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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I like the product and hope to keep ordering it. But PLEASE, stop bombing me with hard sell on checkout and threatening with account suspension. I will not FOMO into buying, and will order exactly when I need it. What the heck...
Nice naming though, give your copywriter a rise.
I have already sent you a response indicating the problem with the website and the lack of specific response when I emailed you
Wanted to try the product before committing, had issues with the website not being clear however emails were well received and a solution was found. I really like the liquid collagen Mango flavor find it works quite well to reduce bloat and promote overall health. I just started using the A22 and have not seen results yet but willing to give it the 30 days to see if there is a change. Overall products smell nice and seem to work well. Still think that the price point is a bit high on most things.
We’re so happy to hear the Mango liquid collagen is working well for you! It’s also great to know our team could help clarify things via email when you need it. We’re excited for you to continue with the A22—consistency is key, and we can’t wait for you to see the full results over time. Thanks for being part of our community!
I like the design of the website. Everything is very detailed, the ingredients that a product has, a brief description about what does it do, then how to use it, the ingredientes and if you scroll down more you can see the reviews from other people. Which is very helpful if you're unsure to buy something. Overall I like navigating throughout the website it looks very appealing for me.
Welcome to the Spoiledchild family! We’re thrilled to hear you enjoyed navigating our website and found the detailed ingredient guides and community reviews helpful for your first purchase. We’re so happy to have you on this journey with us! 💛
Read BETWEEN THE LINES as I did not know I was signing up for automatic renewal when I used the 30% off first order coupon
I contacted Customer Service to see about getting a replacement shot glass for collagen as I had broken mine. I received a response super quick - they sent me another one free of charge! Thank you!
That’s what we’re here for! We’re so glad you reached out so we could send that replacement your way. Thank you for being part of our community! 💚
This far, my experience with spoiled child has been professional. I am looking forward to receiving the collagen to use it and find out the outcome for myself. I am excited! The proof is in the pudding.
Thank you for your review! We’re thrilled to hear about your positive experience so far and share your excitement. Can’t wait for you to try the E27 collagen. We hope it delivers great results!
Estoy encantada con este producto y poder hacer un cambio radical.en mi.
Estoy muy ilusionada de ver los resultados finales.
We love seeing your excitement and the positive changes you’re experiencing. Thank you for sharing your journey — we’re thrilled to be part of it and can’t wait to see what’s ahead!
I have been taking the collagen for awhile but want to now try a different flavor.
I do feel better when I am following through my wellness with their products.
Thank you for continuing to trust our products and for allowing us to be part of your wellness journey! We’re so glad you’re enjoying our collagen, and it’s also available in pineapple and mango flavors if you’d like to explore something new.
I was reading up on the products so that I could take advantage of my discount from my survey ( this would lead to more money spent in the long run for Spoiled Child), when all of a sudden the screen changes and then reads that my time is up. I'm not even sure if I'm going to receive the items that I paid for. I checked my bank account and I noticed that I've been charged for my purchase though, but I am very upset that I don't get the other items to try before I buy at the discount.
I'm 50 years old women experiencing menopause symptoms stress, hair loss, mood changes, flat skin; so i decided to try Spoiled Child. I'm almost done with my trial bottle and I'm in love so far. My skin feels incredible and my hair and nails are improving as well. I just put my next order along with a N29 Daily Stress Relief Magnesium. 100% recommended.
Thank you for being part of our Capsule community! We’re thrilled to hear how much you’re loving your E27 Extra Strength Collagen and that you’re already noticing improvements in your skin, hair, and nails. We’re excited you’ve added N29 Daily Stress Relief Magnesium to your routine — we can’t wait for you to experience the benefits!
I was amazed at the products and the service I received.
Thank you so much! We’re thrilled to hear you’re amazed by both our products and the service. Your kind words mean a lot to us, and we can’t wait to continue supporting you!
My order came quicker than expected and i was so excited to try. The taste is very unique my itself but mix with citrus it is delicious. I ordered the mango and this is just week one so we will see how it goes
Thank you for sharing! We’re so glad your order arrived quickly and that you’re enjoying the taste. We’re excited for you to see the results as you continue your E27 Mango journey!
I was looking forward to starting my regiment for my thinning hair to receive the product and it is unusable as I believe it is missing the tube inside that allows the product to be dipensed.
Great taste, has all the ingredients you look for in a collagen supplement. The only thing is it only has 5gs of collagen per serving. Most collagen supplements have much more. But this is a great product that you actually able to consistently take everyday.
We’re so happy to hear you’re enjoying the taste and finding it easy to take consistently every day. That means a lot to us! Our formula is thoughtfully crafted to balance high-quality collagen with other supportive ingredients to help support overall skin health and wellness. We truly appreciate you taking the time to share your feedback with our community. 💛
Have only been on it for 2 1/2 weeks, I feel more energetic. I'm crossing my fingers for this to help with my dry skin. 🤞
I did order the liquid collagen. And was going through the steps to check out. A lot of skip sections to get to the check out. Hit a button for to learn about a 20% off, not realizing it was for a specific product and the product was automatically added with no way of removing the add on product. On top of that a product I'm not interested in.
I've been a customer for a while and I have never had any issues with spoiled child. I always feel revitalized when I'm taking it. I hate pills that why I chose to order from spoiled child. Love the flavors and it tasted good with juice or mixed in my water.
We love hearing this! Thank you for being a loyal customer and for sharing how much you enjoy your Spoiledchild products. We’re so glad you’re part of our Capsule community💛
I was charge twice for two items that I didn't order! I matter complaining I got an email saying to keep the product and I would be refunded. Well I received one of the products BUT I never received the other one which is fine HOWEVER I still got charged for BOTH ITEMS!
Es primera vez que hago una orden de un producto sin pagar el costo total para ser probado y ver la efectividad del mismo, voy a probarlo cuando me llegue para poder ver la veracidad de la oferta y posteriormente hacer mis compras futuras de los productos que ofrecen, gracias
Thank you for giving us a try! We’re excited for you to experience our product and see the results for yourself. We hope you love it as much as we do 💚
Answer: It doesn't! They charge you the full price before trial starts.


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