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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Easy to use website and instructions outlined well. Quite pricey for the small package I sent

Date of experience: February 13, 2022
Canada
1 review
0 helpful votes
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Stackry Still The Best
February 13, 2022

Quick service every time. Never a single instance of damage to my items and always arrives sooner than expected.

Date of experience: February 12, 2022
AE
1 review
0 helpful votes
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Application is slow and hangs a lot. Additionally, it doesn't fill the screen of my phone. It is just not a good application. However, the service is great and is appreciated.

Date of experience: February 12, 2022
India
1 review
3 helpful votes
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Been using Stackry since 2015 and its the only company...
February 11, 2022
Updated review

Been using Stackry since 2015 and its the only company that I would ever trust with my orders, they are like no one else. Special shoutout to Chuck Woods, he is the most incredible person I've ever spoken to, always a pleasure and goes the extra mile to ensure everything is in order, he is truly an asset to Stackry with the constant help and support. So pleased, I would highly recommend Stackry!

Date of experience: February 11, 2022

The BEST parcel forwarding service ever!
March 26, 2015
Previous review

I cannot tell you how amazing these guys are, I had never used a parcel company before so was initially unsure what to expect. But these guys have blown me away, I have used them atleast 8-10 times now and have always been happy with all my shipments. I have immense trust in them because till date not a single item has gone missing. All the items I buy from Sephora or Ebay I send to Stackry, & they are so good at consolidating. I get the parcels all the way to India in no time. Thanks guys for being so awesome! Special thanks to Ann & Teresa who I exchange emails with the most. Truly 10 on 10 company, highly recommended.

Date of experience: March 23, 2015
Saudi Arabia
1 review
0 helpful votes
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شكرا على الخدمه الرائعه افضل شركه بريد في امريكا

Date of experience: February 11, 2022
Singapore
1 review
0 helpful votes
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Prices are a bit steep
March 12, 2022

Prices are a bit steep. Consolidation did not result in further savings.

Date of experience: February 10, 2022
Japan
1 review
0 helpful votes
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Package was received and shipped out smoothly. Hope it gets to its final destination smoothly by airfreight carrier. I like that DHL was reasonable vs FedEx as I prefer their services more.

Date of experience: February 10, 2022
Bahrain
1 review
0 helpful votes
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تجربة رائعة بسبب عملية تجميع المشتريات في صندوق واحد

Date of experience: February 9, 2022
Australia
1 review
1 helpful vote
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I cannot believe the ridiculously high shipping cost to Australia from the USA. This is my first time using your service, thought I would give it a go, but will be my last. $135 USD to ship a dress when most retailers in the US ship internationally for free. Most expensive I have ever encountered and I do a lot of international shopping. Never again!

Date of experience: February 9, 2022
Canada
1 review
0 helpful votes
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Always had a great experience, customer service has...
February 10, 2022
Updated review

Always had a great experience, customer service has been incredible.

Date of experience: February 9, 2022

Great service on every package I've sent
November 17, 2020
Previous review

Great service on every package I've sent.

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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Quick service, takes good care of packages, would recommend

Date of experience: February 9, 2022
Canada
1 review
0 helpful votes
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Pretty clear instructions
February 9, 2022

Pretty clear instructions. However, shipping is very expensive.

Date of experience: February 9, 2022
Saudi Arabia
1 review
0 helpful votes
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Happy with Stackry website
February 9, 2022

I am very happy to deal with the Stackry website it keeps the shipments safe and thanks to them for following through until I received my shipment

Date of experience: February 9, 2022
Australia
1 review
0 helpful votes
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WOW shipping to Australia is astronomical. The process is easy though.

Date of experience: February 8, 2022
Saudi Arabia
1 review
0 helpful votes
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اسعار الشحن غير مقبولة. لن اقوم بالتعامل معكم مجدداً

Date of experience: February 8, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,
ان تكلفة الشحن يتم حسابها بناء على أبعاد ووزن الشحنة, حيثث يتم حساب الوزن الحجمي للشحنة ومن ثم مقارنته مع الوزن الحقيقي ( الوزن الحجمي يتم حسابه من خلال ضرب ابعاد الشحنة مع بعضها ومن ثم تقسيمها على معامل الشحن 166)
ويتم حساب تكلفة الشحن بناء على القيمة الاكبر, لان هذه الطريقة هي التي يتم محاسبتنا بها من قبل شراكائنا في شركات الشحن
ونحن نحاول ابقاء اسعارنا اقل مايمكن يما يتناسب مع نوعية الخدمة التي نقدمها,
بالنسبة للشحنة الخاصة بك فهي كانت ذات ابعاد كبيرة ( 38*29*4)
مماجعل الوزن الحجمي لها 27 باوند, وبالتالي تكلفة الشحنة تم حسابها بناء على قيمة 27 وهذا ما جعل تكلفة الشحن مرتفعة بعض الشئ,
شكرا لك

Canada
1 review
0 helpful votes
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Been very convenient service I only wished USPS was an option for shipping as I have found FedEx & DHL can be hard on my packages.

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Very good service smooth and easy to use noticed a few bad reviews online but I have not had one problem and used Stackry a number of times now both for business and personal!

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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No need to worry!
February 8, 2022

I was helped all the way through the process from choosing which firm I wanted to use.
(after reading customers comments it seemed a no brainer to choose Stackry).
I was worried as I didnt know what I was doing, even about having my parcel unwrapped and wondering if my item would be damaged in the process. So I contacted Stackry and they immediately put my mind at rest about extra packing.
I didnt know how to fill in the procedure for sending my parcel to me. (I expected I would make a mistake and it would be sent elsewhere):)
Even asking where my invoice was as I had lost it at the last minute, I was helped to find it from orders in my file.
Stackry made every move easy. And I am happy to give a positive review to/for them.
Thank you Stackry.

Date of experience: February 8, 2022
Saudi Arabia
1 review
0 helpful votes
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ترفعون الوزن الاصلي علشان العميل يدفع زياده

Date of experience: February 8, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

بخصوص هذه الشحنة أخي الكريم, نعتذر عن هذا الازعاج, هل من الممكن التواصل معنا عبر الايميل او توتير او الانستاغرام, من اجل ان يتم معالجة المشكلة التي واجهتك وتقديم التعويض المناسب في حال كان هناك أي خطأ,

شكرا لك,

Singapore
1 review
0 helpful votes
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A bit slow, but generally good as it gives good general instructions. Delivery is very pricey, and it said that I have given the wrong delivery address when I gave it exactly, it is the delivery service side's issue.

Date of experience: February 7, 2022