Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stacees

Stacees

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.


+473
See all photos
How would you rate Stacees?
grey stargrey stargrey stargrey stargrey star

Stacees Reviews Summary

The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
269
value
270
shipping
266
quality
265
This company responds to reviews on average within 1 day

Instant Feedback

28,961 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Debbie N.
Unfollow Debbie N.
Share Review
Report Review

Happy returning customer
August 25, 2025

My daughter looked stunning in the prom and homecoming dresses we've purchased from Stacees.

Date of experience: August 25, 2025
Stacees C. — Stacees Rep
7 months ago

Debbie, thank you so much for your kind words! We’re thrilled your daughter felt so stunning, and we look forward to helping you both find the perfect looks for any special occasion ahead.

Virginia
1 review
0 helpful votes
Follow Katie B.
Unfollow Katie B.
Share Review
Report Review

Great fit and style
August 25, 2025

Order came as directed and fit as directed. The dress was well made.

Date of experience: March 16, 2025
Stacees C. — Stacees Rep
7 months ago

Katie, thank you so much for sharing your uplifting experience! We're delighted the fit and quality matched your expectations perfectly, and we're always here to help if you ever want to explore more styles!

California
1 review
0 helpful votes
Follow Claudia W.
Unfollow Claudia W.
Share Review
Report Review

Beautiful dress
August 24, 2025

The shipping was delayed but loved the dress. It fit perfectly

Date of experience: May 1, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much for your kind words and honest feedback, Claudia. We're delighted the dress fit perfectly and truly appreciate your patience with the shipping delay; we're already working to improve our delivery times to provide an even better experience.

Utah
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Colors
August 24, 2025

I love the selection! However; the color on my phone screen did not match what came in the mail. I will need to exchange and that's a bummer! And I don't know which color to get. Even though swatches can be ordered, it would be nice if the colors did not have such a huge discrepancy.

Date of experience: August 21, 2025
Stacees C. — Stacees Rep
7 months ago

Hi Stephanie, thank you for sharing your honest feedback—I understand how disappointing color differences can be. We're here to help you find the perfect match and would be happy to guide you through our swatch options or possibly suggest colors that tend to photograph true-to-life for a smoother process. Please reach out anytime so we can make your experience easier and more enjoyable!

Maryland
1 review
0 helpful votes
Follow Lauren L.
Unfollow Lauren L.
Share Review
Report Review

Fantastic dresses!
August 24, 2025

I ordered my prom dress here last spring and it fit like a glove. You can't always trust online shopping services but this dress was so well made and you could tell every detail was precise and well thought out!

Date of experience: April 24, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much, Lauren! It means the world to hear your dress felt effortlessly perfect—you truly deserve every stitch sewn with care. Your experience inspires us to keep making and delivering carefully crafted pieces let to shine on life’s special days.

Colorado
1 review
0 helpful votes
Follow Tonia T.
Unfollow Tonia T.
Share Review
Report Review

Great dress and great price
August 24, 2025

My grand daughter is a plus size girly and it's hard to find things in her size that she likes but she loved her dress from stacees

Date of experience: September 4, 2024
Stacees C. — Stacees Rep
7 months ago

Thank you so much, Tonia, for sharing your experience. It means a lot to know your granddaughter found a beautiful dress she loves, especially when sizing options can be limited. We're committed to offering a variety that makes each customer feel confident and will keep striving to meet every style and fit need.

Indiana
1 review
0 helpful votes
Follow Claire L.
Unfollow Claire L.
Share Review
Report Review

Beautifully Amazing
August 23, 2025

I have ordered all my dresses from Stacees and they have all been absolutely stunning. My most recent buy was a gorgeous royal blue homecoming dress that got people asking where I got it- I sent them to straight to Stacees!

Date of experience: January 11, 2025
Stacees C. — Stacees Rep
7 months ago

Claire, thank you so much for your kind words! We're thrilled to hear every dress feels as special as you hoped, and it’s wonderful to know that you shine in them—your glowing recommendation truly means the world to us. We look forward to helping you find the perfect dress for every memorable occasion ahead.

Louisiana
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Share Review
Report Review

Great Service
August 23, 2025

Item was as described and sizing information was 100% accurate

Date of experience: March 28, 2025
Stacees C. — Stacees Rep
7 months ago

Melissa, thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear the item fit perfectly and traveled beyond your expectations. It’s truly rewarding to know our effort to provide precise sizing and detailed descriptions made a difference—thanks again for trusting us with this special moment!

Illinois
1 review
0 helpful votes
Follow Tiffany H.
Unfollow Tiffany H.
Share Review
Report Review

Prom dress
August 23, 2025

Daughter loved the dress and we had it customized to her shape.

Date of experience: May 17, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much, Tiffany, for sharing your experience! We’re thrilled your daughter loved the dress and loved making it uniquely hers through customization—it’s always wonderful to help create something special for important moments.

South Carolina
1 review
0 helpful votes
Follow Anne W.
Unfollow Anne W.
Share Review
Report Review

Everyone was so patient with me and super helpful! I needed lots of help and they walked me through all of it.

Date of experience: June 23, 2024
Stacees C. — Stacees Rep
7 months ago

Anne, thank you so much for your kind words! We're delighted to hear the team made your experience enjoyable and found the perfect fit for you. It was truly a pleasure to help you find a dress you love.

New York
1 review
0 helpful votes
Follow Rebecca G.
Unfollow Rebecca G.
Share Review
Report Review

Dress fit for a queen
August 22, 2025

Perfect dress for my Bridgerton style birthday sized to fit me perfectly and enhance my special day.

Date of experience: June 28, 2025
Stacees C. — Stacees Rep
7 months ago

Rebecca, your gorgeous description truly made our day! We're so thrilled this dress was just right to make your Bridgerton birthday feel as special as it deserved. Thank you for trusting us to bring your celebration to life!

GB
1 review
0 helpful votes
Follow Kelley-michelle B.
Unfollow Kelley-michelle B.
Share Review
Report Review

Beautiful beach wedding dress
August 22, 2025

Wow! I loved this dress, it was perfect for our vow renewal in the Maldives. The service from Stacee's was fabulous and the dress arrived in quick time for me to try it on and arrange any alterations size wise if necessary. The dress was made to measure and fit perfectly. Beautiful quality and design I loved it and so did my husband and family.

Date of experience: August 22, 2025
Stacees C. — Stacees Rep
7 months ago

Kelley-michelle, thank you for sharing your wonderful experience! We're thrilled the dress was perfect for your special celebration and that our team could support you seamlessly. We look forward to assisting you again for future occasions.

Vermont
1 review
0 helpful votes
Follow Emma W.
Unfollow Emma W.
Share Review
Report Review

Very satisfied with my purchases
August 22, 2025

Have ordered twice from Stacees and both times the dresses were beautiful. The fit was perfect

Date of experience: August 4, 2025
Stacees C. — Stacees Rep
7 months ago

Emma, thank you for sharing your experience and for your continued support. We're delighted the dresses fit perfectly and met your expectations—we look forward to helping you find more beautiful pieces in the future.

New York
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

Homecoming Dresses Galore
August 21, 2025

We purchased my daughter's HC dress last year and were so impressed by the quality and the color. It was perfect and it looked amazing on my daughter. So it was no brainer for me to return to Stacees again this year for HC.

Date of experience: September 27, 2024
Stacees C. — Stacees Rep
7 months ago

Thank you, Rebecca, for sharing your wonderful experience! We're so thrilled to hear the dress looked amazing on your daughter again this year and appreciate your continued trust—we look forward to creating more perfect moments together.

Georgia
1 review
0 helpful votes
Follow Cassie L.
Unfollow Cassie L.
Share Review
Report Review

Love the quality & price of the dresses!
August 21, 2025
Updated review

Always pleased with every item we've ordered. Stacee's will always be my go to for my daughters dress needs.

Date of experience: August 21, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much, Cassie! Knowing that we're your go-to for your daughter’s dress needs means the world to us, and we’re thrilled you love both the quality and price. We truly appreciate your continued support!


Great selection!
December 6, 2024
Previous review

Great selection!

Date of experience: December 5, 2024
Colorado
1 review
0 helpful votes
Follow Krista L.
Unfollow Krista L.
Share Review
Report Review

Second time
August 21, 2025

We love the quality and custom sizes option! Homecoming dresses are hard to find when you are not a size 2. This store has so many dresses and colors!

Date of experience: August 20, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much for coming back and for your wonderful feedback, Krista! We're thrilled to hear that our custom sizing and wide selection make finding the perfect dress easier and more enjoyable for you. We’re here anytime you need another standout piece!

GB
1 review
0 helpful votes
Follow Tracy A.
Unfollow Tracy A.
Share Review
Report Review

So good we came back for more!
August 20, 2025

We choose my daughters prom dress paid the extra for the right fit and it arrived perfectly!

Now im getting.married and ordering my bridesmaids dresses from here too.

Date of experience: August 20, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much for sharing your kind words, Tracy! We’re thrilled to have played a small part beautifully both your daughter’s special day and your upcoming wedding, and we look forward to helping make those dresses just as perfect. Please don’t hesitate to reach out if you need any assistance—we’re always here to ensure everything fits just right!

Virginia
1 review
0 helpful votes
Follow Gloria M.
Unfollow Gloria M.
Share Review
Report Review

Beautiful Prom Dress
August 20, 2025

The experience was great.They help me get my daughter sizes correct her dress turned out perfect she was in love with it.If you looking for dresses for any occasion this the place you will not be disappointed.
Thank you Stacees!

Date of experience: May 10, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much, Gloria, for taking the time to share your outstanding experience. It means the world to us that your daughter loved her dress and that we could help make everything just right. We’re grateful for your trust and kind words!

Ohio
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Always gorgeous dresses!
August 20, 2025

This is our 4th dress we have ordered for homecoming and prom. Never disappointed!

Date of experience: August 19, 2025
Stacees C. — Stacees Rep
7 months ago

Thank you so much, Susan, for your continued trust and wonderful compliments! We're beyond thrilled that each dress has lived up to your expectations — it truly means the world to us. We can’t wait to help you look gorgeous at every special event ahead!

Illinois
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

Beautiful dresses!
August 19, 2025

This is my 3rd Time ordering a dress from Stacees. They are exactly as pictured. Fast shipping and great customer service!

Date of experience: May 18, 2025
Stacees C. — Stacees Rep
7 months ago

Michelle, thank you so much for your continued trust and kind words! We're thrilled to hear the dresses have been just as you expected and that our team has provided a seamless experience. Looking forward to helping you find the perfect dress again soon!