On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The pineapple flavor was okay but I didn't notice results.
Because of the cost of this product I would not have bought it outright. Fortunately they have the try before you buy program!
I researched about 3 months and then went for it.
It worked instantly. I was shocked. It continues to strengthen my hair, heal the split ends, calm the fuzz and create curl detail. Plus softness!
I started using the mask as a leave in conditioner. It takes the tiniest little bit.
Over 50 curly hair is now bleachable
Results never get old ⚡️.
You just take a quick survey of your needs and they let you know what is best for you. Easy and fast.
We couldn’t agree more
The experience was easy and simple. Everything was great.
Great to hear
My hair is thinning and I tried the E 27 and my hair is growing. My nails is growing. It's a great product.
We’re so happy to hear that
So I wanted to try this out said to pay 5.99 try for 30 days then they will charge you well when I put my order in it took 107 dollars out I wrote them like write after I notices it they tell me there's nothing they can do well let's just say my bank is aware now and there putting a stop to it cause they even said it didn't look right so don't buy from this place you will be charged the full price in stead of 5.99
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Love my Mango Collagen! Never looked better! Can't wait to try new products!
The love is mutual
Super easy to purchase. It was a no hassle buying experience -I did not feel too pressured by tempting add ons. I'm hoping to achieve some results while praying to the universe that I'll achieve some semblance of glowingly gorgeous skin such as the models have, within a year (at 68, I'm patient)
Cannot wait for you to see the results
There are too many spammy offers to click through before getting to the order confirmation page. It is annoying and ingenuine.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
So far so good. I'd love to be chosen for collaboration
Hi Jessica! Thank you so much for your feedback! Please email [email protected] to get in touch with someone from our team.
Regardless if the product works it's a $50 product that takes more money quicker than you see results.
You can get $25 hair regrowth kits at box chain stores that have 3x the product for half the price.
Don't be fooled by social media that target you.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I recently made an order for an overnight lip mask and I am so excited to try it! I have heard great things about spoild child and they have excellent reviews! I am getting a free gift and a tinted lip balm with my purchase! :)
You’re going to love it! ✨
Do not buy, I returned in plenty of time for free trail and they just charged me full price on my credit card today!
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
It said free shipping and I got charged shipping. Also it wouldn't let me check out/ purchase unless I subscribed to auto refills. I hope this product works when I receive it!
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
This stuff is amazing! My hair was fried a couple years ago. It's been difficult growing it back out since due to continued breakage. After 1 use of this on a Saturday and returning to work on a Monday, my coworkers raved about how good my hair looked and said it looked like I just had a Brazilian blow out. My hair also feels so soft and I have body now. It was lifeless before. Give this a try especially if you bleach your hair.(it needs this) I promise, you'll love it as much as I do.
The love is mutual
I placed my first order for skin care products, and I am so excited to get them. It was easy to do so, easy to navigate. Thank you!
Can’t wait for you to try!
Everything went well. I'm concerned that there is no contact number for customer service.
Hi Janice - we only offer email support, but we understand how important it is to get questions answered quickly. Please feel free to send us your concern here and we’ll make sure you’re taken care of.
I took the test about 10 times lol I had to start over finally I got it and can't wait to try it I'm a women that knows 30 days isn't enough time to show so I will do it for 90 to see and if I see I will continue.
You’ll be obsessed
I got my mask and spray only three weeks ago. My hair is long and I'm experiencing hair loss and thinning. After I used SpoiledChild, my hair has become fuller, softer and so much more healthy! For being 72, I am really happy I found this product.
LOVE to hear it!
I do love the collagen, BUT when I needed to change my frequency of auto shipments there it gets ugly. I asked for it to go to every 6 weeks and it kept coming at 4 weeks. So then I asked for my money to be refunded and them to not ship it, they said they couldn't refund or stop the shipment, even though this was within 1 hour of the notice of them billing me. I've emailed back and forth with a rep for 2 days and all they say is click here and you can change your frequency. Then you click it and it says, we will send you an email to further your login, and I never get the email. It's a joke. I emailed back and explained this twice. I'm still trying to get my account shut down. It's a shame too, because I liked the product.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Catenia - so sorry to hear you didn’t absolutely love our products. Depending on the product you had in your order, results can take time! We create products that are meant to be consistently used daily to help you look and feel your best. All of our products are designed to simply fit into your morning and night routine to keep you always feeling spoiled.
Please don’t hesitate to reach out to our customer support at [email protected] if you have any other questions or concerns!