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I can't get a design on the shirt in canada but I can if I live in the united kingdom. $#*! you Spread shirt.
I give less than 1 star if I could.
I placed an order and paid additional money to expedite it. The order was lost, I called Spreadshirt and was told they would work with the freight carrier to investigate the issue. I did it myself because I never heard back from them. I told them I was working with the freight carrier to find the order, I told Spreadshirt I paid extra to expedite the order, and I should be refunded the extra money I paid since it was a week later than the date I was to receive my order and I still had not received it. They said they would credit me back the extra money I paid, but I never received it.
When I finally received the order the finished product was horrible, the lettering was cutoff on the ends. Doesn't anyone there QA their orders before they ship out to the customer? This is to make sure the final product is correct and prevents complaints and returns.
Also, I rarely use my debit card for purchases, but I did for this one. Shortly after my online purchase with Spreadshirt I had a fraudulent charge on my card made to some restaurant in Las Vegas. So, if you ever purchase anything from this company online you better check your statement and make sure no suspicious charges shows up. I WILL NEVER ORDER FROM THIS COMPANY EVER AGAIN!
I had a few sales from close friends through spreadshirt and they never acknowledged to me that anything was bought. So you probably won't ever make anything selling through them.
The quality of their printing is sub par, and they don't respond when you question this. I can't believe that a company this well known gets away with terrible printing & no liability. They don't do a white print under colours so the colours just fade into the material & aren't bright. Sweaters are also pilled & don't look new. Terrible terrible mistake using spreadshirt.
First they send me the wrong T-shirt, one that is not even close, different color, logo, but get the size right. It took several emails on there part to decide that they would just refund my money instead of just sending me the shirt I ordered. Hell, I would have even returned the wrong shirt they sent but they didn't ask for it back. Anyway it's been a week and I haven't received the refund yet so I filed a dispute with the CC company.
I ordered an item through their online website since April 17th. It is now April 29th, and no item had been received.! When I contacted them they told me that they have no record of the transaction. I called my credit card company and they informed that the $70.08 was processed by spreadshirt.com since April 23rd. What a shame to con people like that.
I have never experienced a company with such horrible customer service! The customer rep became frustrated and just hung up when asked a question she had no logical answer. I called back and she hung up without even answering the phone. They act as if they have a monopoly on this service offering. Very sad.
Printing quality and delivery time was good. I bought an item for 60 CAD, plus shipping for 22 CAD. However I had to pay an additional 36 CAD for duties/FedEx shipping. Customer service reply to this issue was generic.
If you value your hard eared Canadian dollar, don't trust this site.
I ordered one tee shirt, and on the same day my wife ordered one on her email. That was December 12th. Neither of us have received any correspondence from our emails to them regarding non-shipment of items purchased. It is now January 16th, and nothing. Well we shouldn't say that... They actually have the audacity to have Fedex send us each another bill for $24.65. Apparently this is for shipment. When we both ordered, shipping was paid for. Now they say we cannot cancel our orders because 30 days have passed. Now, I am a good man that has a professional job, and ethics. This company clearly preys on the unsuspecting buyer, and should be charged with theft. I wonder how many more of you out there got SCAMMED by this company that calls themselves Spreadshirt... I think they should take the "h" out of that name. If there was a zero rating or less... I would have hit that,
Peter
Refund money amount product andGive us a call *******815: We offer several options to get you to the most knowledgeable representative concerning your question, i. E. calling about your setting up your Spreadshirt shop, then press 3 (just listen to the greeting when calling). Send us a message on Twitter. Aug 12,2010
Company easy to deal with untill you place your order, nothing arrives no excuses, bull$#*! tracking numbers not recognised by any freight company, custom clearence number not recognised by customs, dodgy as $#*! stay clear
Current advertisement of "15% Off All T-Shirts & Tank Tops" (ends 6/20/19) - VERY misleading as the discount ONLY applies to 5 least expensive items in your order!
Been waiting for my full order for ages now, I'm sick of the auto responding emails, it takes them 24 hours to get back to you, not even properly understanding what your saying. Absolute crap service. If there was an option to give it a 0 I would.
Spreadshirt profits from a collection of t-shirts with "Veterans Before Refugees" slogans.
I am a combat veteran of the U.S. Army. I am also a refugee. Where do I fit in your narrow and simplistic worldview as expressed on Spreadshirt's t-shirts?
Hello Martin,
We appreciate your feedback very much and understand your perspective very well.
Spreadshirt is an open platform and we believe that the free and open exchange of ideas on products is key to self-expression, even if we might personally disagree with those voices. Therefore, Spreadshirt publishes almost all submitted designs whether we as a company or individuals like them or not. Of course, there are also standards that we set for our community. We reject designs violating our community guidelines if they contain illegal content, hate speech, pornography or glorified violence.
If you would like to report a design because it violates our community guidelines, please use the "Report design" field next to the design on our platform. We respond as quickly as possible by reviewing the notice and take appropriate action.
You can also reach out to our Customer Service department should you have additional questions.
Best regards,
Marie
Spreadshirt Customer Service
I placed an order November 23,2018. It's January 18,2019 and I haven't received anything either. They insist its the "postal strike" but I ordered something else from the US and it shipped via Canada Post within a week after ordering. What a let down.
Also, why is there no option to leave a review on google? Hmmm
Hello Ava,
We are very sorry to hear it took so long for your package to arrive. Unfortunately, the postal strike really did have quite a dramatic impact on our delivery times. It didn't affect all shipping providers and all packages the exact same way, but we did get several reports from customers even in January still. It's just as frustrating for us than it is for you and we understand your disappointment. We of course take full responsibility for your package and are happy to compensate you if it got lost during shipment. Please reach out to our Customer Service team with your order number, so we can solve this quickly. The email is [email protected].
As for the reviews, we don't restrict any review platforms, so you are free to share your view wherever you prefer and we are grateful for the feedback so we can improve further. By the way, our official review page you'll find on Trustpilot.
Best regards,
Marie
Spreadshirt Customer Service
I ordered a Shirt for my father for Christmas on December 5th 2018 and Its Now January 9th 2019 and I still have not received my shipment. The Date promise was between December 22nd to December 27th... They will not track it or help. I will never buy from this company again.
Hello Crystal,
We are very sorry to hear your order didn't reach you in time. Unfortunately, the postal strike really did have quite a dramatic impact on our delivery times even into January. It's just as frustrating for us than it is for you and we understand your disappointment. We are happy to to find a solution with you you if your package got lost during shipment. Please reach out to our Customer Service team with your order number, so we can solve this quickly. The email is [email protected].
Best regards,
Marie
Spreadshirt Customer Service
Spreadshirt is great if you want to add a quick store to your site that will enable you to have shirts, other apparel, mouse pads, mugs, etc with your logo on it. They do all the fulfillment. I've used them on 4 sites already. Very cool.
Wondered why my custom tee shirt gift was late. Checked with Spreadshirt - they say "nothing we can do, its out of our hands. It was shipped USPS Priority just like you paid for!) - so I checked with Post Office. Not only was it NOT shipped Priority for the $11.89 I paid, it was shipped marked Priority for $4.52 and Post Office said its stuck somewhere because the postage was wrong for the package. This tshirt was for a grandsons graduation and I gave myself three weeks to get it here on time. Now it looks like its going to be sent back to Spreadshirt for their mistake. Not buying from these guys again.
I ordered two custom t-shirts. They arrived on time, fit fine, and looked as pictured. However, I discovered a competitor selling the same artwork for about 30% less on a higher quality garment. I think Spreadshirt has shelled out for favored Google search results and in that light feels they can charge more. I ordered more of the same product from the competitor which also arrived on time, fit fine and looked as pictured. The garment was noticeably higher quality. When I weighed both the Spreadshirt and competitor's garments on my digital postal scale, the latter provider's product was about 20% heavier. In the requested Spreadshirt after-purchase review, I gave a negative review. Recommend any perspective customers look elsewhere to avoid being annoyed as I am about not shopping more carefully.
Placed and order with premium delivery and paid extra for it. When I got the email letting me know when the t-shirts would arrive, it said 6 days later than what I paid. For.
I called Spreadshirt support and received zero help. They said it was not their problem.
Never again.
Hi Savio,
I'm very sorry to hear that. We take full responsibility for the delivery of your order and are happy to find a solution with you should your order not arrive within the promised timeframe. Just check your shipping confirmation for the Estimated Time of Arrival and if that has passed please reach out to us so we can find a solution with you.
And if waiting times for email bother you, don't hesitate to give us a call. It'll be much quicker then.
I'm looking forward to hear from you so we can address this quickly.
Thank you,
Marie