Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
See all photos
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
Follow raghad N.
Unfollow raghad N.
Share Review
Report Review

في كل خطوه اخطوها اقوم بدفع رسوم! انتم نصابين حسبي الله عليكم اخر تعامل معكم

Date of experience: September 26, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

ان الرسوم التي تم دفعها لنا هي رسوم التجميع ورسوم الارجاع,, ةهذه الرسوم واضحة تماما في موقعنا,

نعتذر عن اي ازعاج اصابك, يمكنك التواصل معنا على ايملنا الخاص من اجل محاولة حل اي مشكلة تواجهينها في تكاليف الشحن,

شكرا لك,

Kuwait
1 review
0 helpful votes
Follow abdullah S.
Unfollow abdullah S.
Share Review
Report Review

I had i 10% discount for any future shipping but it...
October 26, 2022
Updated review

I had i 10% discount for any future shipping but it is not working and i had a bad time to write the descriptions for my packages

Date of experience: September 25, 2022

Good
September 27, 2020
Previous review

Good

Date of experience: September 27, 2020
India
1 review
0 helpful votes
Follow Varun V.
Unfollow Varun V.
Share Review
Report Review

Additional charge for photo and also for negative balance refill not conveyed earlier.

Date of experience: September 25, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Mishari D.
Unfollow Mishari D.
Share Review
Report Review

My package was sent as a replacement by Nanoleaf, and now I have to pay over $40 in shipping for a replacement. Too expensive.

Date of experience: September 24, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Hussam P.
Unfollow Hussam P.
Share Review
Report Review

Consolidating the shipments is talking longer than...
October 24, 2022
Updated review

Consolidating the shipments is talking longer than it used to be before, and the shipping rates went up significantly

Date of experience: September 24, 2022

Shipping prices because more expensive than before
July 31, 2022
Previous review

Shipping prices because more expensive than before

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Bonnie S.
Unfollow Bonnie S.
Share Review
Report Review

I'd rather do this on my computer where I don't have...
October 24, 2022
Updated review

I'd rather do this on my computer where I don't have auto correct and a regular keyboard. Your website no longer works on my computer

Date of experience: September 23, 2022

Very easy
March 10, 2020
Previous review

Very easy - don't forget the third party account number! Thanks!

Date of experience: March 10, 2020
Kuwait
1 review
0 helpful votes
Follow Abdulaziz V.
Unfollow Abdulaziz V.
Share Review
Report Review

I think the price for shipping is more than normal. I leave the myus company due the high price. But you are more.!

Date of experience: September 23, 2022
Laura C. Stackry Rep
over a year old

Hi Abdulaziz!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected]. Thank you, and I hope you have a nice day ahead.

TW
1 review
0 helpful votes
Follow Yuchin S.
Unfollow Yuchin S.
Share Review
Report Review

So far so good, but hope items won't be damaged during...
September 23, 2022
Updated review

So far so good, but hope items won't be damaged during shipping, which had happened 2 times before.

Date of experience: September 23, 2022

Very good and fast service!
January 18, 2022
Previous review

Very good and fast service!

Date of experience: January 18, 2022
Kuwait
1 review
0 helpful votes
Follow Abdulaziz O.
Unfollow Abdulaziz O.
Share Review
Report Review

This is firs time and the last too expensive. And i want to have live chat i cant there is bot responding.

Date of experience: September 22, 2022
Laura C. Stackry Rep
over a year old

Hi Abdulaziz!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.

Saudi Arabia
1 review
0 helpful votes
Follow Hasan Q.
Unfollow Hasan Q.
Share Review
Report Review

الاسعار مبالغ فيها و قيمة الشحن غالية جدا و لن استخدم ستاكري مجددا

Date of experience: September 21, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Abooda W.
Unfollow Abooda W.
Share Review
Report Review

تاخير مبالغ فيه بتجهيز الشحنات و اعادة التغليف

Date of experience: September 21, 2022

Thanks
February 4, 2021
Previous review

Thanks

Date of experience: February 4, 2021
Kuwait
1 review
0 helpful votes
Follow Maitham T.
Unfollow Maitham T.
Share Review
Report Review

New design is much better but web page loading is kinda...
September 20, 2022
Updated review

New design is much better but web page loading is kinda slow

Date of experience: September 20, 2022

Been using stackry since 2015-2017
March 11, 2022
Previous review

Been using stackry since 2015-2017

Date of experience: March 11, 2022

Outstanding fast service
March 30, 2020
Previous review

Outstanding fast service

Date of experience: March 30, 2020
GB
1 review
0 helpful votes
Follow Angus O.
Unfollow Angus O.
Share Review
Report Review

The process anddirection from the web pages have been first rate. Cant fault your service.

Date of experience: September 20, 2022
GB
1 review
0 helpful votes
Follow Lucy U.
Unfollow Lucy U.
Share Review
Report Review

Lots of communication, always keep me updated. Great service!

Date of experience: September 20, 2022
Kuwait
1 review
0 helpful votes
Follow Abdullah W.
Unfollow Abdullah W.
Share Review
Report Review

استاكري من افضل الشركات الشحن والتجميع وانا سعيد بتعاملي معاكم وانتم دائما تبحثون عن الافضل في تعاملكم والتطوير المستمر وشكرا لكم

Date of experience: September 20, 2022
Oman
1 review
0 helpful votes
Follow Juma A.
Unfollow Juma A.
Share Review
Report Review

Good experience in general, but the consolidation with wrapping took more than expected

Date of experience: September 20, 2022
Qatar
1 review
0 helpful votes
Follow Abdullah P.
Unfollow Abdullah P.
Share Review
Report Review

The website isn't working perfectly now I have been...
October 20, 2022
Updated review

The website isn't working perfectly now I have been working 11 hours on the website to send the package. The last year the website was perfectly.
Thank you
Best Regards
Abdullah

Date of experience: September 20, 2022

It's a perfect
August 25, 2021
Previous review

It's a perfect

Date of experience: August 25, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Sultan L.
Unfollow Sultan L.
Share Review
Report Review

- No live people answering chat, sys keeps saying "I don't understand you"
- Pricing is high.
- No discounts.

Date of experience: September 19, 2022
Canada
1 review
0 helpful votes
Follow Angie T.
Unfollow Angie T.
Share Review
Report Review

Provided me address info from support and then charged me extra

Date of experience: September 19, 2022
Canada
1 review
0 helpful votes
Follow JULIE Q.
Unfollow JULIE Q.
Share Review
Report Review

Thank you for helping to resolve an issue that was not Stackry's fault!

Date of experience: September 19, 2022