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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Waiting for my first order. The shopping experience was great and the checkout process smooth.
I feel like I was on it several times and the % off just changed. 10% off if you chose the subscription initially but 20% off if you chose no subscription and changed it to a subscription right before your final purchase - however you total price remained at full price. It was not smooth. I am looking forward to trying the products and am hoping for the wow!
Made my purchase today. Quick and easy.
I can't wait to see if it works for me.
Thank you for your purchase! We're glad to hear the process was quick and easy. We can’t wait for you to try it - hope you love it! Let us know how it goes!
Just finished my 1st bottle & skin is much brighter. My forehead seems smoother. At 53, I can use all the help I can get. Side note: taking this I haven't gotten a cold this season not sure if the vitamin C has helped keep the germs away!
Thank you for sharing your experience! We're so happy to hear that your skin is looking brighter and smoother. And that’s amazing about staying healthy this season - vitamin C can definitely be a great boost! We appreciate your support and can’t wait to hear more about your results as you continue your journey!
I ordered my product on January 5 and still have not received it. But then you tried to charge me and ship an auto refill product. How can you send a refill and I haven't received the original bottle. Very disappointing
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I have not received the product yet but am describing my experience with the order process only, per company request. Process is extremely simple and the website is very easy to navigate.
Thank you for sharing your experience with the ordering process! We're glad to hear you found it simple and easy to navigate. We hope you love your product once it arrives - let us know what you think!
Bait and switch pricing and spam order tactics have me questioning the integrity of the product.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I am not a fan of immediately answering questions about myself. I would rather be able to browse shop and products. Also while completing my purchase being asked 4 different times to buy more products is highly annoying as well.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
So I was looking and reading about the product but it only gave me mango as the option ( I love pineapple) which is the other flavor option. So I ordered the mango. Once I ordered/paid it sent me to another site giving me another bundle option and THEN it gave pineapple as a choice. I didn't want to buy 3 since I haven't tried it yet. I'm really excited to try it. I have lost 46 lbs so far and on a good excessive/ diet routine but I have reached a plateau... So I hope this helps.
Thank you so much for your order and for sharing your experience! We appreciate your feedback on the flavor options and will look into making the process smoother. Congrats on your amazing 46 lb weight loss - that’s incredible! 🎉 We hope you enjoy the mango flavor, and if you ever decide to try pineapple, we’d love to hear what you think. Keep up the great work on your health journey!
Excellent, hope it will gonna work. It will help me to make slim and very effective.
Thank you for your order! We're excited for you to try it and hope you see great results. Wishing you success on your journey—let us know how it goes! 😊✨
I am working with PayPal and my bank to get reimbursed for all charges.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
I can't say much about the product because I haven't received it yet but I am hopeful. However. When ordering, it said if I signed up for the subscription, shipping was free and you got a discount. There was no discount and I was charged shipping. They need to figure that out.
Thank you for your feedback! We understand your concern, and we appreciate you bringing this to our attention. Please note that the discount will apply to your future subscription orders moving forward. If you have any further questions or need assistance, feel free to reach out - we're happy to help!
My 1st order giving it a try, hoping i like it will order more later,this is my 1st order thank u
Thank you for giving us a try! We hope you love it and see great results. If you ever have any questions, we're here to help. Looking forward to your feedback! 😊
Thank you for your feedback! We're so glad to hear that you found the website easy to navigate and the ordering process simple. We appreciate your support and hope you love your purchase! 😊
HORRIFIC. Navigating your website is impossible. I thought I was getting a TRY FOR FREE for a shipping fee of $5.45 and now you're charging me full price and Im signed up for a monthly bottle and I don't even know if I like it or not. You need to be ore honest. I get your online offers 15x a day - every other offer I receive is from you and now I've been deceived by your poorly designed or rather brilliant website that tricks people into believing one offer and receiving another. Shame on you.
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
Ha sido muy buena los he visto en tv los y espero cubrir mis expectativas con el producto
We're so glad to hear that! Seeing us on TV and giving our product a try means a lot. We hope it meets your expectations and brings great results! Let us know how it goes - we’d love to hear your experience. 😊
Thought I would give it a try. We'll see how it works.
Thank you for giving it a try! We hope you love it and see great results. Let us know how it goes - we’d love to hear about your experience! 😊
Was easy to order. Can't wait to try it. I've seen it almost daily. Really need something to help me out on my health journey.
Thank you for your order! We're so excited for you to try it. It’s great to hear that you’ve been following along, and we hope this product helps support your health journey. Let us know how it goes - we’re here for you! 😊✨
Excited to try this product. Liquid collagen is definitely superior
We love your excitement! 🎉✨ Liquid collagen is definitely a game-changer, and we can’t wait for you to experience the benefits. Let us know how you like it! 😊💖
Answer: It doesn't! They charge you the full price before trial starts.


Thank you for your order! We're so glad to hear you had a great shopping experience. We hope you love your purchase - let us know what you think once you try it!