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Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have now ordered three dresses from Stacees. My daughters graduation dress, my other daughters prom dress and now my wedding dress which have all been custom made. My oldest won best dressed at her prom wearing this dress. The dresses are of such good quality. The girls will be wearing them again as bridesmaid dresses for my upcoming wedding as they are so beautiful. When my youngest had her prom I will be ordering the dress from Stacees and I will order all my future dresses as needed from them as well. I can't say enough positive things about this company.
My daughter was an absolute goddess in the dress we purchased. The material, color, cut, and quality and on time delivery was everything we hoped for. Stacey's was suggested to us by a family member because we were impressed with their dress.
Dear Mjulela,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The dress was custom made and fit perfectly! It came by the time it said it would arrive. Excellent experience!
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
Order SM*******267
Was a bit skeptical as what the fit and the quality would be like as I had never heard of this site. This dress was ordered for my daughter's prom and she could not have been happier with it. Fit perfectly (even the length) and quality was nice.
Very happy with purchase.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
My daughter looked beautiful in her prom dress. The custom fit was great! She loved the color and style.
Dear Melissa ，
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
I absolutely love the dress! I love ordering from Stacees because the dresses always come beautifully made and on time. I bought both my from dress (Junior and Senior year) from Stacees and they are my most prized and special dresses. I mostly have videos that don't do it justice but here are the few photos I have.
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
The dress I ordered for my daughter's prom was absolutely stunning. The detail in the dress was amazing and my daughter felt gorgeous. I definitely will order from the again with my youngest daughter and will definitely refer my friends and family to this site for dresses. Thank you Stacees for making my daughter feel like a princess for the day. Everyone loved her dress
Dear Erin,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Ordered for my daughter's graduation. The dress was delivered promptly and looked stunning when it arrived. We had to shorten it as it was too long and take it in a little bit, but overall very happy with the quality of the dress.
Dear Zara,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
I ordered my dress two weeks before prom and didn't think I had a chance of getting it in time. They still managed to tailor it to my measurements and send it to me with a couple days to spare!
Dear Katherine,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Dress fit perfect, was absolutely gorgeous and very good quality
Dear Colleen,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Beautiful selection of dresses with great price point. Excellent communication. Dress arrived true to specs & just as we imagined.
Dear Sophia,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
The dress is beautifully made and I can't wait to wear it. I plan on using this as an engagement party dress in the future and as of now it is a bit too small. I purposely ordered the size I did because overtime I've gained weight and I am currently working on getting back to this dress size. I cannot wait until I reach my goal weight and get to plan my party. The dress was nicely packaged into a garment bag and flipped inside out which I appreciated in case anything happened during shipping so that it wouldn't get dirty. It came fast and this was my first time using the site and this purchase made me very comfortable and happy to buy from this site again. I honestly was skeptical at first ordering from a website I had no previous dealings with and it turned out great.
Dear Kalia,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Quite happy with our purchase. The dress was for my Daughter's Grade 8 graduation. We were working on a budget, but wanted her to love whatever she chose.
This dress checked all the boxes. And has pockets! Lol ( her words)
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Mi hija se veía realmente HERMOSA, resaltaba entre las demás chicas, su vestido era hermoso a la luz, brillaba de muchos colores, fue mi mejor elección 🥰
Dear Gladys,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
The dress I order for my sister not only was done on time as scheduled but it came out beautiful! I was amazed at the quality and details of the dress.
I recommend Stacees to everyone who is looking for quality and beautiful dresses.
Dear Jenny,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
My daughter wore her dress to two proms and said she felt like a princess
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
I ordered this dress for my senior prom. It was exactly what I wanted and fit almost perfectly. There is some glitter fall out especially on the straps, the color is a little different from the picture but still gorgeous. It came in a good amount of time as well!
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
Dress is gorgeous in person! Fit perfectly! Shipping came just in time!
Dear Amanda,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Well I asked about all kinds of things before I made a purchase. Like can we ad a cap sleeve. I was told yes and that it would not cost more. I wanted the front part the dress to close in more and not so so much cleavage. In the end I was told to custom order the dress. So that's what I did. They then said I needed to ad more money if wanted the sleeve added. I decided to just get the dress how it was shown in the catalog. The dress came and it was beautiful. 🥰
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
SMO*******
My daughter was having trouble finding a prom dress that was unique and beautiful. I was searching online and found Stacees. They have a huge selection of dresses that are unique and very nice. My daughter picked one out and I ordered it for her with her specific measurements. The dress arrived in plenty of time and it was perfect. They did a great job. The dress fit perfectly and my daughter received many compliments on it during her prom. Thank you to the wonderful people who really made our prom dreams come true. I would certainly purchase another dress from them again! And I definitely would recommend Stacees for anyone looking for a well made fit to order dress for any occasion. Thanks again we love this site! We will be back when the time comes to order a wedding dress 😉! 🥰👍👍👍👍👍
Dear Jill,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Cheryl,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center