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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered a dress for my daughter's prom. Made sure to measure her and look at the size closest, ordered and it fit like a glove. She had many comments saying how beautiful she looked and how the dress fitted lovely. We was both over the moon and would defo recommend but make sure u measure.
I love the quality of the last dress and am very excited to wear it for this years prom but it came one day too late for last years prom that was my fault I'm not gonna lie but I'm hoping the same thing doesn't happen.
Thank you so much, Jackie! We’re thrilled to hear you love the dress and can’t wait for you to shine at this year’s prom. If you ever need anything on a tighter timeline, feel free to reach out – we’re here to help make your experience smooth and special.
The dress was beautiful and of very nice quality, but we got it too late for my daughter's dance. Hoping this time we'll get it on time.
Kiera, thank you for your honest feedback and kind words about the dress quality; we sincerely apologize for the delay affecting your daughter's dance. We are taking steps to improve our shipping process and hope your next order arrives right on time.
Excellent dress experience with older daughter hoping 2 years later to have same experience with younger daughter
Thank you, Ellen, for sharing such a wonderful experience with your older daughter’s dress. We’re honored to be part of another special moment and look forward to creating the same memorable experience for your younger daughter when the time comes. Please don’t hesitate to reach out whenever you’re ready!
Thank you so much, Loren, for your wonderful feedback! We’re thrilled your dress fit perfectly and made you feel amazing. Your kind words mean a lot, and we look forward to being part of more special moments with you.
I have ordered twice for my grand daughter & she was excited & happy that her dresses arrived before her events. They fit perfectly & color was exactly what she ordered. Love the dresses!
Thank you, Lorna, for sharing your experience – it means a lot to know the dresses fit beautifully and arrived ahead of time for such special occasions. We're so happy your granddaughter loved them and always appreciate your trust in us twice over! Looking forward to helping you again whenever needed.
Timely delivery and seamless order process
Gorgeous dress received on my previous order.
Thank you so much, Kelly, for your wonderful feedback! We're thrilled to hear that the dress and ordering process exceeded your expectations, and we look forward to making your future reasonably significant occasions just as special. If there’s ever anything we can do to tailor your experience even more, don’t hesitate to reach out!
Thank you so much, Mandy, for your kind words and for choosing us. We're thrilled to hear the quality exceeded your expectations and that everything arrived with plenty of time — it means a lot to our whole team! Looking forward to serving you again in the future.
Easy to use and so far easy instructions
Great! The dress arrived quick and it was great material and wore well.
Thank you so much, Janet, for sharing your experience! We're delighted to hear the dress arrived quickly and exceeded your expectations in quality and fit. Your kind words truly mean a lot to us.
Quality was even better than expected! Shipping was fast, as well.
Thank you so much, Barbara, for your wonderful feedback! We're thrilled to hear the quality and shipping exceeded your expectations, and we truly appreciate you taking the time to share your experience. It means a lot to us!
I found Stacees a few years ago when looking for my daughters prom dress. I have now bought 5 different dresses from Stacees and have been ecstatic with all of the dresses. Not only is the material itself great quality but the construction of the dresses is great as well. The customer service is amazing as well. I accidentally made an error on the shipping address and reached out. Not only did I get a response in less than 24 hours. Which is awesome considering I am in the U.S., but I was sent confirmation that the shipping address had been updated. I also received communication after the fact to ensure I had received the dress. I recommend Stacees to all my family and friends.
Catrina, thank you sincerely for your heartfelt review and continued trust in us over the years. It’s truly rewarding to know our quality and attentive service have made a difference, and please rest assured we’ll remain dedicated to supporting you and your loved ones at every special occasion. We deeply appreciate your recommendations and look forward to serving you again soon!
Easy fast and gorgeous. Plus the dress was so comfortable. I had so many compliments.
Cyndi, thank you so much for your kind words! It means the world to us that your dress was both stunning and comfortable—ready for all those extra compliments. We’re truly grateful for your recommendation and look forward to helping you look and feel amazing again someday!
The previous dress ordered was for Homecoming 2024 and it truly was a perfect fit and my daughter loved everything about it.
Thank you so much for your kind words, Teresa! We’re thrilled to hear the dress was a perfect fit and that your daughter was so happy with her choice. It means the world to us to be a part of such special moments.
If we could return an item if it did not fit, this would be my number one go to site to purchase any occasion dress. Please reconsider that policy!
Hi Pamela, thank you so much for your thoughtful suggestion and kind words about our site. We truly value customer feedback like yours as we continue to improve and consider updates to our policies. We’re so grateful to have you as part of our community and hope to make every occasion fantastic together!
Thank you, Amber, for sharing your positive experience and complimenting the quality of the dress. We're thrilled to hear that you enjoyed your visit and remain committed to providing exceptional products and service for future special moments. Please don't hesitate to reach out if there’s anything more we can do for you.
This is my second dress I'm ordering for my daughter. The 1st dress was gorgeous and I have no doubt this will be amazing as well! Thank you we love STACEES
Chanda, thank you so much for your continued trust and kind words—it means the world to us! We're thrilled your first experience was amazing, and we can’t wait for your daughter to love her new dress just as much. Looking forward to being a part of her special moments again!
Love their products. My teens are too small for regular sizes so this is perfect for them with custom sizes
Kara, it means so much to hear how perfect our custom sizing worked for your teens—we’re thrilled we could help create something just right for them. Thank you for your wonderful support and trust!
Which expedited shipping was an option on all orders but definitely worth the wait the dress was beautiful top notch quality and material
Jennifer, we’re thrilled to hear you loved your dress and admired the quality—thank you for your kind words! We’ve taken note of the shipping detail you mentioned and are continuously working to streamline the experience without compromising that top-notch craftsmanship you appreciated. Looking forward to walking alongside you for any future special occasions!
Great service! The dress arrives early and the quality of the dress was great. Seamless process. I would definitely order from here again.
Roberta, thank you so much for your kind words! We're thrilled the dress fit perfectly and that the process was smooth for you. We can't wait to help you again whenever you need a special piece highlighted perfectly for your next occasion.
We ordered my daughter's prom dress and it fit like a glove. Everything was very accurate.
Thank you so much, Alyssa, for sharing your wonderful experience. We're thrilled to hear the dress fit perfectly and arrived quickly for your daughter’s special day. Your kind words mean a lot to us and keep us motivated to provide the best service possible.
Looking forward to receiving the product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Melanie, for sharing such a wonderful experience with your daughter’s prom dress! We're thrilled to hear the fit was perfect and that she felt confident throughout the night. Your helpful reminder about measuring is much appreciated by everyone ensuring a great fit.