Spreadshirt

I washed the T-shirt one time and the print is already letting go, that a too damn heavy price to pay for a onetime wear...

I wanted to print a logo on a new T-shirt. While the T-shirt is of average quality (when you match it for its price of $32, I could have got an excellent Nautica or Hilfiger for that price.), the logo that was printed was really of poor quality. Highly disappointed with my first experience.

Ordered a dozen or so sweatshirts as company uniforms. One came defective (no logos at all). They only gave a partial reimbursement of the sweatshirt, since as mentioned above, you can expect to pay 50% of your order in shipping/duties.

They argue the fees are not their responsibility;

I counter with "i shouldnt pay shipping and duties on a defective product because you couldn't be bothered to realize you sent me a blank sweater?

Poor quality control

Hell that's akin to a chef sending out mashed potatoes, forgetting to plate the steak, charging extra for a glass of water, then telling you "well - yeah, you ate the potatoes so we have to charge you for the steak".

After being informed that the client's private Data was leaked, I asked them to delete all my account and Data, since I have never bought, sold, or really used their site and is my right in Europe to have this Date deleted. So, not only they had the Data hacked in their weak system, they refused my RIGHT to have this data deleted from their server.

Never again will I purchase from spreadsheet. Poor quality and screenprinting comes off after a few washes. When addressed them they said sorry about your luck. $3000. 00 of shirts and sweaters for the garbage. Embarrassing to hand out to employees or customers.

Waited weeks with no real tracking.
I'm a logistics manager for my company and no way we'd accept this type of tracking service.
Customer service just sends a generic email and also says we the customer have to contact customs if there are issues
I read that FedEx will charge a duties fee. So I am expecting that
As for the shirts they already look faded. The blacks are not black and the whites are grey
Vistaprint does the same quality work but at least charges proportionately...

[Order #*******] (March 28,2021)
Product Quantity Price
Spiritual Gangsta - Funny Millennial Gangster Shirt
Styles:
Classic T-Shirt
Colors:
Black
Sizes:
XL
Quantity:
1
Sku:
External_id-2-Black-XL
1 $17.99
Subtotal: $17.99
Shipping: $4.99 via Flat rate
Payment method: Credit Card
Total: $22.98
Thanks for using bayksold.com!

The shirt I received says spiritual GANSTA -obviously typo and missing a G
-little to no response, been waiting since MARCH for either a correct shirt or a credit for $22 it shouldn't be this difficult.

They constantly rejected my hard created designs they said due to poor design quality and then penalized my shop by restricting my shop- their academy thing is not good it should be called designed to fail!

Hello,
I'm sending the message in reference to order #*******. I've called twice about this order, once before it shipped and spoke with someone named Mahogany. I explained to her twice, once before it shipped, that the shipping address is incorrect and if we can correct it before it ships. Instead of helping me solve my problem she provided me with details already previously stated instead of providing me a solution for this order. The order arrived at my residence instead of the intended shipping address, as what I tried to prevent by speaking with Mahogany.
After receiving the order I reached out to customer service again, and again it was Mahogany who answered.
I explained to her the situation and once again she re-read the shipping details previously stated again, instead of helping me resolve my shipping issue. I explained to her that the order needed to go to another address and again she replied that "it arrived where it was supposed to" instead of providing me a solution.
I explained to her that if we didn't fix the shipping address I'd have to cancel this specific order and she replied back with "you can do whatever you want."
I called back and spoke to a gentleman named Matt who was more proactive in helping me solve my shipping issue. I also requested that I be connected to Mahogany's supervisor, someone named Megan, who hasn't returned my call. As of writing this I haven't received any further shipping details regarding my customer's order and as a result I filed a dispute with my credit card company regarding this order.
I am very disappointed to have to write this and also I will be sharing on Yelp, google, and any other social media platforms the attitude and service approach this company has with me, someone who partnered (or so I thought).

When you have questions they take days to reply. When they do reply they don't answer the question you asked smh. Uploading an image and to place it where you want is a hassle. I paid for softwares to convert my images to vector to use in spreadshop, it didn't work. So I paid spreadshop employees to convert the image. The converted image only work in one area, so them themselves don't know how to convert images for it to work in all areas on the t shirt etc. It's a complete waste of time with them. Never use spreadshop if you want to design your products uniquely. If you just want to slap a logo on a t shirt, you can use them but good luck.

I have ordered a few times from this company. The order I received today has had to be one of the worst if not worst experiences I have had yet with this company. There is a 50/50 chance they will either get your order right (i. E. ship entire order with nothing missing, ensure what you paid for is what you are getting in regard to no graphics skipping production line, or colours, contrast, sharpness being way off). See photos and decide for yourself before you place an order. Customer service is where you are not the customer and the representative is - they are right and you are wrong. When you hang up and call back to speak with a supervisor games are played where the representative doesn't answer the phone and/or emails are ignored. Definitely would not recommend.

Avoid at all costs. Well this one is on me. Should have done my homework. These over priced fruit of the loom tee-shirts for $18.00 bucks + $5.99 shipping. What a ripoff! Would be worth it if they used quality shirts and not some cheap colored underwear.

This is not a Canadian Company as they seem to claim, like other shirts companies they have a. CA version of their site. THE ITEMS ARE NOT SHIPPED FROM CANADA.
You will be HIT by some VERRY hefty custom fees.
For a 200$ order I was charged an additional 90$ As they stated in the checkout there could be some custom fees, but it is very easy to miss.

DO NOT ORDER FROM THESE GUYS IF YOU ARE SHIPPING TO CANADA, you will be VERY Upset, just like Lots of people on here.

spreadshirt.com SHOULD NOT SELL TO CANADIANS. And their spreadshirt.ca site should be shut down, it is devious and misleading.

When I called them, the lady was borderline Rude. And was not helpful at all.

Would have gave a zero rating if there was the option. I just received a FedEx bill for $87! The cost for "International shipping" at the time of my order was $39.99, which is pretty hefty however I was okay with paying as it stated it was for "international shipping" and I figured that was all I would have to pay. Nowhere did it mention I was going to receive another shipping fee for duties and tax 1 month later. I called Spreadsheet however they did not provide any solution. They only proceeded to tell me that these fees were out of their control. Maybe they should mention this before someone places an International order?! The cost of my item was $200 and I've now paid $126 in shipping fees for a 4.6lbs parcel. Crooks.

Ordered 6 t shirts to test out sizes and quality. Eventually i wanted to order in bulk. The shipping is a scam if u go with the cheaper shipping it will cost u way more in duties because they are in US even tho the site states. Ca.
So by taking the cheaper and faster shipping (common sense) it will cost way more. For example my order was 170$ plus 20 shipping so it was 190$. The fedex person didnt ring but left a note saying i owed 76$ in duties. This goes from 190+76= 266. My order was 170 and with tax shipping and duty fees (there not actually in canada) it came out to 266 un expectingly. Customer service was rude and not much help. I hope this information helps someone save some cash in the future. Avoid this site.