SportsMemorabilia.com

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SportsMemorabilia.comReviews 651

3.9

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From the business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.


sportsmemorabilia.com
Founded in 1996
Miramar, FL, United States
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SportsMemorabilia.com Reviews Summary

SportsMemorabilia.com has a rating of 3.9 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

value
50
quality
44

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Florida
1 review
0 helpful votes
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Melissa Ospina was absolutely engaged in helping me on the phone today! I did not have my order number, her response NO PROBLEM, may I get your last name and first. Within seconds she confirmed my order and told me shipping status. It was coming Saturday. Problem is no one is at my office on Saturday. Her response. NO PROBLEM I will contact Federal Express and find out options. Within 5 minutes she called me back and informed me she had arranged for it to come on Tuesday! I only hope all of my employees respond to my customers the way Melissa, handled my issue today! Melissa, if you read this. And want to move to Tampa, you are hired! Great job.

Date of experience: August 11, 2017
California
1 review
0 helpful votes
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I purchased the same item twice frustrated on trying to authenticate my item, which is a surprise present for my husband. Connie went above and beyond with helping me and now I don't to go through the hassle of returning anything. She made my day and I will continue to purchase memorabilia from this site because of her.

Date of experience: August 11, 2017
Florida
1 review
0 helpful votes
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Donna O'Donnell was amazing - she provided me with excellent customer service! She was very attentive and helped resolve my issue in a timely fashion.

Date of experience: August 10, 2017
New York
1 review
2 helpful votes
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Needed an item to arrive in time for a birthday gift- spoke to Donna O'Donnell and she was absolutely AMAZING to work with! Called me back with updates and emailed me with tracking and guess what it got here in time and exactly when promised! Would for sure purchase from this company again! Wish all companies were this awesome! Thank you!

Date of experience: August 4, 2017
New Mexico
2 reviews
0 helpful votes
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Gratitude
August 4, 2017

Genevieve Busby helped me resolve a "wrong item shipment mistake" long after the return policy ended. She listened to the circumstances and was able to facilitate a wonderful resolution for all involved in a timely way. Feeling grateful for the wonderful customer service and the quality products offered by Sportsmemorabilia.
-=Terry=-

Date of experience: August 3, 2017
Pennsylvania
1 review
1 helpful vote
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Very Helpful
August 3, 2017

Lauren did a great job of addressing my question and solving my problem quickly with very little effort on my part. Thanks Lauren!

Date of experience: August 3, 2017
New Jersey
1 review
0 helpful votes
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Jodi Laureano was magnificent - the site is actually one of the worst I use to purchase Sports Memorabilia from, but she was patient and knowledgeable and supported me through a couple of orders, redeeming some points and re-setting the account password. Without her I would have probably gone elsewhere.

Date of experience: August 3, 2017
Massachusetts
1 review
1 helpful vote
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Donna O'Donnell helped me fix my problem with my order wuickky and answered all of my questions! She responded right away, she was wonderful!

Date of experience: August 1, 2017
Ohio
1 review
0 helpful votes
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Lauren Alfonzo
August 1, 2017

What an amazing individual! One of the best people I have ever dealt with ANYWHERE! She is very helpful no matter what the situation.
Thanks Lauren

Date of experience: July 31, 2017
Indiana
1 review
0 helpful votes
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Great service
July 25, 2017

Andrea Mendoza went above and beyond with personalized customer service. I will use this company again.

Date of experience: July 24, 2017
New York
1 review
1 helpful vote
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Wonderful Service
July 21, 2017

I emailed Andrea Mendoza about my order. She replied quickly and went out of her way to resolve my issue. Thank you!

Date of experience: July 20, 2017
New York
1 review
0 helpful votes
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Genevieve Busby
July 20, 2017

She was great- she made things nice and simple and not complicated. My item was damaged and I was calling to see what I could do. I was a little stressed but after I hung up the phone with Genevieve, I knew I was in good hands!

Date of experience: July 19, 2017
Michigan
1 review
0 helpful votes
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Great Follow Up
July 19, 2017

Connie Hubbard provided excellent, efficient and friendly customer service, quickly addressing the replacement of an item damaged in delivery and followed up in an exceptional manner/

Date of experience: July 18, 2017
Minnesota
1 review
0 helpful votes
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Saved the Day!
July 19, 2017

I want to give a shout out to Donna O'Donnell, who saved the day for me because of her superior customer service! THANKS!

Date of experience: July 18, 2017
Vermont
1 review
1 helpful vote
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One order, two boxes. One came the other didn't. Called Sportmemorabilia, they told me to call Fed Ex. Fed Ex told me to call the vendor. Starting to worry I was getting the run around. Called back and spoke with Geneviève Busby! Problem resolved? Second package on its way. Thank you Geneviève Busby!

Date of experience: June 28, 2017
Mexico
1 review
0 helpful votes
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I accidentaly duplicated my order and they we're so fast to respond! They told me i was gonna get my money back for the duplicated order and i did! Super fast!

Thank you so much! 5 star service

Date of experience: June 27, 2017
Mexico
1 review
0 helpful votes
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A very good experience. True pro and a pleasure.
Highest rating. She resolved a difficult issue promptly and most efficiently and I am truly grateful.

Date of experience: June 27, 2017
Ireland
1 review
0 helpful votes
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Amazing Customer Service. Andrea Mendoza was extremely helpful and responded quickly and really informatively.

Date of experience: June 23, 2017
South Carolina
1 review
1 helpful vote
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Always top notch customer service. When i have an issue with the website it gets fixed asap Andrea Mendoza does wonders

Date of experience: June 22, 2017
Illinois
1 review
0 helpful votes
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Good job
June 22, 2017

Donna and Genevieve both gave me excellent service and the results were very prompt. I will continue to shop with Sportsmemorabilia.

Date of experience: June 22, 2017