Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Israel
1 review
0 helpful votes
Follow Abdullah U.
Unfollow Abdullah U.
Share Review
Report Review

Excellent servicw
March 8, 2022

Excellent experience, with your service hope to continue to improve

Date of experience: March 8, 2022
Philippines
1 review
2 helpful votes
Follow Raymond H.
Unfollow Raymond H.
Share Review
Report Review

There needs to be a warning that once the repacking is clicked. You can't turn back or cancel. I was still expecting some sort of shipping calculator on how much it would cost on the next page.
To my surprise, everything is already being processed immediately. At least give us about 5 mins to cancel in case we pressed something wrong. As a first time user, it's pretty frustrating that I end up paying more than I should.

Date of experience: March 8, 2022
India
1 review
0 helpful votes
Follow RD G.
Unfollow RD G.
Share Review
Report Review

My shipment id ******* was shipped with Aramex on 23rd February but even after 15 days Aramex says they yet to receive parcel from stackry. I have opened support ticket every 2 days but they just do give same reply to wait for update. So careless team, I hardly write reviews but their harassment to customers is now beyond tolerance. Also this shipment was earlier shipped in January and at that time Aramex told me they received damaged shipmemt. Then Aramex returned it back and stackry charged me more for repacking and shipped again. Now again similar issue.

Hope after reading my concern here they will try to track my parcel status and resolve the issue. Because on email they not concerned at all.

Date of experience: March 8, 2022
GB
1 review
0 helpful votes
Follow christopher Y.
Unfollow christopher Y.
Share Review
Report Review

Always a fast, reliable and reasonably priced service!

Date of experience: March 7, 2022
Malaysia
1 review
0 helpful votes
Follow Mohd Nazli A.
Unfollow Mohd Nazli A.
Share Review
Report Review

Great service, fast shipping and received with good condition. Excellent communication, service and always low price for processing fee

Date of experience: March 7, 2022
Croatia
1 review
0 helpful votes
Follow Marija Z.
Unfollow Marija Z.
Share Review
Report Review

I used your service few times, everything worked fine. This time you wanted to charge for 3 Lb package 132 USD shipping to Croatia. I could ship it directly from eBay for 65 USD, but I choose Stackry, hope you gonna save me some money. I was very wrong.

Date of experience: March 7, 2022
Sweden
1 review
0 helpful votes
Follow Nina X.
Unfollow Nina X.
Share Review
Report Review

I thought there would be cheaper shipping alternatives, this is just as expensive as any normal shipping fee... However, it still allowed for shopping from homepages that normally do not offer international shipping :)

Date of experience: March 7, 2022
Australia
1 review
0 helpful votes
Follow Karen O.
Unfollow Karen O.
Share Review
Report Review

Great!
March 7, 2022

Great! Very easy to understand and shipping cost less than I expected

Date of experience: March 7, 2022
GB
1 review
0 helpful votes
Follow Lucy X.
Unfollow Lucy X.
Share Review
Report Review

Stacked is the best shipping company i have ever used. Super easy, super helpful.

Date of experience: March 6, 2022
GB
1 review
0 helpful votes
Follow Dale G.
Unfollow Dale G.
Share Review
Report Review

Received contradicting information from your teams. Parcels left over a weekend (no indication anywhere that you're shut weekends). My goods were left outside for two days and contact your team at the first thing on the Monday morning to ask if they were received. I was told they were not received and therefore stolen. I reordered all the items and then a few days later, the packages miraculously appeared in my received packages. No contact from your teams to say what happened. Email queries were left ignored. Overall not a great experience so finding it very difficult to score you anything more than 1 star. Quite frankly, I'm concerned I won't receive the items because of the experience. It's also left me questioning whether to take my business to a competitor like Shippn based on the way I've been treated. The jury is out...

Date of experience: March 5, 2022
Thailand
1 review
0 helpful votes
Follow Vorapoj X.
Unfollow Vorapoj X.
Share Review
Report Review

The user interface is good and easy to understand. I surely come back for using this service again and again later on. I like that there are many curriers service to choose depend on speed that I need for that kind of product.

Date of experience: March 5, 2022
GB
1 review
0 helpful votes
Follow June B.
Unfollow June B.
Share Review
Report Review

Great website
March 5, 2022

Great website. Simple to use. I'm just thrilled I can buy from the USA

Date of experience: March 5, 2022
Canada
1 review
0 helpful votes
Follow Caroline N.
Unfollow Caroline N.
Share Review
Report Review

Terrible site, the reset password on site hasn't worked for months, mobile experience is awful, customer service and staff are great tho.

Date of experience: March 5, 2022
Kuwait
1 review
0 helpful votes
Follow Khaled W.
Unfollow Khaled W.
Share Review
Report Review

I used to use fishisfast
April 3, 2022

I used to use fishisfast. This is first time with stackry. Your respond is to slow and I fased issue because of that. It caused my shipment delay and paying extra fees.

Date of experience: March 4, 2022
Washington
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

Really easy to use
March 4, 2022

Really easy to use. Will be recommending and using again.

Date of experience: March 4, 2022
Finland
1 review
0 helpful votes
Follow Miika X.
Unfollow Miika X.
Share Review
Report Review

Good usability and interface, simple, intuitive
April 3, 2022
Updated review

Good usability and interface, simple, intuitive. Unfortunately very expensive shipping, and no cheaper, slower shipping options, like mail.

Date of experience: March 4, 2022

Did not know I have put so many details about the contents
September 18, 2021
Previous review

Did not know I have put so many details about the contents. Also I am not sure right now if the VAT is included in the shipping price or not.

Date of experience: September 18, 2021
Qatar
1 review
0 helpful votes
Follow Ahmed C.
Unfollow Ahmed C.
Share Review
Report Review

There is other cheaper similar service out there, but this one is the fastest and got a taxes free address.

Date of experience: March 4, 2022
AE
1 review
0 helpful votes
Follow Awadh M.
Unfollow Awadh M.
Share Review
Report Review

*******111
March 4, 2022

*******111

Date of experience: March 4, 2022
Czechia
1 review
0 helpful votes
Follow Oldrich S.
Unfollow Oldrich S.
Share Review
Report Review

Reliable
March 4, 2022

Reliable. Easy to use. Great support.
P.S. Stay away from Shippito (the support is terrible).

Date of experience: March 4, 2022
Australia
2 reviews
0 helpful votes
Follow Steve V.
Unfollow Steve V.
Share Review
Report Review

Hard to navigate
April 2, 2022

Hard to navigate. One option for shipping. Unsure whether import fees have been paid.

Date of experience: March 3, 2022