SportsMemorabilia.com

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SportsMemorabilia.comReviews 651

3.9

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From the business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.


sportsmemorabilia.com
Founded in 1996
Miramar, FL, United States
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SportsMemorabilia.com Reviews Summary

SportsMemorabilia.com has a rating of 3.9 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

value
50
quality
44

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New York
1 review
0 helpful votes
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Donna O'Donnell was the best --helping me with my order
She was kind--quick and sweet
If I was her boss i would give her a raise or promotion
Thank you Donna
Patte

Date of experience: September 15, 2017
Indiana
1 review
0 helpful votes
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I received a call from Preston Graham that a product I ordered for my son's birthday was delayed due to Hurricane Irma and wouldn't arrive in time for the party. He was very apologetic and said he could connect me to customer service to see what could be done. I was connected to Andrea Mendoza who took the time to contact the warehouse and arrange to have the order rushed through processing and shipped that day to arrive the next day even though they were way behind due to the storm. I truly appreciate both of them for helping to make my son's birthday a special one! Thank you!

Date of experience: September 14, 2017
Missouri
1 review
0 helpful votes
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We had an order that was supposed to be shipped Friday with two day Fed Ex. We had not received it yesterday. This morning they told me they shut down Friday due to the hurricane and didn't open until yesterday, and it was shipped yesterday, so we will receive it tomorrow on our son's 50th birthday. Amazing service!

Date of experience: September 14, 2017
Arizona
1 review
0 helpful votes
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Had a few issues with confirmation of my international order and, due to Labor Day weekend, had major problems contacting anyone to resolve it. Thankfully, Ingrid Padron was the only person to respond over the weekend and did a fantastic job resolving my queries. Thanks Ingrid - you're a real star!

Date of experience: September 6, 2017
Missouri
1 review
0 helpful votes
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Expedited Delivery
September 6, 2017

I placed an order online about 10 days and hadn't heard anything on delivery nor received any tracking information. I went back to the website and decided to Live Chat. Andrea Mendoza, the Customer Service representative was able to check on my order within minutes and gave me the expected ship date. She went above and beyond, in my opinion, as she asked me if there was a date I needed the item. I gave her the date and with the expected ship date it should have been delivered in time; however, she took it upon herself to contact the shipping department and got my ship date moved up so that there was no question it would arrive in time. This made me very happy as this is a gift.

Date of experience: September 5, 2017
Florida
1 review
0 helpful votes
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Connie Hubbard was awesome! She personally went out of her way to provide truly outstanding service. Thank you Connie!

Date of experience: September 5, 2017
Canada
1 review
0 helpful votes
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All I can say is thank GOD for Connie Hubbard. You were so courteous and helpful with my order. This planet needs more people like you. And for that reason alone, I will remain loyal to Sportsmemorabilia.com. Thanks again Connie!

Date of experience: September 1, 2017
New Jersey
1 review
1 helpful vote
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Andrea Mendoza
September 2, 2017

Andrea assisted me with a delivery error and it was seamless! Excellent customer service! Thank you!

Date of experience: September 1, 2017
Iowa
1 review
0 helpful votes
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Really helped me out when I made a mistake on my order. I will continue to shop here. Great customer service. Good communication.

Date of experience: August 30, 2017
Georgia
2 reviews
0 helpful votes
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I have been in contact with Melissa and Andrea trying to find out the situation of the return of the magazine with a ink line on it. They absolutely Rock! Great customer service. They actually care about they customers. They took care of the matter perfectly. Will definitely return.
Margaret Goralski

Date of experience: August 30, 2017
GB
1 review
1 helpful vote
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Wanted some items for a party I'm throwing for the Mayweather v McGregor fight and an issue with finding the stock. Donna O'Donnell the customer service agent I spoke to quickly made contact with the warehouse and had my items shipped all together. Everything arrived yesterday in perfect condition and just in time for saturdays big event. Thank you Donna

Date of experience: August 25, 2017
New York
1 review
0 helpful votes
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INCREDIBLE
August 26, 2017

Andrea Mendoza, was incredible she helped me from the begining to the end. I must of emailed her a 1,000 times and she responded back to me and quickley. She took care of my problem quick and fast... never had anybody like her... Shes great

Mike

Date of experience: August 25, 2017
California
1 review
1 helpful vote
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Great customer service
August 25, 2017

Genevieve Busby provided me with excellent customer service! Very friendly, understanding, and helpful

Date of experience: August 24, 2017
Georgia
1 review
0 helpful votes
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Great Service
August 24, 2017

After getting my signed photos I discovered that they offered all three already framed as a tripic. I couldn't frame the three loose ones as nice for the price. Had no problem returning the photos and the framed version was on my doorstep in 3 days. The customer service lady was very nice and accommodating and keep me informed all the way thru the return process and my refund was issued, all in about 6 days. They have a great selection i. E 14 pages of Georgia Bulldog stuff and 99 pages of Pittsburgh Steeler stuff for example. Highly recommend them

Date of experience: August 24, 2017
Louisiana
1 review
1 helpful vote
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I greatly appreciate the friendly, courteous and professional assistance I received from Genevieve Busby today!

Date of experience: August 23, 2017
New York
1 review
0 helpful votes
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I wanted to give a BIG thank you to Donna O'Donnell for being amazing with my purchase and with the tracking. I don't think I've been helped before with this great customer service... I for sure will be buying more in the future... Thanks Donna for helping out with my two purchases...

Date of experience: August 22, 2017
New York
1 review
1 helpful vote
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Thank You
August 18, 2017

I had the opportunity to work with Lauren Alfonzo after I received my order that wasn't quite right. She did everything in her power to fix the order as well as keep me up to date of all new developments with the order until the time it was shipped out. I truely appreciate everything she has done and look forward to working with her on my future orders. Thank you Lauren!

Date of experience: August 17, 2017
Illinois
1 review
0 helpful votes
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Customer service issue
August 17, 2017

Ingrid Padron was very helpful in trying to rectify the problem I was having. She was excellent in providing me with many options to help with my situation.

Date of experience: August 16, 2017
Florida
1 review
1 helpful vote
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Donna was outstanding!
August 14, 2017

I had an issue with combining 2 accounts and Donna was able to get this accomplished in a matter of less than 24 hours. Great attitude, efficient and a true professional. Thank you.

Date of experience: August 14, 2017
North Carolina
1 review
1 helpful vote
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Saved the day
August 14, 2017

We had ordered an autographed baseball cap and display case to be delivered within 5 days for our grandson's birthday and bar mitzvah. Three days before the event, the case arrived, cracked. Donna O'Donnell said she would try to rush it. She did. It arrived two days before the event. Service could not have been better! John Schwab

Date of experience: August 13, 2017