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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Using the app is okay the final outcome will be how long it takes for me to get my product then I can make my final judgment
My experience went well. I answered the questions and then I was given a product that would work for me. When it came to making a payment, that's when I got confused. Offers to add other items started popping up! How am I supposed to know which ones are right for me?! Anyways, just got skip and paid for what I ordered no add ons. It would be nice to get free samples after a purchase on the items offered to add to order.
Hi Edy! Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to our product and marketing team
Being matched with the correct product was so helpful when figuring out what I am looking for. The ordering process was quick and easy and signing up for the autoship, super easy. 8 am really looking forward to receiving the products and getting on the path to healthier hair.
Can’t wait for you to try our products
Just ordered it and I thought the shipment got lost but contacted the customer service and they were super fast attentive to my issue and efficient can't wait to see the results!
So happy we were able to make the situation right! You’ll be obsessed with the results
Feel great, can see a difference in my skin especially my face.
LOVE to hear it!
Asked multiple questions and hopefully will target my hair issues.
SpoiledBrain will choose only the best for you!
I started the day after I got home from an 8 day cruise. That day I was able to fast until dinner with no cravings or hunger pains. And after having a daily nap every day on the ship, I wasn't even missing my nap! The mango flavor is great and I look forward to seeing what it does for my skin, hair, and nails!
Cannot wait for you to see the results
I found an ad that said to try before buying what caught my attention, I followed the process and in the end if they charged me for the product that I just wanted to try, I tried to communicate to customer service but it doesn't work, I feel scammed and I don't know if they put me on a subscription
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
The process is something I don't want to have to deal with each time I decide to order a product. I would prefer to just see a list of all your products then chose what to buy
Hi Dine - Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to the relevant team
I love this store front! Everything was super easy to find and I got exactly what I need. So many options to choose from. And the products are super cute!
LOVE to hear it!
It was really a very positive experience, the site is quick to navigate, you quickly find what you want and among so many wonderful products I was stunned to see so much quality in things that are necessary to look healthy and beautiful. Thank you for the opportunity, you know that you have a loyal follower for future studies.
Thanks so much for the love! This made our day.
All information read was really informative and to the point can't wait to see my results
You’ll be obsessed with the results
The website is very easy to navigate and I like how they have many offers for subscriptions. The subscription plans are laid out simply to understand and I like how it's easy to select or skip.
That's what we love to hear!
The experience was good, however after checking out, all the things they were trying to make me purchase was a turnoff.
Hi Elsie - thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to our marketing team.
I had a question and received quick, clear response. I think your products seem cool but the pricing is out of my budget, otherwise i would try them all and subscribe.
Hi Janna- As a recently launched brand, we really value the feedback of our customers and will use it to improve moving forward. The price of our products reflects the high-quality ingredients and packaging (which is sustainable too!) Please don’t hesitate to reach out to our customer support at [email protected] if you have any other questions or concerns!
I did not want the add-on that I was charged for. I have asked for a refund
Hi Mahlon - So sorry for any inconvenience this has caused. Please email [email protected] and our customer support team will be happy to sort this out for you!
This is gonna be my first time drinking SpoiledChild! And I have too much expectations! I can't wait to drink my Collagen! I'm gonna be so happy with my new hair and skin! I hope so!
Cannot wait for you to see results
Stress free, Q/A easy to follow. I felt like the focus is on my needs and not the entire universe.
Great to hear
Everything was simple and easy from start to finish.
We’re so happy to hear that
Everything was so easy to get through the results came fast, and the order went through effortlessly
Great to hear
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Debra - shipping usually takes up to 3 -7 business days. Can’t wait for you to try our product