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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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The quiz was quick! I just wish they hadn't gotten me at the end after I already bought the liquid collagen with an accidental add on! Be careful checking out!
The order process was very easy and the site easy to navigate. However, I did int like the transaction/payment process. After selecting no to auto ship, you will be asked several times before completing the purchase. The specific part of doing a one time purchase, but before and after you pay, there are options you have to select to finish. Example, another product pops up with auto ship or skip, after completing payment. So if you don't select the right prompt, you will have signed up for that item to be on auto ship. I had to do this 4 times after completing the purchase. Overall it would have been 5 stars, if I didn't have to navigate through these numerous steps, at the end of the transaction.
Thank you for your feedback! We’re glad you found the site easy to navigate but apologize for the confusion during the checkout process. We’ll work on improving the payment and auto-ship prompts to make it more seamless. If you need any assistance, feel free to reach out. We appreciate your input!
You have processes two orders in error. I want only the pineapple order not the mango. Please cancel mango order.
We’re sorry for the mix-up! Please contact our support team at [email protected], and we’ll assist in canceling the mango order. Looking forward to resolving this for you!
Thank you for your order! We’re glad to hear that checkout was quick and easy. We hope you love the product and can’t wait to hear your feedback once you’ve tried it!
I clicked on order one bottle and now I have two orders one for $58 and one for 85. No I want to cancel. I just want one bottle of the collagen. Can someone reach out to me or look at my order and cancel one my credit card has been charged, but I am going to make sure it's taken off, if you guys don't do it do it. This is why I don't like ordering online.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I haven't received my products yet but am excited to try them
We're excited for you to try our products and hope you love them!
Well, to start, I don't like being forced to something I DID NOT ALLUDE TO. I couldn't get my trial. It just took me to purchase. Then when I tried to go for the hair serum to drink, it went to the face. I didn't want that. I also cannot get a sample or rather trial of the I34 TruFolix hair growth...just not fair. Also I could not attach my coupon, I have 2 to the I34 liquid.
I've had no experience yet as I have just ordered the collagen. I am hopeful that I will enjoy the product, but I will let you know if I don't.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
Easy web page. Hopefully delivery is quick I'm extremely excited to get started
Thank you for your feedback! We're thrilled to hear that you found our website easy to navigate, and we share your excitement for you to get started. We’re working hard to ensure quick delivery, and we hope you’ll love the products when they arrive!
I purchased the apple cider gummy's, the collagen and hair growth liquid. I made the purchase to receive TAPJOY rewards to be received usually within an hour after purchase. It said you must make a review to receive reward which I did right after my purchase which is funny since I don't even have the product yet to review. Here it is now about 18 hours and I still haven't received the reward. It doesn't really make me feel good knowing my purchase was for a subscription auto renewal. Most of the reviews either hadn't received it yet or just tried it saying it tasted good. I will post another review after I have used their products long enough to say if they work or not.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I really enjoyed the experience I had shopping with Spoiled Child. I enjoyed taking the quiz and finding the right products for my skin, hair, and nails. I can't wait to get the products and start this new experience!
Thank you for your kind words! We're so glad you enjoyed the quiz and found the perfect products for your skin, hair, and nails. We can’t wait for you to start your journey with us - hope you love your new products! 😊
I do not like that after you take quiz then decide try before you buy you are bombarded with questions to either subscribe or add other products. Someone not aware might click these things not wanting them. I also am being sent collagen that wasn't even recommended.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I had a great experience with SpoiledChild. The questionnaire was easy to use. The website was easy to navigate and informational.
Thank you for sharing your experience! We're so glad you found the questionnaire easy to use and the website informative. Your feedback means a lot to us, and we’re happy to hear you had a great experience. If you need anything else, feel free to reach out -we’re here to help!
I mistaken placed 2 orders and immediately tried to cancel one and I can't reach anyone at the company who will help me.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
Thought it would never end. Not even sure what I ordered. Too late now. I probably just got scammed 😕
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
As I was attempting to place an order, pop ups were coming through one after another with offers for add on products.
Be careful, if you accidentally click, you will be charged with a summary or a chance to review order.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
Hi there Spoil child, well I can say ordering was made very easy, and hope to give a great review on the product itself. Thank you Spoil Child
Thank you for your kind words! We're so glad you found the ordering process easy. We can’t wait for you to try the product and hope you love it! Let us know if you have any questions - we're here for you. 😊
I am very frustrated with spoiled child. My first order I approved 1 order for $95. When I looked at my credit card there were 5 more orders totally $200+. There is not a support number to call. I am just expected to wait for an email at there convenience to get this matter resolved. Very frustrating. Not sure this is the right company for me due to trust issues with their website and lack of support to correct their errors.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
Please cancel this subscription if i do not receive the diamonds/double diamonds as per Design home game app, the only reason why i signed up! Please send diamonds. If you cannot do this do not charge my card and cancel the subscription
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I love this product. The taste is amazing. I get the pineapple and I've had wonderful results so far. I just ordered my second bottle.
Thank you for your kind words! We're so glad you're loving the pineapple flavor and seeing great results. Enjoy your second bottle, and let us know if you ever need anything. Happy to have you as a valued customer!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re glad you found the quiz quick and helpful! 😊 We’re sorry to hear about the accidental add-on at checkout. If you need any assistance, our customer support team would be happy to help. Feel free to reach out, and we appreciate your feedback!