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Sofamania Reviews Summary
Sofamania has a rating of 3.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sofamania most frequently mention customer service, good quality and long hours. Sofamania ranks 14th among Furniture sites.
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Compact and Contemporary design. Lots of space underneath. Nice finish. Corner stands is added looks. Doesn't takes lots of space but same time serves the purpose. Instructions could have been made more clear. Apart from that everything is awesome!
Compramos un reclinable y cuando leímos los reviews hasta llamamos a la tarjeta asustados para cancelar la orden pero como mi tarjeta me proteje decidimos darle la oportunidad, quedamos sorprendidos, habian quedado en entregar el 10/11/18 nos entregaron 10/12/18 fallaron por un día pero siempre nos mantuvieron informados, el reclinable es de aceptable calidad por el precio y Fedex fue excelente.
Gracias por darnos la oportunidad!
It came packged in one big box and it was a bit inconvinient to bring inside, we were not home and FedEx deliverymen left them in porch. It's not a soft sofa, but it is very attractive. The cushions are firm. I wouldn't want to sleep on it, but it's fine for sitting. I had to call them twice to check on the shipping status, but got delivered just in time. I am not sure if I can recommend but won't hesitate to buy from them again.
Thank you for your feedback and glad you are happy with your purchase!
I wish I can order over the phone, the person I spoke to was helpful and helped me ordering online. I am 62 and have a small frame, this recliner I ordered is light weight and compact, just perfect for me. It is quite comfortable too. Easy to move and to assemble. Cleans easily if you have a kid at home. I am thinking of buying one for girlfriend too.
Thank you for the positive feedback, we will address your concerns regarding possibly placing orders via phone in the near future.
A very good product... good size and a great addition to my living room... loved it. Cushions are very good too, overall the quality of the item is great for the price. They don't burn a hole in your pocket and deliver within due date. I recommend sofamania!
Glad you are happy! Thanks for the positive review!
I am regular at sofamania, and have experienced issues with the products and services with them, the only thing that makes me buy from them over and over again is their selection, prices and their willing ness to work with customer to resolve the issue. People do not expact a 1000$ furniture coming for one third of the cost. They deliver products for half or even one third of its asking price in market, so their are corners to be cut, and this is what they do to deliver. Good thing is they own the damages caused durng transit and are always willing to work with customers, I received a futon with some damage and they offered choice of replacemet or partial refund, I took partial refund as it was better option, they were ready to send a replacement but I prefer taking partial refund as the damage was not their fault and it was a great hassle sending the product back. No hard feelings I will buy from them again.
Thank you so much for taking the time to share your experience, and we are so glad to have you as a regular. Happy shopping!
After some research, I ordered a sofa for a low budget living room remodel. I had a short turnaround time and contacted customer service to request expedited delivery. The sofa arrived within two weeks! Very easy to assemble and fit the intended space perfectly. A great value for the money.
We are pleased to know you are content! Thank you for shopping with us!
My fiance and I ordered a couch 3 and a half months ago and it said we would receive it within 2-4 weeks. We contacted Sofa Mania to see what what going on, and we received an email back today that they weren't able to find our tracking information. Customer service contacted the shipping department to see what was going on, and they informed her that the shipping has been delayed and they don't have a confirmed date. My fiance and I went to look on the website and saw that the couch we purchased was no longer available. They must have ran out of the couch that we bought and took too many orders of it. I wonder how long it would have taken them to figure out that they had a waiting customer had we not emailed customer service to ask about it, or I wonder if they were just hoping we'd forget about the purchase. Don't waste your time!
Hello, we do apologize for the lack of communication and will have this addressed. I would like to look further into this matter to ensure you were refunded in full or if the order was indeed fulfilled, thank you for your patience.
Excellent bed! Service is great! I was a little skeptical before ordering because of the negative reviews I read about Sofamania on BBB, but the bed was so beautiful and the prices were so compelling! I took the risk and I am happy i did! It came in 2 Boxes and one was a little heavy, assembly was a breeze. Looks better in person. We purchased it for our guest bedroom and thinking of ordering a replacement mattress as well from them. A great deal especially for the price.
So happy you are pleased with your purchased, we look forward to doing business with you in the near future!
Great service, delivery was spot on. I called the customer service to enquire about my order and they were very helpful... Item arrived without any damage. Not sure why they call it August Loveseat but the linen upholastry is comfortable and looks durable, I am In love with my sofa...!
Thank you so much for the review! We appreciate the time to share your experience!
After reading some negative reviews I was worried about buying from them. I ended up buying this mattress as my co-worker said he has one from them and loved it. It would be perfect for my bed had it been a tad shorter. Although, It lays down very well. Very happy with this purchase now a month in.|
So thankful you took a chance with us and are pleased!
It came very well packaged, got it with in a week which adds more icing on the cake. The associate I spoke with was informative and professional. The table is nice and sturdy. These chair have high relaxation experience. It looks great in my patio. Great value fo money and nice quality.
Glad to hear! Thanks for the positive review!
Great couch. Very comfortable and quiet. I wasn't expecting the seat bottom to have a shape, kinda like individual seats. Sitting up is comfortable. I would definately recommend Sofamania. Delivery was on time and deliverymen were helpful and courteous. A good store to buy from, however they should provide more details of products on their website to avoid confusion and quick decision for their customers.
Hello, thank you for your feedback, it will definitely we addressed with the concern department regarding providing more details on the products. Thank you!
This three-seat sofa is awesome at this price. I love the Victorian styling and the velvet fabric is fabulous, very comfortable. It's worth giving 5-star rating. Perfect for my small family. Delivery was before due date but they can do better on shipping notifications for added convinience, overall a satisfactory experience from the seller.
Thanks and glad to hear you are satisfied!
Best ever! I am just so happy with this purchase. The price was great but most of all the look and feel of it. Would recommend.
Thank you!
Love this Bed! Perfect, and super fast shipping! It looks high end and expensive, but no one has to know! Its tufted and the fabric has lovely color and texture, and its well made! Definitely will recommend others...
Thank you for your review! We are please to hear you are content with your purchase!
It's pretty, stylish and sturdy, assembling it was simple. I would recommend this for anyone wanting a coffee table for an apartment or even just want more room to move around the living room without worrying about the coffee table getting in the way. Shipping was fast and they responded to my emails in time. I recommend sofamania!
Just one word! WOW! I am so impressed with this TV stand, its wooden finish and slanted legs are so beautiful! I was looking for a stand to match my living room decor and it took me some time before pulling the trigger on this purchase. My wife is also happy with this purchase. Customer service reps were very much helpful, however they need to work on their shipping, I am taking away one star for that, otherwise they deserve five star.
We are finally done with the living room décor, purchased this mid century futon in purple from sofamania and its amazingly gorgeous! Received it in 2 boxes and it took me and my husband around half an hour to put it together. This is my first purchase from them and i was a little skeptical, they have mixed reviews and some of them were terrible, so i called the 800 number to find out, the associate was very professional and cleared my doubts and assured me not to worry, she also helped me with the details of box sizes and weight. They shared the tracking information on the 3rd day of ordering and I received it before the due date, I am happy with my purchase and experience with them.
The chairs I got from Sofamania are sturdy and look amazing in my office. I have received several compliments on them. Though delivery was on time, FedEx left them outside my office complex. Chairs were easy to assemble. Didn't have best of the experience but I recommend them if you need something nice and are on budget, my queries were answered with a little delay but overall they are good to do business with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, I will forward your thoughts to the concerned department!