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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Italy
1 review
0 helpful votes
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Fast, Reliable and EXCELLENT customer service
January 26, 2022

I had a very pleasant experience using this platform, the rates are fair and the consolidation process as well as processing of the shipments is quite fast. The thing that stands out the most was the customer service that I received from Charles! I had an issue with a package and also needed extra assistance, he was the most helpful and quick in helping me. He picked up the support chat very quickly, we sorted out the problem fast and he was incredibly kind in the whole process. He really gave a boost to the image of the company in my eyes. Happy customer here!

Date of experience: January 26, 2022
GB
1 review
0 helpful votes
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As always, this is a great service and delivery being...
January 26, 2022
Updated review

As always, this is a great service and delivery being provided by Stackry.

Date of experience: January 25, 2022

As always, this has been another good experience with...
January 25, 2022
Previous review

As always, this has been another good experience with using the Stackry international delivery service.

Date of experience: January 25, 2022

Great work, great service!
December 30, 2021
Previous review

Great work, great service!

Date of experience: December 30, 2021

Great service from Stackry, they have always been on...
December 4, 2021
Previous review

Great service from Stackry, they have always been on point, and I would recommend them to others.

Date of experience: December 4, 2021

So far so good, great service Stackry, keep up the...
January 29, 2021
Previous review

So far so good, great service Stackry, keep up the good works!

Date of experience: January 29, 2021
Saudi Arabia
1 review
0 helpful votes
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الخدمه ممتازه جدا لكن السلبيه ان الشحن يكلف كثيرا

Date of experience: January 25, 2022
Singapore
1 review
0 helpful votes
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Impressed by the the speed of execution and platform

Date of experience: January 25, 2022
Canada
1 review
0 helpful votes
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Everything was easy and I liked the delivery options

Date of experience: January 25, 2022
Saudi Arabia
1 review
0 helpful votes
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تجربة رائعة
January 25, 2022

تجربة رائعة و اود تكرارها وصول قبل الموعد و مصداقية

Date of experience: January 25, 2022
Saudi Arabia
1 review
0 helpful votes
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رائع
January 25, 2022

رائع. خدمات. سريعة. ومميزة. ودعم كامل بالغة العربية

Date of experience: January 25, 2022
Norway
1 review
0 helpful votes
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Your handling of the packages are too rough, and the books arrive to me damaged. I wish you could just keep the original shipment box and just place them together in a bigger box instead

Date of experience: January 25, 2022
Canada
1 review
0 helpful votes
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The price for shipping was a shock otherwise 5 stars

Date of experience: January 24, 2022
Saudi Arabia
1 review
0 helpful votes
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I love this app so much
But I hope to get my order in the time

Date of experience: January 23, 2022
GB
1 review
0 helpful votes
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Easy instructions and good prices, much better than a previous service i used

Date of experience: January 22, 2022
Australia
1 review
0 helpful votes
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Bit pricey but can always trust the items will get...
January 22, 2022
Updated review

Bit pricey but can always trust the items will get to me!

Date of experience: January 22, 2022

GST Charged twice
November 3, 2021
Previous review

GST Charged twice

Date of experience: November 3, 2021
Hong Kong
1 review
0 helpful votes
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Great!
January 22, 2022

Great! Being assisted all the way through the process, even though it was just the web site.

Date of experience: January 22, 2022
California
1 review
0 helpful votes
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Everything was great, but I didn't get an email notifying me that my consolidation was complete. I wanted to try to get this shipped before the weekend.

Date of experience: January 21, 2022
Canada
0 reviews
0 helpful votes
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Steps are Very well explained
January 21, 2022

Steps are Very well explained. Making it an easy process.

Date of experience: January 21, 2022
Canada
1 review
1 helpful vote
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It took me a long time to have my shipment attempt to have my item send to my home address in Canada. It was really confusing. I click button that was getting nowhere.

Date of experience: January 21, 2022
Japan
2 reviews
0 helpful votes
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Thank you for not disposing my boxes when I passed...
January 21, 2022
Updated review

Thank you for not disposing my boxes when I passed the limit, hugely appreciated, and for letting me know the info I needed.

Date of experience: January 20, 2022

Staff always responds and does their best to accomodate
April 10, 2020
Previous review

Staff always responds and does their best to accomodate. Packing could be neater (cleaner) but does follow instruction well.

Date of experience: April 9, 2020
Angola
1 review
0 helpful votes
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Having a lots of costs because of item disposal and...
February 19, 2022
Updated review

Having a lots of costs because of item disposal and no option to deliver to a family member. In addition, response to my questions are normally not helpful or clear.

Date of experience: January 20, 2022

Do not understand why storage fee is very high with...
November 2, 2020
Previous review

Do not understand why storage fee is very high with Covid -19 and airline restriction.

Date of experience: October 3, 2020
GB
0 reviews
0 helpful votes
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Clear instructions, prompt email notifications and no subscription fees, just pay as you go.

Date of experience: January 20, 2022
GB
1 review
1 helpful vote
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Really great service but shipping costs seem to have...
January 20, 2022
Updated review

Really great service but shipping costs seem to have increased and I can generally find much cheaper shipping options between your location and mine which has made me shop around a bit more recently

Date of experience: January 20, 2022

Very good
March 18, 2020
Previous review

Very good

Date of experience: March 18, 2020