Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Dillon G.
Unfollow Dillon G.
Share Review
Report Review

Notified when parcel arrived, with photographs provided. Choice of international shipping options very economical. No issues so far!

Date of experience: April 23, 2022
Mexico
1 review
0 helpful votes
Follow Liliana W.
Unfollow Liliana W.
Share Review
Report Review

Great customer support, easy to use, reliable delivery
April 23, 2022
Updated review

Great customer support, easy to use, reliable delivery

Date of experience: April 23, 2022

Awesome!
February 17, 2022
Previous review

Awesome! Great customer support! Easy to use.

Date of experience: February 17, 2022
Malaysia
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

This is my 1st experience with Stackry and I'm very pleased so far with the customer support via call support and email. The pricings are competitive, and I appreciate that the website is quite easy to navigate around.

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

Excellent
April 21, 2022

Excellent. The website is very easy to navigate, very good overall

Date of experience: April 21, 2022
GB
1 review
0 helpful votes
Follow Georgios W.
Unfollow Georgios W.
Share Review
Report Review

Easy to use, super fast processing
April 21, 2022
Updated review

Easy to use, super fast processing. Can't complain.

Date of experience: April 21, 2022

Excellent service no hesitation!
April 1, 2022
Previous review

Excellent service no hesitation!

Date of experience: April 1, 2022
GB
1 review
0 helpful votes
Follow Paul Q.
Unfollow Paul Q.
Share Review
Report Review

A great service so far, highly recommended for shipping items to the UK. One word of advice, be sure that nothing you order contains alcohol or anything flammable. I fell afoul of this rule when trying to mail hand sanitiser.

Date of experience: April 20, 2022
GB
1 review
0 helpful votes
Follow Amanda U.
Unfollow Amanda U.
Share Review
Report Review

Very good communication, great, reliable and trustworthy service, a really good way to get my favourite American brands shipped over to the UK. I would recommend.

Date of experience: April 20, 2022

Excellent service
September 14, 2021
Previous review

Excellent service. Reliable and easy to use!

Date of experience: September 14, 2021
California
1 review
0 helpful votes
Follow Naser H.
Unfollow Naser H.
Share Review
Report Review

Documents thrown away
May 20, 2022

- items not organized.
- important certificates and documents thrown. The value of products will be effected more than %50.

Date of experience: April 20, 2022
GB
1 review
0 helpful votes
Follow Byron S.
Unfollow Byron S.
Share Review
Report Review

Stay away from Stackry do not use... When it comes to refunds on damaged items. You will never get that refund and emails are ignored... There are far better alternative services.

Date of experience: April 20, 2022
Maldives
1 review
0 helpful votes
Follow Ahmed S.
Unfollow Ahmed S.
Share Review
Report Review

I am extremely disappointed how my last 2 shipments were handled, only because of miscommunication. I've spent on a shipment precisely the things you weren't able to ship and should have been discarded whilst the actual product that I need urgently was still in my locker. I'll think twice if I am to use your service again or recommend to anyone else.

Date of experience: April 18, 2022

Failing to follow own practices when it comes to consolidating the shipment is mind blowing!

Date of experience: February 15, 2021
Canada
1 review
0 helpful votes
Follow Hugo Y.
Unfollow Hugo Y.
Share Review
Report Review

Made a call to customer service and was helped promptly

Date of experience: April 18, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Turk A.
Unfollow Turk A.
Share Review
Report Review

I do not recommend dealing with this website … I chose the wrong website and lost about $80 They don't want to ship my stuff outside the country or even inside the country

Date of experience: April 17, 2022
Jordan
1 review
0 helpful votes
Follow Mohammad O.
Unfollow Mohammad O.
Share Review
Report Review

My first Shipment
April 15, 2022

My first experience is excellent as a service for the product it is 20% damage and do not know from where this damage come from Shipment or from packaging or from the transporter "DHL"

Date of experience: April 15, 2022
Kuwait
1 review
0 helpful votes
Follow sayed L.
Unfollow sayed L.
Share Review
Report Review

Fast and clean shipping
April 15, 2022

Fast service i would recommend it. Easy website multi language

Date of experience: April 15, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Mahmoud E.
Unfollow Mahmoud E.
Share Review
Report Review

زيادة سعر علي كل الاجهزه التي تحتوي علي بطاريات مثل الاب توب غير مبرره
باللضافه الي اختيار الشركات الاعلي سعر في الشحن اما الشركات الاقتصادية مثل ارامكس اجدها غير مفعله

Date of experience: April 15, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

بالنسبة للشحنة التي تحوي على اكثر من جهازين بها بطاريات ليثيوم,,, فان هذه الشحنات تعتبر شحنات خطرة, وبالتالي فان هناك شركات محددة فقط تشحن هذا النوع من الشحنات, هذه القوانين التي علينا الالتزام بها,

يمكنك التواصل معنا على ايميلنا من اجل مساعدتك في شحناتك القادمة.

شكرا لك,.

South Africa
3 reviews
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

Good with out any doubt will recommend stackry to all my friends and family.

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
Follow Roger M.
Unfollow Roger M.
Share Review
Report Review

Great service so far
April 14, 2022

Great service so far. If my package arrives within the stated time period then the service will be amazing!

Date of experience: April 14, 2022
New Zealand
1 review
0 helpful votes
Follow Al Q.
Unfollow Al Q.
Share Review
Report Review

New
April 14, 2022

Good experience. Fast, clear and excellent options.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
Follow Dylan W.
Unfollow Dylan W.
Share Review
Report Review

The item weight quoted was higher than the actual weight of the package. It weighed at most 25 grams, but was quoted as 1 lbs. The lowest shipping price was $20, which was not tracked and or insured. For US-Canada shipping, this was much more expensive than what I was expecting. I would only use this for packages that I could not receive using normal mail.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
Follow Jeremy J.
Unfollow Jeremy J.
Share Review
Report Review

Since being introduced to stackry I have recommended...
April 14, 2022
Updated review

Since being introduced to stackry I have recommended you to everyone. I know of 4 people that have signed up because of me, I have made a few shipments and look forward to many many more.

Date of experience: April 14, 2022

Excellent service
January 18, 2022
Previous review

Excellent service. Super fast consolidation, Nothing but great things to say! I recommend you to everyone.

Date of experience: January 18, 2022

So far good, last time they cut my boxes for some limited...
November 5, 2021
Previous review

So far good, last time they cut my boxes for some limited edition items but I hope it is better this time.

Date of experience: November 5, 2021

Stellar service
July 19, 2021
Previous review

Stellar service. I can't wait to get my package! I look forward to having more items sent your way and then mine!

Date of experience: July 19, 2021