SpotifyReviews 238

Here's another business getting you to sign on that continues to drain your bank account month by month. It is one of those businesses that "unless you remember to opt out, they will bill you forever". To cancel the account is like pulling teeth from a hen. Forget it! Honest businesses give monthly statements, balance due, and payments made to keep the consumer informed. Sneaky operations that rely on obscurity and human neglect have a culture and business ethic that is low on the scale of values. I feel sorry for those who work for Spotify in any capacity.

I have been an avid Spotify user for years and I don't have a bad word to say about them.

I began with the free version about 5/6 years ago and couldn't fault it. I eventually progressed to a Spotify Premium last year to listen to music on the go and I have to say I still can't fault it. I listen pretty much every day whether it be on my daily travels, sticking it on for some background or singing along at the top of my lungs I have found it to be super reliable. I also find that it nearly always takes centre stage at any party or gathering also.

I find this streaming site to be the easiest and cleanest in use after trying a few before reaching this one (including Last.FM which is alright actually, Itunes, Zune, Grooveshark and countless others that I can't remember the names of...) and I find this one to be the superior. I find the blackened design not only aesthetically pleasing but useful if like me you often listen to music before bed or to send you to sleep. It is the easiest site to navigate with the ability to create many playlists and queue songs also. There is a vast array of music, even some quite obscure local artists which allows you to effortlessly expand your musical repertoire. There is also the function of following artists you love to receive updates and notifications about their latest gigs and music releases which I have found hugely useful. You can also following your social media friends to see what they are listening to which I thoroughly enjoy as again it helps me branch out and listen to artists I've not heard of whilst learning a lot more about my friends. Countering that, you also have the option to hide your sessions so that you can listen to your guilty pleasures in secret or just not publicise what you're into. I have used this now and again if I don't want to show that I'm online or when listening to the Hamilton soundtrack more times than I care to admit.

All in all, I would recommend as I've never encountered any issue with them. 10/10

Ever tried to contact spotify? Go ahead, give it a go. Until today I was a longstanding Premium member. You'll discover their contact form hidden deeply, forcing you to click through as you jump through their hoops. Eventually when you submit their form, they launch a chat up, and you're soon chatting with someone from (drumroll!) the Philippines! Yes, your premium membership doesn't get you 'premium' service.
Spotify's customer disservice offshored Filippino asked me dumb insulting questions like whether I was online - when my detailed form already shared made clear this and other specifics. Their instructions weren't correct for Windows 10, when I pointed this out in very clear and detailed language, they contradicted me, saying that their instructions were correct. When I asked for a manager, they told me that there was no manager available, and that I would have to wait for an email. Premium membership gives you THIS service?!? The only thing premium about spotify's membership is the premium price they charge you.

So after years of paying for a premium service, my playlists were blanked out, then I couldn't login again after following their non-premium offshored insulting customer disservice's instructions, and I cancelled my account. I suggest you try one of the MANY competing services that charges the same price and offers MORE music choices without the terrible failures Spotify inflicts.

I have been using Spotify for the past 3 years, I started out on the free trial and was so hooked I signed up for premium. As an added bonus, College students get the service for $5 a month, 50% of of the regular price. Not only can you make endless playlists, but they create playlists based on music you listen to. I have found tons of new music from listening to these playlists and also the "discover weekly". You also are able to share music people through iMessage, Instagram, Facebook Messenger, and Twitter through a link that Spotify sends directly. Definitely will continue to use this for years to come!

I signed up for the free version of the app on my Xbox, gave them no payment information whatsoever and then was charged $120 to a card that again, I didn't give them and that I hadn't even given to Microsoft. I asked them about it and they said that someone else had my debit card information and tried to buy Spotify premium... And that they had no security breach whatsoever... This person just happened to coincidentally steal my card information (even though I haven't used it for anything except automated bill pay in years) and order Spotify premium the same week I downloaded free Spotify. Nothing else was charged, just Spotify. Spotify said they already knew about it before I contacted them, knew it wasn't me and had cancelled the charge already. They had no answer when I asked why they hadn't informed me or emailed me if they already knew about it. When I told them that I was closing my account they told me they would be keeping my payment information... that someone else stole from me to give to them... that they knew was stolen and didn't inform me of... Then when I called Wells Fargo, they informed me that Spotify had NOT cancelled the transaction like they said they had. Which makes sense. Why would they want to give back the $120 that someone stole from me and gave to them? I'm obviously getting a new card and changing my passwords but it made for a stressful morning. On the bright side, Wells Fargo has been wonderful and is getting me my money back pronto. Long story short- Spotify isn't a secure app- they won't tell you if someone steals your information- they won't try to stop them from stealing your information- and they won't cancel a charge that they know to be fraudulent.

I would advise that if you are a Prime member with Amazon or a Google account holder that you either download digital music via Amazon's music service or watch videos on Youtube. Charges are high on Spotify and the program or application tends to crash quickly and easily. Logging in and out on the website is also difficult and unreliable.

This is the best music streaming app I have come across, when using the premium service. You can select the individual song that you want, and it will make recommendations from there. You can download any music you want to be played offline. It has all the features of other music streaming services, but the added feature of selecting individual songs, and saving them, puts it at the top of the list. When paying during "promotion" periods, it's definitely worth the cost of $9.99/3 months. I do, however, feel that the regular price of $9.99/month is a bit excessive, but the loss of all the features the premium subscription offers makes it hard to walk away from.