experience: January 29, 2022
Oman
1 review
0 helpful votes
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Thanks
January 29, 2022

Thx odkdjkssjksnskskshdndbdndjdjsnsksmsjsnsjdjdndndndndndnnd

Date of experience: January 29, 2022
Saudi Arabia
1 review
0 helpful votes
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In the terms and conditions, moments before sending the shipment, there is a condition that you absolve yourself of responsibility, and I bear all the consequences of that. However, It was mentioned before assembling the shipment that there were dangerous materials in it and I escalated this to the Stackry support team and I get approved to ship it the request number is (*******).

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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I'm furious that you consider 'homeopathic drops' hazmat, and I'm charged close to $100 to ship them to the UK. They absolutely are not hazardous material. They're almost 100% water.

Date of experience: January 28, 2022
Jordan
1 review
0 helpful votes
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Too much shipments fees no available referral code

Date of experience: January 28, 2022
Egypt
1 review
0 helpful votes
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جيدة جدًا
اتمني انك يكون هناك تفاصيل واضافة رسوم الجمارك

Date of experience: January 28, 2022
Saudi Arabia
1 review
0 helpful votes
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You're amazing
January 28, 2022

You're amazing. Thank you for your superior services.

Date of experience: January 28, 2022