Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Spotify has a rating of 2.6 stars from 238 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Spotify most frequently mention customer service, credit card and family plan. Spotify ranks 3rd among Music Discovery sites.
We monitor reviews for authenticity
I've had their app for ages. Solid essential for every car ride, especially their Discover Weekly suggestions. Deffo recommend.
I never had any issues with Spotify so far. I had a free version for a long time and there were just too many ads playing in between, so when I upgraded during the big sale for three months, I can't even think of going back to the free one. What's best is that it has those personalised mix playlists and even podcasts. Now listening to music legally can't be better.
When I was younger and Spotify first came out, I of course HAD to get the free trial. After that, I absolutely fell in love with being able to play whatever I wanted, whenever I wanted. Now, my family has the family plan and it works great. The price is unbeatable. I often use the playlists for nights with friends around a fire at camp, pool parties, and to go to the gym. I've made a few playlists, but most of the playlists and the suggested songs after are right on point. I don't even have the "YouTube" app on my phone because Spotify is quite simply AMAZING. Also has the Bobby Bones Show on it which keeps me completely entertained at work, in the car, and anywhere else I want to listen. Spotify has always gotten an A++ review from me.
I signed up today for the first time with Spotify, and they were offering 30 day free trial for Premium and when I entered in all of my information it stated payment would not go through. So you are offering 30 day free trial but you are lying because you expect payment without following through with your 30 day free trail. When I looked up the customer service number for Spotify I get a number which is located in London UK Spotify customer service phone number
+44 2032 879 990
I enjoy using spotify most days. I especially enjoy the integration with smart devices, now. I do wish my spotify account would work with my Fitbit - that annoys me at the moment.
Besides my (and many other fitbit owners) small problem, the spotify service has grown from strength to strength. The inclusion of podcasts was brilliant and hopefully, more content will be added - how about audiobooks? That's my 2p's worth!
Maybe sometime soon, we will see movies, music videos and much much more from a top tier streaming service?
I use this product and the app every day and highly recommend it to everyone - it's worth every penny and with the inclusion of more services with increased competition, this will be a great service to watch, grow and develop further.
Signed up for Dpotify Premium with free Google mini home. But got charged £49.99 for mini home. Refused delivery and cancelled Spotify straight away. Never used the Spotify but they will not return my subscription as they insist I used it. Rip off merchants. Avoid any incentives that go with premium. You will be charged for something that is advertised as free
I tried Spotify three times and gave it my best, but I just don't like it. I had difficulty every time I tried it. The bottom line was that it just didn't provide variety without repeating in short order.
I want a music service that will work well in the car. I don't want to fuss with anything to stream music while driving. Isn't that the point?
It failed miserably on local errands as well as on the highway. In some instances it would go off on a totally irrelevant tangent, to the extent that the service would go into folk music in a foreign language. Laughable, yes. Like it, no.
In the end is was the gift that kept on giving. Three days into another free trial, I cancelled the subscription, never to return (or so I thought).
I noted the end of the free period in my scheduler and wouldn't you know it, a week later the subscription fee came out of my checking account. So far, Google Play seems pretty darn good.
Spotify is good to get samples of new and old music before you decide to purchase it. I even have one of my own songs on there now as well as on You Tube. Great sites
Got a 5 dollar ice scraper described as a snow shovel, that I ordered and paid $69 dollars for, which was supposed to be a 40 volt electric snow blower. Spotify would not identify who the seller was.
Great music platform suitable for all music tastes. I like the sound quality and the huge variety of artists you can choose from. The monthly price is affordable for me and because I use it very often it is completely worth every penny I pay. I am a completely satisfied customer of Spotify.
You can enjoy music and discover new songs as well. Wonderful app and don't regret the subscription.
I love spotify because it recommends music to you based on your listening habits and preferences. It has helped me to find some awesome artists because most musicians have similar artists that you personally are not aware of, but with the help of spotify you will find them and love them because they are quite similar to music that you already like but at the same time a little bit different and fresh. Its especially great with friends because you can create collaborative playlists and share awesome music easily.
Spotify is fine when it works. In September (a month and a half ago) it gave me a blank screen except for the menu at the top. When I tried to click on my library or search the screen remained blank. I went on line to find no number to call and this problem is not listed in the array of "articles" provided for support help. I sent several messages via the "contact us" which was extremely cumbersome. I just canceled my account and it says they can't actually cancel it for another month probably to charge me the additional 9.99 even though my account has not worked since September. Poor customer support and the lack of ability to talk with anyone is unheard of today. The phone number on the visa bill was to a game show contest. STAY AWAY It's a scam
I'm glad that spotify exists. Because you get top quality music, and you can choose anything you like. Although those commercials sometimes is really pain in the $#*! but oh well.
So, for the last 6 months I've tried Spotify instead Youtube, and it looks like they're comparing not whose gonna play better music or stuf like that, no, it looks like they're comparing about whose gonna play more ads! Please do something about those ads.
I started using Spotify when I started a new desk job last year. I was stoked when I found out that I could save all of my favorite songs to a playlist then leave it on shuffle all day. Great idea, I love it! The problem is the commercials. They are many and often. It got annoying quickly and now I'm on Pandora. One 30 second commercial every once in awhile. Screw Spotify, they are greedy.
Absolutely delighted with the service. Hardcore user over the years and an absolute must in my phone and tablet. I'd recommend it.
None of other music providers compare to Spotify. It is well-run, up to date, and has the greatest variety of options and features. Spotify is constantly suggesting new music for me to listen to, most of which I thoroughly enjoy because it suggests music based on what you frequently listen to. The music selection Spotify offers is massive and it is well organized. Plus, it's easy to look up bios and facts about your favorite artists, or even individual songs. The service absolutely worth the price and I am going to stay their client forever
Spotify is a quite good service. It has lots of tunes and offers premium plans with increased music quality and the ability to listen to your desired songs offline. However, there are some downsides as well. If you listen to spotify through their free mobile app, you get tons of ads and basically songs are played in a shuffle. That is definitely not a good practice. However, free pc app is okay. There's also another thing about not paying the artists enough. Even though I really enjoy spotify, there's a lot of room for improvement.
Answer: I would try to just use another acunt, but if that does not work then idk how to help
Answer: Do you think I could get you to advertise mine? It was recorded at Sony Records in Nashville, TN.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account