SpoiledChildReviews 1,071

I got charged $5 shipping then $45 for what I paid for the product and on their website it says the money will return in 1-4 business days. I took this to customer service and they said they can't give me a refund? Then hit me with the pre-authorization rule they have and honestly I'm tired of going back and forth with customer service via email. Plus, they don't have a number you can call so it's only through email and this can take days to be figured out (or more). It's been my 5th business day and I still don't see a refund and I still don't have the issue resolved. Horrible marketing and really upset because I'm trying to save money. I'm starting to think this is fraud.

I've been using this product for only a couple of days. Is it normal for my skin to burn and I have blotches around my belly button and back. Also I feel very jittery

I ordered and I didn't receive it! I try the product for free but they still charge me for the full bottle! Costumer service is great but the service is very bad! They sent me a second bottle for free because I don't receive my first order but when I track the numbers that they gave me doesn't exist! Like my first order I can't track my package because the numbers cannot found! I don't know if I will receive my order!

I was charged $52 when I was told that I was ordering FREE gummies with $5 shipping. Their communication is awful and there is no way for the me cancel my order. Never again

I bought the apple cider, gummy's, hair serum, and liquid collagen. The order came fine, no issues. Now that I want to re-order I can't get anyone to help me. They have no phone number for customer service, you can only email Which I have been doing for days now. And all I do is go back-and-forth with this company and cannot make any headway. I want the apple cider gummy's It should be on AutoShip for $39.20 but I can't get it to be part of my AutoShip order. They're telling me that the hair serum you can't do on AutoShip, but if you look on their website right underneath it, it says AutoShip. Also there website says authorships are $39.20 but then your cart says $44.10! I can't seem to get a straight answer via MANY emails with this company. I like the products but I feel like their customer service is lacking to the point where I'm frustrated and I am giving up on buying their products!

I was intrigued to try this product as they advertise you can try it free by just paying $5 for shipping. With the option to return after 21 days. Well, immediately after my order was placed they took another $116 out of my account on top of the other $5. I reached out to customer service and they assured me that this is a pre authorization and will be released after 4 days. It is now day 5 and the funds have been physically taken out of my account meanwhile I still haven't even received a product. Customer service assured me there is nothing they can do. It seems like they have this issue a lot and maybe shouldn't advertise a free trial that is in fact not free. So turned off by this product and company now I'm not even wanting to try it. Will be immediately returning as it seems they just scam people.

Never buy this garbage! You will destroy your stomach for 1,2,3! Don't think if you marked for NO REFILL
It will work. This company will charge your money any way! BEWARE!

I am new to this brand. But I have already encountered their bad, corrupt behavior. I made sure that I selected "no" for refills. And they sent me an email confirming my refill subscription. I did a friend poll regarding this company and found that they are notorious for placing refills, unauthorized, onto your cards used to make purchases. Bad, bad, bad business.

I've being trying to cancel my subscription since I got my first order no one responded and they are still charging me this is the worst company I've ever dealt with and they don't even have a phone number to call. It's like they want it to be hard so they can continue to take your money. I will not recommend or ever use this product! They should even get a 1 start rating

I ordered a second bottle of collagen and paid for it because I wanted to try the pineapple. Never received it. When I contacted them they refused to send it. That was back in July 2023. They keep asking me to update my payment info. I won't until I get what I paid for. Now they are saying it's past the 60 day return. I just want what I paid for.

I never thought this was a fraud but it they took my money and never sent any products. Very dissatisfied do not buy from them

I have been a SC user for over 1.5 years the mango is good but the pineapple much better flavor. The product works wonders for your hair, skin, nails and weight loss. There are pros and cons to anything those are the pros. The cons the free or trial products you get charged a fee which your not privy to during the time of purchasing, the cost is extremely high, several charges on your cc over time and no product to show for it this has only happened about 4x.
Overall product is good but definitely need to work on their accountability.

I feel like the products are great and the customer service is also great I would re order in the future

I've used Spoiled Child for a few months now for their collagen so I have a pre-existing account. A few days ago, I was clicking through a personalized email offer when items I had browsed (including duplicate items) were SECRETLY ADDED TO A CART – WITHOUT NOTIFICATION – AND CHARGED TO MY CREDIT CARD TODAY FOR OVER $250 CAD, a full five days later. My browser history shows that there was zero activity on their website from the 12th of January until today, when I received the credit card charge notification and frantically tried to cancel the order. There was also absolutely no method of cancelling the order or contacting them apart from their email form. If you examine at the URL I visited five days earlier, there was an "upsellpage" tag in it (spoiledchild.com/my-account/upsellpage?id=...). Clearly this is some sort of scam they're trying to run on existing customers.
In a rage, I decided to cancel my auto-renewal and I was forced to click through 4 or 5 pages before I was finally able to cancel – each page had a "continue cancelling" option at the bottom in deceptively small font.

Based on the reviews here, this is standard practice on their part. I can't believe companies like this are allowed to stay in business.

Don't TRUST THESE PEOPLE! If they are not professional enough to uphold their own advertisement, "try before you buy"! I do not want this order. When I tried to place the order I got all the way to the end and NEVER completed the order. Because I saw they were asking for all of the money up front! So why have you taken money after I cancelled? Then I tried to submit a note where you are supposed to contact customer support, and it kept saying there was a 200 word limit. Well, I only typed three short sentences. It still wouldn't let me submit my concern? BTW! You have NO CUSTOMER SERVICE NUMBER! This screams SCAM! Refund my money, I NEVER got a chance to complete the order. I NO LONGER DESIRE to try this product anymore! The way you are handling my bank account let's me know I don't want anything of yours in my head or on my skin. Contact me at *******403 to discuss this matter.

I canceled my subscription with them the same day I placed my order due to them over charging me. I got charged again today after receiving a confirmation email from them showing it was cancelled. I noticed in every complaint it's the same response we tried to reach you no response please contact us. This is a fraudulent company and they need to be stopped.

Spoiled child will not stop taking money out of my account. I changed cards several times but they still able to take money out the new card. Will have to close account to stop them.

I signed up for receiving the product automatically every month. Huge mistake! They charged me every month about 57 dollars but was not even receiving the product. When I claimed it they stated I would get a credit, never happened. These people are scammers they charge a you every month and don't ship the product. Don't sign up for the monthly, you will regret it. I know I did. I will never recommend a this company to anyone.

This company is a fraud. They will offer free trail product for you to only pay 5 and try for free, but will place a pre-authorization hold claiming it will drop off. They stole 239.00 dollars from me. On the charge it show a company named House My Med Products with a number *******826. When you call the number they claim to be a answering service for them and claimed my order had shipped when I had just ordered 5 minutes ago. Then offered 50% refund. When I sent email it keeps saying same excuse from Melissa. Please do not order anything from them. I don't want you to go through what I am going through. Unfortunately for me, it messed me up with my finances. I help my family and times are hard so loosing that much was hurtful. In reviewing other reviews, this is a scam that they have been doing on others and it needs to stop.