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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Perfect service
May 10, 2025

Perfect service. Good pricing. Reliable. Processing easy. Good payment options. Good choice for shipment

Date of experience: April 30, 2025
Lebanon
1 review
0 helpful votes
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The shipping rates are a bit higher than what i would get if I purchase these items with my shop and ship / Aramex with Flex membership

Date of experience: April 29, 2025
Judy G. Stackry Rep
10 months ago

Hi Toufic. Thank you for taking the time to leave us a review. We appreciate your feedback and understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you use our services again and are interested in hearing about the rates you receive with Aramex. Please feel free to chat, call, or email us at [email protected] attention to Veronica to discuss further. Have a nice day!


The service is good, but it would have been better...
March 29, 2025
Previous review

The service is good, but it would have been better if the package reparation was a little bit faster

Date of experience: March 19, 2025
Saudi Arabia
1 review
0 helpful votes
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I wish if there's a company like Stackry all over the world, to provide convenient service for the customers

Date of experience: April 29, 2025
Brazil
1 review
0 helpful votes
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I am writing to express my deep dissatisfaction with how my package was handled by Stackry. During inspection, a Stackry employee cut open the packaging with a utility knife, irreversibly damaging a collectible item, rendering it worthless. Initially, they attempted to place the blame on the shipping company. However, after investigation and reviewing the photos, it was proven that the damage occurred inside Stackry's own facility, caused directly by one of their employees. After much insistence on my part, Stackry admitted that the item was opened during their internal process but refused to take responsibility, claiming that opening packages is part of their standard procedure. It is unacceptable that, under the excuse of an "internal procedure," Stackry destroys customers' property without offering any compensation. They turned a valuable collectible into trash and still denied any liability.

+3
Date of experience: June 26, 2024
Judy G. Stackry Rep
10 months ago

Hi Daniel. Thank you for taking the time to share your feedback about your experience with our service. We are sorry to see the condition your item arrived in and understand your frustration. I looked into your account history and see your case was handled by the Stackry claims department last year when you notified customer service. It appears the claim was handled appropriately per our package protection policy seen here: https://[email protected]/limits-of-liability. If you would like Stackry to revisit this case, please reach out to [email protected] attention to Veronica. Thank you and have a great day.

Jordan
1 review
0 helpful votes
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Like always the best, Thank you for your service, and your good treatment

Date of experience: April 24, 2025
Judy G. Stackry Rep
10 months ago

Thank you Randy for being our customer and taking the time to leave us such a nice review. We really appreciate your business and feedback! ❤️


The best company I have dealt with for many years,...
February 17, 2025
Previous review

The best company I have dealt with for many years, Thank you for your all services

Date of experience: February 7, 2025
Mozambique
1 review
0 helpful votes
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No issues thus far, everything continues to work just fine.

Date of experience: April 22, 2025

Stackry is definitely the best shipping service in...
March 16, 2025
Previous review

Stackry is definitely the best shipping service in the world!

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
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Easy to use, convenient
May 2, 2025

Easy to use, convenient. Great records, shipping is expensive nut not up to Stackry.

Date of experience: April 22, 2025
GB
1 review
0 helpful votes
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As always very easy and excellent price
May 2, 2025
Updated review

As always very easy and excellent price. Would recommend to anyone

Date of experience: April 22, 2025

Excellent service
May 7, 2024
Previous review

Excellent service

Date of experience: April 23, 2024
GB
1 review
0 helpful votes
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Always any efficient service
April 28, 2025
Updated review

Always any efficient service. Prompt shipping. Notifications always on time

Date of experience: April 18, 2025

Easy to use good service never had a problem will continue...
February 23, 2025
Previous review

Easy to use good service never had a problem will continue to use them

Date of experience: February 13, 2025
Australia
1 review
0 helpful votes
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Thank you for extending the time allowed in storage... it was appreciated.

Date of experience: April 16, 2025
Judy G. Stackry Rep
10 months ago

Hi Emma. Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. Our team is always here to help, and we're glad you found them to be helpful when you needed assistance. We're looking forward to serving you again in the future!

Saudi Arabia
1 review
0 helpful votes
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خدمة العملاء بطيئة وغير احترافية
اسعار الشحن مرتفعة بشكل جنوني تجربة سيئة

Date of experience: April 15, 2025
GB
1 review
0 helpful votes
Follow Kia G.
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Consolidation appears to not be effective, expensive shipping for weightless items

Date of experience: April 13, 2025
Judy G. Stackry Rep
10 months ago

Hi Kia. Thanks for your honest feedback. I am sorry to hear you are not happy with our service. The shipping prices are based on the size and weight of the package. In many cases, repacking and consolidating reduces the size of the shipment, which can save a lot on the shipping costs. The actual weight of an item is hard to reduce unless it comes with a lot of extra packaging. I can see we saved you 47 lbs. on the dimensional weight by repacking the item into a smaller box. This resulted in a $276 savings on shipping. You can see this by using our shipping calculator: https://www.stackry.com/en/shipping-calculator. If you ever want to give us another try, please email us at support@stackry. Com and we can answer any other questions or concerns you may have. Have a nice day!

AE
1 review
0 helpful votes
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Fantastic!
April 20, 2025
Updated review

Fantastic! Easy to navigate and quick to sort out. Highly recommend it.

Date of experience: April 9, 2025

Great and easy to use
August 14, 2024
Previous review

Great and easy to use

Date of experience: August 4, 2024
India
1 review
0 helpful votes
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Thanks again Stackry!
April 19, 2025

Been nusing Stackry since 2021, and they never failed to exceed my expectations! Their CS is amazing and it is folks such as Veronica Vonn who always goes extra miles to provide quick help is the reason why Stackry is what it is today! Thanks again!

Date of experience: April 9, 2025
Cameroon
1 review
1 helpful vote
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It was fast and easy
April 19, 2025
Updated review

It was fast and easy. Loved it and wil definitely recommend to friends and family

Date of experience: April 9, 2025
Judy G. Stackry Rep
11 months ago

Hello Zakariya. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. We're looking forward to serving you again in the future! ❤️


Stackry!
January 25, 2023
Previous review

Stackry! Always the best!

Date of experience: January 25, 2023
GB
1 review
0 helpful votes
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Chuck was a great help
April 17, 2025

Chuck was a great help.
Fixed my query promptly
Great service

Date of experience: April 7, 2025
GB
1 review
0 helpful votes
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Always amazing to use, I have used stackry many times. So helpful

Date of experience: April 4, 2025
GB
1 review
0 helpful votes
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Always a pleasure working with the Team they are professional and polite always thank you

Date of experience: April 4, 2025
GB
1 review
0 helpful votes
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Love love love Stackry!
April 14, 2025

Love love love Stackry! Customer service has been absolutely fantastic! Everything is easy to access.

Date of experience: April 4, 2025
South Africa
1 review
0 helpful votes
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It would be nice if e-mails sent to support for assistance were answered.

Date of experience: April 4, 2025