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SpotifyReviews 238

2.6

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Spotify Reviews Summary

Spotify has a rating of 2.6 stars from 238 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Spotify most frequently mention customer service, credit card and family plan. Spotify ranks 3rd among Music Discovery sites.

service
75
value
72
shipping
25
returns
27
quality
70

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Michigan
5 reviews
15 helpful votes
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Pretty good
October 8, 2020

Too many ads, but they have most music and is pretty easy to use. I enjoy that you can see others playlists (unless you private it) So I can listen to playlists without having to make my own.

Date of experience: October 7, 2020
Canada
4 reviews
2 helpful votes
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The university student discount is available through out Canada, but doesn't apply to universities in the province of Quebec.

Do not support companies that segrate against cultural minorities.

Date of experience: September 29, 2020
Washington
81 reviews
63 helpful votes
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Makes me happy!
September 13, 2020

I adore spotify. Have all my favorite music that I can listen to in one place. Very easy to make playlists. And you can follow people as well.

Date of experience: September 12, 2020
France
4 reviews
11 helpful votes
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I never had any issues with Spotify so far. I had a free version for a long time and there were just too many ads, so when I upgraded during the big sale for three months, I can't even think of going back to the free one. What's best is that it has those personalized mix playlists and even podcasts.

Date of experience: September 9, 2020
India
13 reviews
1 helpful vote
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Great Site
September 7, 2020

I had a good experience with their playlists and accessibility. I was specifying for over 1-2 years.

Date of experience: September 5, 2020
New York
1 review
1 helpful vote
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Too many adds
August 25, 2020

One add per few songs is annoying enough. You can't even have the option of skipping it once an add begins. Unessessary attempts at greedster money grabbing. Being forced to listen to adds is the way your app gets deleted off my phone. To force users to pay $10 a month to not get bombarded by adds is shameful greedster behavior.

Date of experience: August 25, 2020
Georgia
1 review
0 helpful votes
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It is 2020, why do I have to scroll through my playlists to find the one I want. Make the desktop app search for and find my own playlist.

Date of experience: August 1, 2020
Connecticut
10 reviews
44 helpful votes
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Good for being free
July 26, 2020

I used to listen to music on pandora a lot, but I disliked that I couldn't listen to a specific genre without other genres of music popping up on the station. Spotify allows me to pick a station and listen to music just from that genre or just from a specific artist without worrying that unwanted music is going to pop up. I do not pay for Spotify, I use the free version. I don't mind dealing with the ads or that my playlists shuffles the songs. However, my one complaint is that every once in a while there will be an ad that you're forced to watch and will make everything go quiet if your phone has the screen turned off. For me, who likes to play spotify while driving, it's frustrating since I'll end up driving in silence until I can pull over to get the ad to play so I can go back to music. It's something I put up with since, overall, I do love using Spotify and don't want to waste money for premium just because of one frustrating ad that probably happens maybe once a week.

Date of experience: July 25, 2020
Latvia
1 review
3 helpful votes
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They have charged me without my consent. I received no communication that this would be done. After creating a PayPal case the information Spotify sent me was not sufficient to get my money back.

You have illegally stole my money and will not give me it back as an unauthorised transaction.

AVOID using their premium services via a free trial if you don't want money taken from you without consent. Even if you cancel they will STILL take your money.

After reading the reviews on Sitejabber I see that I am not the only one who has been ripped off by the same lack of communication from themselves. Why do you not contact people informing them that payment will be taken before it happens?

Date of experience: June 12, 2020
VE
1 review
0 helpful votes
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AMAZING!
June 13, 2020

The best streaming music, video and podcast service today. With Spotify I feel very comfortable, I really like this site a lot, I like its style and operation. All music from around the world wherever it is.

Date of experience: June 12, 2020
Japan
4 reviews
0 helpful votes
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Great indeed!
April 20, 2020

No issues, but in a way I was somehow forced to purchase a Premium account. Too many bloody ads! But my 4 stars are due to the great variety of artists, songs, and list recommendations out there! Besides the quality of their songs are really great.

Date of experience: April 19, 2020
California
1 review
0 helpful votes
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Great
February 23, 2020

Hello, I would like to share my experience with this service. Frankly speaking, I like it a lot. As for me, this is one of the greatest places to find good music. I like it.

Date of experience: February 22, 2020
Ohio
40 reviews
52 helpful votes
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If you get the premium subscription then it's an excellent service with a lot of music you can't find elsewhere. You can also go to ebay and buy lifetime memberships but don't ask me how that works. People swear by it though.

Anyways Spotify is a good site with a decent if a little intrusive app for all platforms. It's one of the better providers out there by far.

Date of experience: February 1, 2020
Australia
1 review
2 helpful votes
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Simple functions are not available and disabled on android devices. Very disappointed cannot play my favourite playlist in its original order, can only listen to playlists in shuffle mode on my Android phone. This has been done deliberately by Spotify on all android devices but not on apple or other devices. Very disappointing.

Date of experience: January 11, 2020
GB
3 reviews
0 helpful votes
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Cool app
November 16, 2019

I looked for many music apps and I really like this one. One of my favorite features of it is watching those interactive videos (I think that's the way you call them) like billie eilish or bring me the horizon's videos. I hope you continue evolving, you are doing great!
It's been 3 years since I use this service :)

Date of experience: November 14, 2019
Spain
3 reviews
0 helpful votes
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Great service!
October 13, 2019

Great service, I've been a premium user for many years and plan to continue for many more. They offer millions of songs for a correct price with the possibility to play music on a wide variety of devices and platforms.

Date of experience: October 11, 2019
Singapore
4 reviews
6 helpful votes
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Decent product
September 30, 2019

Spotify is of course well known for their primary product, their music streaming app. While of course, they are the leading and most influential music streaming company out there, the quality of their product has been declining. Certain desirable features have been pulled out without replacement, such as their mobile lyric option.

Date of experience: September 28, 2019
Texas
5 reviews
0 helpful votes
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Tool rocks!
August 22, 2019

I used to love Spotify now i love it even more because i can here anywhere all the Tool catalog. BEST thing to happen this year thus far.

Date of experience: August 20, 2019
Texas
5 reviews
2 helpful votes
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3 months for free
August 17, 2019

After the first 3 free months trial i got, i can't live without my playlists. The downloading option is really cool as well. Great stuff.

Date of experience: August 15, 2019
Louisiana
5 reviews
0 helpful votes
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If your team reads this, please take note of the following: do not "recommend" music to me, just add it to my playlist and if I like it, then it stays, if I don't like it then it's shouldn't stay. I don't have time to sit and spend one hour creating a playlist, or adding songs to my playlist. We're adults now, please start valuing time again.

Date of experience: August 7, 2019