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Southern Guarantee Moving and Storage Reviews Summary
The overall reputation of Southern Guarantee Moving and Storage is significantly tarnished by numerous customer complaints, primarily centered around service delays, unfulfilled commitments, and unexpected price increases. Many customers express frustration over the company's brokerage model, which often leads to subcontracted services that fail to meet expectations, resulting in damaged or lost items. While a few reviews highlight positive experiences with the moving crew's professionalism and care, these are overshadowed by a pervasive sentiment of distrust and dissatisfaction regarding customer support and transparency. This suggests a critical need for the company to enhance its service reliability and communication practices.
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I used their service to move and store my things for two weeks. They were on time and worked hard. We are very happy with their moving crew. Thanks!
We hired Southern Guarantee to take care of our move to Charlotte. They really did a great job of packing things nicely and getting us there on time. I do recommend them
We are very happy with the service that we receved from Southern Guarantee Moving. Professional and punctual, and very much on the ball.
This company has been wonderful for our family. They got us moved across the state. Things were chaotic for us but this team was so organized and put together for us. The help was incredible. I'm so glad we scheduled to work with them.
We needed to move and to have a bit of storage too. The work changes meant life changes which led us to here. They taught us some organization things I hadn't thought of. I'm glad we were able to work with this group to get moved to storage and then to our home.
This company was easy to work with, professional and found a company to move me with ease. I was moving in the same state and it was completed in a timely manner. Would use them again and again.
In the past, I have had movers rush and ultimately end up scratching pieces and not taking the care our items deserve. Not Southern Guarantee Movers-they found us a reputable, quality moving company that took care of my items as if they were their own. They moved effortlessly and were considerate of the large pieces to not hit or scratch them. Great job finding me a great company!
I am writing to share my wonderful experience. We recently moved to the coast from Portland and were pleased that none of our belongings were mishandled or broken. They delivery guys were very friendly with a good attitude. My partner and I could tell they cared and I think that's a credit to the company. Thank you very much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members