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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Dress came quickly for customer order. Fit beautifully, no alterations needed.
Thank you so much, Phoebe! We're thrilled to hear your dress fit perfectly and arrived quickly. We look forward to helping you again for any upcoming special occasions!
Thank you for carrying beautiful plus size dresses. You help make my daughter's dances extra special. Most places only offer "frumpy" dresses for the plus size girls. She is able to wear what all of the other girls wear thanks to you 😊
Thank you so much, Kerrie, for this wonderful message! It means the world to know your daughter felt gorgeous and confident, and we’re so grateful to be part of those special moments. Here's to many more unforgettable dances!
Ordered a custom fit floor length gown for prom 2025. Arrived in time promised by seller. Dress was gorgeous. My daughter was very happy.
Mandy, thank you so much for your enthusiastic review! We’re delighted your daughter’s gown arrived on time and looked gorgeous—wishing her an unforgettable prom night. Your trust means everything to us!
Purchased a short sequined dress for my daughter and was perfect.
Ordered two dresses for daughter, loved both! Fantastic quality!
Thank you so much, Melinda! We're thrilled to hear your daughter loved both dresses and found the quality fantastic. Looking forward to helping you find the perfect dresses for any future special occasions!
The lack of communication and promptness when sending dresses has been discouraging as well as the return policy is very discouraging
Hi Heather, thank you for sharing your experience—we sincerely apologize that our communication and return policy did not meet your expectations. We’re committed to improving and would appreciate the opportunity to make this right for you. Please reach out directly so we can address your concerns promptly.
Thank you so much, Randi, for your wonderful feedback! We're thrilled to hear the dress was stunning and made prom extra special. Your support means a lot to us!
It was a pretty dress nice material loved it accept for the length.
Amy, thank you for your kind words about the dress and for sharing your feedback on the length. We understand how important the perfect fit is, especially with dress lengths, and truly appreciate you bringing this to our attention so we can continue improving. We hope you'll consider us again for any future special occasion needing a just-right look.
My teen daughters love the dresses from Stacee's. School dance was a success.
I ordered my daughter's dress for her winter formal and it was gorgeous. The custom sizing fit her perfectly. I didn't have to worry about finding someone to alter her dress. I love this site and highly recommended
Thank you so much, Courtney, for sharing your wonderful experience! We're delighted to hear the custom fit made dressing up easy and stress-free, and we're excited to help with any future special moments you have ahead. Always here to make your celebrations memorable!
My daughter fell in love with the dress I ordered for her.
A massive thank you to Stacees for such a beautiful dress. Your dress made my daughters night at Prom. She felt so special. Thank you. Would highly recommend.
Laura, thank you so much for sharing your daughter’s special moment with us! We’re truly touched to have been part of her amazing night and really appreciate your recommendation. Please let us know anytime we can help create more unforgettable memories.
Ordered a homecoming dress for my daughter and she loved it, although we ordered custom size and it was still too large. Had to have it tailored once it arrived.
Hi Shirley, thank you so much for sharing your honest feedback. I’m glad your daughter loved the dress, but I’m sorry the sizing wasn’t quite right—custom sizing is our priority, and we clearly missed the mark this time. We’d love to make things easier on you in the future, so please don’t hesitate to reach out directly for personalized support with measurements.
Easy to order nice to have custom options
Thank you so much, Chris! We’re thrilled your daughter’s dress arrived on time and made her prom even more special. It was a pleasure helping you both find something fabulous for the big night!
Looks good, just hope it comes I in looking as good as it does on the site!
We had a wonderful experience with stacees. They were very accommodating and the dress was stunning.
Danielle, thank you so much for your kind words! We’re thrilled to hear you had a wonderful experience and loved how stunning the dress turned out. It means a lot to everyone on the team.
I just placed my second order with Stacees after having an amazing experience ordering a prom dress earlier this year for my daughter. This time around, I emailed customer service and sent her measurements and they told me exactly what size to order for her. I am very pleased with their amazing customer service, the quality of their work and how easy they are to work with.
Thank you so much, Eva! We're thrilled to hear that you felt well supported and pleased with the quality of our work again. It means a lot to know we've made the experience easy and enjoyable for you and your family.
We ordered my daughter's prom dress from here a couple of years ago and it was beautiful! Shipping time was great, customer service was great and this is exactly what brought us back!
Jessi, thank you so much for sharing your lovely experience with us—I’m thrilled your daughter’s prom dress was everything you hoped for! Your trust and return visits mean the world to us, and we look forward to helping with many more special moments.
Provided measurements, the dress arrived earlier than expected and looked stunning. Wouldn't hesitate to recommend
Thank you so much, Sally, for your kind words and glowing recommendation. It means the world to us to hear that your dress fit perfectly and arrived ahead of time—we’re delighted you love how it turned out! Your trust and thoughtfulness are truly appreciated.
The dress was just like the picture and it fit me perfectly and it came in before it was supposed to and it helped me so much. Such good customer service I love it.
Thank you so much for your kind words, Livi! We're thrilled to hear the dress fit perfectly and shipping was quick enough to help—providing excellent service means everything to us. We look forward to assisting you again in the future!
Thank you, Lisa, for your kind words! We are thrilled the dress was exactly what your daughter wanted and look forward to helping you both with any future special occasions. Your satisfaction means so much to us!
No help at all for returns policy. Sucks their dresses run. Very small. A very terrible experience. Were returning my dresses. How to order two and only got refund for one and still waiting for the refund and it's been like two weeks. I've never buying a dress from this company again
Thank you, Kristy, for sharing your experience—we truly appreciate your feedback and are sincerely sorry for the difficulties with your return. We’re committed to making this right and will promptly follow up to ensure your refund is completed without further delay. Your satisfaction matters deeply to us, and we hope to restore your trust moving forward.
Ordered a yellow dress for my daughter for prom last spring and it was perfection. The dress was tailored to her. She got so many compliments. The dress was high quality materials and expert workmanship. We were in love.
Grace, thank you so much for sharing this beautiful moment—the way the dress felt just right truly means the world to us. We’re thrilled your daughter and you loved her dress, and thriving in quality always remains our priority. Please remember we’re here anytime you want to add a bit more perfection for next special occasion!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lydia, we’re delighted to hear the dress and packaging exceeded your expectations! If you ever need assistance finding the perfect look again or about any custom adjustments, please don’t hesitate to reach out. We look forward to making your next experience just as special.