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Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.
SportsMemorabilia.com Reviews Summary
SportsMemorabilia.com has a rating of 3.9 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
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I spoke with Andrea Mendoza. She turned my experience around. I am a first time buyer and like others nervous about spending a large amount of money online. But, I did my research and decided to go for it. I placed my order. Everything was good until I got a voicemail from Dan about my order was all that was said. I made several attempts to speak with Dan and left voicemails and never did he return my call. So, scared that something was wrong I called customer service and spoke with Andrea. She put me at ease, told me everything was fine with my order and where it was in the process and what would happen next. She even found a coupon and gave me 25$ back! I don't know who looks at these reviews but, give that girl a raise, a vacation and a promotion. She needs to be training the "Dans" of the company on how you do things. Thanks to her I will be purchasing again. Thank you, thank you, thank you Andrea!
Donna O'Donnell went above and beyond to ensure I was taken care of. When I mistakenly ordered the wrong trading card for my dad's collection, she not only expedited the return process, but also took the time to track down 3 similar card options she knew dad would like. Donna made me feel like a VIP client even on something as straight-forward as a return/exchange :) Thank you!
Donna O'D provided me with excellent service in resolving my order. I appreciated her friendly disposition and professionalism to help and assist me in this matter. Tom D.
Andrea Mendoza, thank you for being a 5 STAR quality service representative. You definitely rock and I so appreciate your professionalism. I
Have shopped at sportsmemorabilia.com in the past and will continue to do so. Thanks again!
I will return as a customer. Great communicator prompt service and excellent follow up. Pleasant voice and very helpful
I had a question regarding my order and reached out to customer service. Donna sprung into action and made sure I received the overnight delivery I needed. It's refreshing to work with people who care about their job and go above and beyond. I received the item today and it's perfect. Thanks Donna!
There was an issue with my order and Jodi Laureano was on top of it and provided great service. She figured out the problem, fixed it fast, and kept me updated on everything! Will definitely shop here again because of her and the customer service.
Andrea Mendoza was extremely helpful and offered us the best customer service experience. She made the issue we had with our order easy to deal with and resolved everything in a prompt and professional manner. It is because of people like Andrea that will keep customers coming back to your company time and time again. Thank you Andrea for all of your help and for having such a positive and helpful attitude. Please know that it is greatly appreciated! 10 STARS for Andrea!
Andrea Mendoza was amazing! She is an asset to your company and the reason I would not hesitate to purchase from your company again.
Andrea Mendoza rocks! She was extremely helpful and made sure I recieved my order in perfect timing.
Extremely happy with my purchase
We called Sportmemorabilia to ask if they could expedite processing, so our order would arrive in time for our son's graduation. Donna was extremely responsive. She called the warehouse and made sure our item was framed and shipped the same day. She called and followed up to make sure everything was taken care of. First class service, and our son loves his gift. Thanks Donna!
Melissa Ospina is one of the best customer service agents ever. Melissa was extremely helpful throughout the process. She informed me of steps that would occur, communicated throughout the whole process and ensured that my issue was resolved. I wish all customer service agents at all companies were as helpful as Melissa.
Wonderful customer service! Thank you!
My question was answered quickly and efficiently, which is very much appreciated.
I used the site for the first time and everything went very smoothly. Even when there was an issue with the order I received excellent customer service from Andrea Mendoza who resolved the issue within 24 hours of placing the order! I will definitely go back!
Andrea Mendoza promptly responded to my shipping inquiry and resolved any issues. Was a great online customer service experience! Thanks!
Andrea did a fantastic job with my order of an AZ Cardinals football display case. I had a very short time line and Andrea did excellent work in getting it to me on time and just the case i had wanted. She was very knowledgeable, helpful, had great customer service skills and was a delight to work with. I am a big fan now of Sports Memorabilia.com thanks to Andrea and her willingness to go the extra mile to assist me.
Jodi-Ann was extremely pleasant to talk to and was very helpful. I will continue to shop at sports memorabilia.
I ordered two cards sets from Sports Memorabilia; 2016-2017 Upper Deck O Pee Chee Platinum Hockey Factory Sealed 6 Pack Box and 2016-17 Upper Deck O Pee Chee Factory Sealed 14 Pack Box.
The order came ahead of the estimated delivery date/time and was exactly as I had expected.
Sports Memorabilia has provided me with excellent service in the past and has continued to provide outstanding service now.
I will continue to shop at Sports Memorabilia and will recommend them to friends looking for similar items.
Well done Sports Memorabilia!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members