Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Bashar K.
Unfollow Bashar K.
Share Review
Report Review

سعر الشحن غالي جداً وانا زبون قديماً معكم ولا امتلك كوبون خصم

Date of experience: March 12, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,
شكرا لتعليقك أخي الكريم,
ان تكلقة الشحن تعتمد على ابعاد ووزن الشحنة الخاصة بك لقد قمت بالشحن مع دي اتش ال والتلكفة لم تكن عالية فان هذه التلكفة هي مماثلة للتكلفة مع معظم منافسينا, بالاضافة الى ان الشحنة الخاصة بك تحوي على مواد خطرة(مواد قابلة للاشتعال) كما انه يوجد في حسابك لدينا خصم قدره 10% وهذا الخصم تم تطبيقه على هذه الشحنة,
اذاأردت مناقشة الموضوع بشكل مستفيض أكثر يمكنك مراسلتنا على ايميلنا
[email protected]

شكرا لك,


The shipping price is very expensive compared to the...
July 22, 2021
Previous review

The shipping price is very expensive compared to the items

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
Follow Joshua V.
Unfollow Joshua V.
Share Review
Report Review

Excellent service website is very easy to use and understand

Date of experience: March 12, 2022

Excellent service definitely recommend
June 23, 2021
Previous review

Excellent service definitely recommend

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
Follow Jared U.
Unfollow Jared U.
Share Review
Report Review

Always on time, always reasonably priced. Stackry has saved me a lot of money.

Date of experience: March 11, 2022
Australia
1 review
0 helpful votes
Follow Clarissa B.
Unfollow Clarissa B.
Share Review
Report Review

I wish Stackry offered longer than 60 days of storage
April 11, 2022
Updated review

I wish Stackry offered longer than 60 days of storage. At least 90 days

Date of experience: March 11, 2022

The system on the website interface is a bit clunky...
January 15, 2022
Previous review

The system on the website interface is a bit clunky abd difficult to use on my mobile phone browser. Some optimisation for mohile use would be great

Date of experience: December 16, 2021
Saudi Arabia
1 review
0 helpful votes
Follow SAEED W.
Unfollow SAEED W.
Share Review
Report Review

Service is good..
April 10, 2022

Service is good.
Shipping is more expensive compared to direct shipping from buyer..

Date of experience: March 11, 2022
Bahrain
1 review
0 helpful votes
Follow Mahmood T.
Unfollow Mahmood T.
Share Review
Report Review

Everything it's good only the application on iPhone...
March 11, 2022
Updated review

Everything it's good only the application on iPhone need more update like open Face ID when login
Thank you

Date of experience: March 11, 2022

Vary good service and fast shipping
November 7, 2021
Previous review

First time I forgot write my locker number
My shipment go to general save item
Should explain write locker number
Thank you

Date of experience: November 7, 2021
Canada
1 review
0 helpful votes
Follow Cheryl D.
Unfollow Cheryl D.
Share Review
Report Review

I called for help filling in and finishing my order, and the STACKRY rep was very helpful and patient.

Date of experience: March 11, 2022
Singapore
1 review
0 helpful votes
Follow Zedong S.
Unfollow Zedong S.
Share Review
Report Review

Awesome, fast delivery.
March 11, 2022

Though it still cost a bit expensive for the extra tax and stuff, it still worth it!
Fast delivery and no missing stuff, awesome!

Date of experience: March 11, 2022
GB
1 review
0 helpful votes
Follow Paige Y.
Unfollow Paige Y.
Share Review
Report Review

Great service
March 11, 2022

Great service. Fast and efficient and super easy to use

Date of experience: March 11, 2022
AE
1 review
0 helpful votes
Follow Sheree P.
Unfollow Sheree P.
Share Review
Report Review

Stated that the face cream was not permitted to be...
April 10, 2022
Updated review

Stated that the face cream was not permitted to be shipped to the UAE. The same face cream had been delivered 2 weeks ago through Shop & Ship. That did not bother me as much as when I went to pay to just have my package delivered to my home address, they charged me a hazmat fee! The package came from Amazon…what hazmat could face cream have? That's a rhetorical question, please don't send me some standard BS response. I spend thousands of dollars a year using forwarding services because I live overseas, Stackry has just insured I will NOT be using this service anymore.

Date of experience: March 11, 2022

Constant issues logging in
November 22, 2021
Previous review

Constant issues logging in.

Date of experience: October 23, 2021
GB
1 review
0 helpful votes
Follow Prathiba B.
Unfollow Prathiba B.
Share Review
Report Review

Easy to navigate and direct US shipments. Haven't receive the order yet but so far so good.

Date of experience: March 11, 2022
Australia
1 review
0 helpful votes
Follow Andrea T.
Unfollow Andrea T.
Share Review
Report Review

It is mostly an excellent service!
March 11, 2022
Updated review

It is mostly an excellent service!
The pictures that are taken to describe a package are often useless as they show my Stackry address really well, which is not helpful when I am trying to work out who sent me the package, or the tracking info including the courier that is sending the package.

Date of experience: March 10, 2022

Hi, my Shipment 371624 was Badly packed and boxes...
September 8, 2021
Previous review

Hi, my Shipment 371624 was Badly packed and boxes were not sturdy enough for the weight of contents. I have had really great service from Stackry and not so good, quality management seems a bit off at the moment. For my Shipment 379312, the photos sent to help identify the contents were not alwyas helpful. Thanks, Kate

Date of experience: August 9, 2021

Hi, my Shipment 371624 was Badly packed and boxes...
March 20, 2020
Previous review

Hi, my Shipment 371624 was Badly packed and boxes were not sturdy enough for the weight of contents. I have had really great service from Stackry and not so good, quality management seems a bit off at the moment. For my Shipment 379312, the photos sent to help identify the contents were not alwyas helpful. Thanks, Kate

Date of experience: March 19, 2020
Yemen
1 review
0 helpful votes
Follow Bahauddin X.
Unfollow Bahauddin X.
Share Review
Report Review

افضل خدمه عملا وافضل شركه تجميع شكرا لكم

Date of experience: March 10, 2022

Smooth handling and great service best companyThank
March 9, 2020
Previous review

Smooth handling and great service best company
Thank

Date of experience: March 9, 2020
Australia
1 review
0 helpful votes
Follow Jodie B.
Unfollow Jodie B.
Share Review
Report Review

Stackry prompts are very helpful and they help you through the whole process making your service easy to use.

Date of experience: March 10, 2022
Italy
1 review
0 helpful votes
Follow NICHOLAS J.
Unfollow NICHOLAS J.
Share Review
Report Review

Shipment is too much expensive and the packaging is not always done with care.

Date of experience: March 10, 2022
Saudi Arabia
1 review
0 helpful votes
Follow fatima P.
Unfollow fatima P.
Share Review
Report Review

I asked from ebay many times and really I liked
Tha service given to me
Whenever I contact stackry I get the reply soon and find solution at once

Date of experience: March 10, 2022
Saudi Arabia
1 review
0 helpful votes
Follow MOHAMMED E.
Unfollow MOHAMMED E.
Share Review
Report Review

ممتازة لكن شركات الشحن لا تشجع ابدا ومكلفة جدا جدا جدا

Date of experience: March 9, 2022
GB
1 review
0 helpful votes
Follow Katarzyna U.
Unfollow Katarzyna U.
Share Review
Report Review

Very easy so far, and well explained. Wish the shipping options had just been explained prior to the options page.

Date of experience: March 9, 2022
Kuwait
1 review
0 helpful votes
Follow HUSSAIN D.
Unfollow HUSSAIN D.
Share Review
Report Review

Everything was clear and i got a quick answer for my queries.

Date of experience: March 8, 2022
GB
1 review
0 helpful votes
Follow Sean C.
Unfollow Sean C.
Share Review
Report Review

Stackry has always been amazing every order I have done.

Date of experience: March 8, 2022