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I have had the worst experience ever with this company. When I ordered I told them a signature was required for deliver as I live in the middle of a major city. They did not put this on the shipping label. FedEx left on my doorstep and it was stolen. SSE took NO responsibility--said as far as they were concerned, the package was delivered. Said they had no responsibility. Would not replace merchandise. Would not give me a discount. Said would issue me a $5 off coupon. I "lost" $400 dealing with these cheap jerks. Since this encounter, I have looked into them. They are owned by a larger company FUMFIE that has a bad BBB rating. STAY AWAY!
Good value... responsive customer servicing. All questions were answered. Did not originally receive an order confirmation email. Called customer service, they found my order, confirmed order, and sent out the confirmation promptly.
You are the reason amazons "2 day free shipping" is no longer even optional. You've turned it into "7 day shipping." You've lost my business.
Order placed on Wednesday
Sunday order still not shipped
Wednesday item may arrive one day
Excellent customer service. We really enjoyed our purchase. Will definitely buy from here again and recommend to my friends and family.
I received a defective drone from them and they still did not refund me. I sent the drone back on 7/27. They also told me that they were going to refund the shipping back, but they never did it. Be aware! They even made remove a neg feedback at Amazon under the threat of slowing my refund.
Well, where should I begin?! First, they sold a product that is not in stock
Second, they did not even notify me about it. I had to wait until I receive the package, find out it is not in the box and reach out to them to inquire about it. I lost precious time just to find about it. Not professional at all.
Third, they did not even offer any refund. I had to request it
Fourth, they did not respond to my refund request I had to follow up with them.
Fifth, I followed up with them 3 days ago still no response from them. I am not even sure if they are going to refund me or not
Their website says in stock. 3 days later they cancel the order because it's not in stock. That's just unprofessional, and wastes everyone's time
Got my hard drive FAST!
Very knowledgeable staff guiding me to order the best unit for my aoolications
The staff was very helpful with my needs. They go above and beyond to get you what you need.
Thanks guys
