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SpeertReviews 703

4.4

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From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.


speert.com
Founded in 2007
Deerfield Beach, FL, United States
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Speert Reviews Summary

The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.

This summary is generated by AI, based on text from customer reviews

service
58
quality
653
This company responds to reviews on average within 10 days

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2,706 reviews

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Washington
1 review
0 helpful votes
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Ordering is always a breeze, picking the best readers is always an adventure, so many choices.

Date of experience: October 24, 2021
California
2 reviews
0 helpful votes
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Very easy… very satisfied to navigate thru their web sight to find what I needed.

Date of experience: October 23, 2021
Washington
1 review
0 helpful votes
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Easy
October 22, 2021

Easy. Good selection. Exactly what I'm looking for.

Date of experience: October 22, 2021
Virginia
1 review
0 helpful votes
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Just an email as to when I could expect them would be nice.

Date of experience: October 16, 2021
Washington
2 reviews
0 helpful votes
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I've purchased glasses from you before but you didn't recognize my name.

Speert attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2021
New Jersey
2 reviews
0 helpful votes
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The glasses fit perfectly
October 12, 2021

The glasses fit perfectly. Well made, not flimsy. Very happy with this purchase.

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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Spreet's website provides little or no information about their products (I was looking at combs and brushes). If you want any product descriptions or speifications you need to go to Amazon.com and look up Spreet products.

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Easy to find in your site and easy to complete the sale. Would prefer to be able to get shipment info without establishing a log-in.

Date of experience: October 10, 2021
California
2 reviews
0 helpful votes
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Have been a Speer customer for years
October 9, 2021

Have been a Speer customer for years. Never disappointed.

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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This rating/comment is ruining otherwise easy process.

Date of experience: October 8, 2021
North Dakota
1 review
0 helpful votes
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There was very good service from the company, and I would recommend them. I will use them again if needed.

Date of experience: October 5, 2021
Nevada
1 review
1 helpful vote
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Don't trust the measurements given
November 4, 2021

Don't trust the measurements given. Product was not what it said it was.

Speert attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
New York
1 review
0 helpful votes
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Plenty of choices, good quality products
September 27, 2021

Plenty of choices, good quality products.
Received my order promptly.

Date of experience: September 27, 2021
Massachusetts
1 review
0 helpful votes
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Had what I wanted at good price!
September 27, 2021

Had what I wanted at good price! Saw at the opticians and really liked them, then found them for much less here.

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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I received a refund for the Sunglasses so just assuming you don't carry that style anymore. The readers that I did receive worked out great. Will be back for more.

Date of experience: September 27, 2021
New Jersey
1 review
0 helpful votes
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Smooth ordering, delivery slow, nice product, fits well

Date of experience: September 27, 2021
Washington
1 review
1 helpful vote
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I've ordered these glasses many time from Speert over the years. I have no idea the reasons why, but the buying experience this time was appallingly bad. Website inventory was inaccurate. I would have a conversation or email exchange with someone, confirm availability, only to receive a follow on communication saying the information was no longer accurate. But for my affection for Porsche readers, I would never buy from Speert again based on this experience

Speert attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Washington
1 review
0 helpful votes
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Very fast shipping!
September 19, 2021

Very fast shipping! Pleased with selection of the reader sun glasses, will order from here in the near future. Thank You

Date of experience: September 19, 2021
Illinois
1 review
0 helpful votes
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Effortless experience with this site and with delivery

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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Awesome really appreciate the follow up and glasses

Date of experience: September 15, 2021