SSENSEReviews 1,203

I ordered shoes from SSENSE. First they had my shipping and billing address incorrect, but upon delivery, they sent two packages, one with my name and one with someone else's name but with my address (the address was incomplete, mind you so I'm lucky they arrived at all).

The driver was sent away with *******@wrong name" package, only to return today insisting that SENSE told him to deliver it to me. After some hesitance, my roommate acquiesced and signed for this package.

Later this evening, the driver texted me saying SENSE had directed him to return and retrieve this package.

Given this example of oure incompetence, and unscrupulous mismanagement on the part of SSENSE, I will not be a repeat customer.

I would never suggest anyone purchase any item through SSENSE. If you are like me, regular consumer of high end, designer merchandise, steer clear of SSENSE.

I truly don't understand these other reviews. I placed 2 orders in the past 3 days from NYC and both times my items shipped the same day, shortly after purchasing, which is unheard of to me. I shop online a lot and Ssense is by far the fastest retailer I've used. My items came the very next day even though the service quoted me 2 business days. The shoe box was ripped and one of the tags was detached, but overall very happy with service from Ssense.

A rich Chinaman owns several of these 'companies' like StyleWe, Rose-Something and multiple other scammy businesses. The viewer sees adorable pix lifted from the Net somewhere and then his maltreated, unskilled laborers try to produce knockoffs. When enough people get wise to one of his business names, he adds another. Ever notice that the model's face is never shown in the ads? That's a red flag telling you that the company is not legit. Don't buy from any of them.

DO NOT ORDER FROM THIS SITE. I tried ordering two pairs of balmain jeans from the site for the last two weeks we tried everything they told us make a new sense account, clear website with my bank, paypal, credit cards debit cards everything we could and every order would get cancelled. After i told myself i would try one last time i put in a order and it was of course cancelled but my money was not returned to my bank account like the previous cancelations. So now i am out $1,900 and didn't even get my christmas present. Great way to start off the new year. Thanks a lot for the great customer service ssense. Not. STAY AWAY!

I am a contributor to the Ssense editorial team and was given a press discount as a result which I have used a few times without any problems. However on my last purchase, I was told there was a technical problem and they couldn't refund the discount. Then a week later I was told I was no longer eligible for the press discount which was completely without warning! Had I known this I would not have made the purchase from the website. Am very unhappy about this.

I've made several purchases from Ssense.com over the years, was extremely happy with the service i received from purchases made before up until now. I received a call from CC company asking me about suspicious transaction from SSense. They have been trying to put transactions through my card and my paypal account. Thank god my CC stopped the transactions in time. Very disappointed with them. Will never purchase with them again and will not recommend anyone to do so either.