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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Kuwait
1 review
0 helpful votes
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Very happy with my experiences as I keep coming back...
September 19, 2022
Updated review

Very happy with my experiences as I keep coming back for their services.

Date of experience: September 19, 2022

Very convenient and easy
January 27, 2021
Previous review

Very convenient and easy

Date of experience: January 26, 2021
Saudi Arabia
1 review
0 helpful votes
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On the new interface, I am having a hard time identifying...
September 19, 2022
Updated review

On the new interface, I am having a hard time identifying my packages in order to fill in my customs info.

Date of experience: September 19, 2022

Love stackry!
October 21, 2021
Previous review

Love stackry! I can get packages from my family and things I purchase from the US to Saudi very easily.

Date of experience: October 20, 2021

Love Stackry
August 11, 2020
Previous review

Love Stackry. But it takes all my money!

Date of experience: August 10, 2020
South Africa
1 review
0 helpful votes
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I have a problem item on my dashboard and i am not happy with it

Date of experience: September 19, 2022
Saudi Arabia
1 review
0 helpful votes
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It was written the shipping will be 11 dollars but u didn't be honest with ur customers

Date of experience: September 19, 2022
Laura C. Stackry Rep
over a year old

Hi, Huthayfah!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.

GB
2 reviews
0 helpful votes
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Stackry is BRILLIANT love it!
September 18, 2022
Updated review

Stackry is BRILLIANT love it! But the new website design has a bug that needs ironing out. I'd have to open the customs information tab 3 or 4 times just to use it once as the scroll bar does not always appear so you input the info then cant scroll down to submit so you have to cancel and do it all again. Very frustrating

Date of experience: September 18, 2022

Decent service
June 2, 2020
Previous review

Decent service

Date of experience: June 2, 2020
Germany
1 review
0 helpful votes
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So far, so good, but the obligation to accept all cookies (without a choice) is really annoying. I don't want Facebook to see what I do.

Date of experience: September 18, 2022
Saudi Arabia
1 review
0 helpful votes
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يحتاج سرعه في انجاز احيانا اواجه بطء في الموقع

Date of experience: September 17, 2022
Jordan
1 review
0 helpful votes
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توقعت أن!
September 16, 2022

توقعت أن! طريقة التجميع ستكون بطريقة أفضل

Date of experience: September 16, 2022
Australia
1 review
0 helpful votes
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Great customer service team
September 15, 2022

Great customer service team. Easy to use website that walks the customer through solutions rather than stressing customer out

Date of experience: September 15, 2022
GB
1 review
0 helpful votes
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So easy to use this well designed website. I love the fact that photos of the items are available, it's so much better than having to return a wrong item internationally:-)

Date of experience: September 15, 2022
Canada
1 review
1 helpful vote
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My first experience was they billed me for shipping an item that I had not requested to be shipped yet as I was adding items to be consolidated and had to call them to credit back the shipping charge.

The lowest shipping rate provided me by Stackry was FedEx International $135.00 USD because they do not offer a USPS Priority Mail Service for only $85.00 USD. They cost me $50.00 more in shipping than was necessary. I will now use this other parcel forwarding service as it is certainly more economical.

Date of experience: August 31, 2022
Laura C. Stackry Rep
over a year old

Hi, Chas!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.

GB
1 review
0 helpful votes
Follow Tashfin F.
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Charles (Chuck) woods from support is EXCELLENT. Very friendly, professional and did his very best to help me out.
Such staff makes Stackry an excellent platform

Date of experience: August 11, 2022
AE
1 review
0 helpful votes
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لاحظة ارتفاع في رسوم الشحن هذه الفتره + قلة خيارات الشحن مثل ارامكس او ups

Date of experience: August 10, 2022

خدمه مميزه من افضل المواقع فيه التعامل وسرعه وتعدد شركات الشحن. شكرا لكم

Date of experience: December 23, 2021
Saudi Arabia
1 review
0 helpful votes
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تجربة ممتازة اتمنى الاستمرار على نفس المستوى وانتظر وصول الشحنة بفارغ الصبر

Date of experience: August 10, 2022
Turkiye
1 review
0 helpful votes
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All good so far, hopefully the shipment comes thru with no issues. One oddity of notice is that on the page where I was asked to choose the shipping type (dhl express etc.) it was written that my shipment contains hazmat products, which is not the case as I am having an headphone set shipped to me. I hadn't ticked the hazmat option during package repacking either.

Date of experience: August 10, 2022
Kuwait
1 review
1 helpful vote
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تجربتي ممتازه ولاكن المشكله الي حصلت لي انه عند طلبي تجميع شحنتي تم تأخير علي يوميان عمل ولم اكن اعلم انه يتم تاخير في عدد الايام هكذا من غير علمي

Date of experience: August 10, 2022
Kuwait
1 review
0 helpful votes
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It took too long to consolidate, I honestly was not expecting this much. Speckled that the autoreply customer service was not solving anything, until i finally managed to find the support email to get things done.

Date of experience: August 10, 2022
Saudi Arabia
1 review
0 helpful votes
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الى الان لم تصل شحنتي رغم دفعي لجميع التكاليف و الرسوم

Date of experience: August 10, 2022
Canada
1 review
0 helpful votes
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The wait for the consolidation took longer than expected. I thought it would've taken a day but it took closer to three.

Date of experience: August 10, 2022
Kuwait
1 review
0 helpful votes
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الاسعار جداااااااااا غاليه طلبية سعرها ٣٨ دولار تاخذون عليها ٧٠ دولار لييييييييش

Date of experience: August 10, 2022

Nice
July 30, 2020
Previous review

Nice

Date of experience: July 30, 2020