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SnapDeal

2.7

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
0 helpful votes
Follow Avinash K.
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Customer service experience is very good. Process of contacting them is very smooth. Resolution at the earliest is their priority. Really love Snapdeal.

Date of experience: January 21, 2021
India
1 review
0 helpful votes
Follow Ritesh V.
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I have recently ordered a charger and its comes within 2 days and the quality is really good and what i most love is the delivery handling.

Date of experience: January 21, 2021
India
1 review
0 helpful votes
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Good Value for Money
January 21, 2021

Have been shopping for 8 years with Snapdeal, month on month. I always choose products with rating more than 3.5 and never felt a feel to return as they were all very good quality products. Delivery as usual has been quick and on time.

Date of experience: January 21, 2021
India
1 review
0 helpful votes
Follow Sumit A.
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Very helpful cust care team, Easy access to cust care team & on time delivery make me very happy. Thnks snapdeal.

Date of experience: January 21, 2021
India
1 review
0 helpful votes
Follow Rahul W.
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Snapdeal Trustworthy
January 21, 2021

Yes Snapdeal is trustworthy because product quality is very good. We can easily reach to their customer care either through Call or mails. Products are getting delivered on time.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Ajay K.
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I ordered boat headphones and other small gadgets. Good quality nice product and reasonable price. I am very satisfied with the product and thanks for snapdeal. Would recommend to surely go for it. Also customer service if very very good they keep helping on every step.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Dipesh M.
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Return request
January 21, 2021

I got the refund on same day of when I raised the request.

Kudos to snap deal,
I never thought snap deal has improved this much

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Pooja P.
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Snapdeal
January 21, 2021

I had a great experience with snapdeal... product quality is amazing and received product on time with cute packaging.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Sonia M.
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I recently order a baby powder from snapdeal and they delivered it within 48 hrs.

Thanks Snapdeal.!

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Bharat V.
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Recently I purchased a watch for my wife but unfortunately I got a gents watch but post registered a complaint I got the replacement with the right one with in unexpected time.

Thanks Snapdeal.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Sanjay D.
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I purchased a T-shirt recently product quality was amazing but had size issue, so I contacted customer service team Via WhatsApp for replacement and they delivered correct size within 24 hrs.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow meenakshi g.
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I recently purchased the Beautiful Floral Kurti, and I am absolutely delighted with my purchase! This kurti has quickly become my favorite go-to outfit for various occasions. Considering the quality, design, and versatility of this kurti, I believe it offers excellent value for money. It's a timeless piece that will remain a part of my wardrobe for years to come.

Date of experience: January 20, 2021
India
1 review
1 helpful vote
Follow Manish S.
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I purchased lot of products from Snapdeal. It provides good service and product. Koi problem Hony pr aap asani say product return ho jata. Aur customer care service inki kafi acchi Hai koi bhi query ho ye smoothly solve kr dety Hai... I love Snapdeal..

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Iron M.
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Bought couple of products from Snapdeal and always found them above expectations. Also at a very competitive price. Great customer support team. Overall, outstanding experience.

Date of experience: January 20, 2021
India
1 review
1 helpful vote
Follow Rahul A.
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I recently ordered Set Wet Deodorant Spray Perfume from Snapdeal. When the product came, it was damaged which made me disaapointed. However, the way Snapdeal's customer service team helped me was remarkable. I contacted their customer service team on *******126 and informed about the issue. They apologized and quickly arranged the reverse pickup which was completed the same day. Guess what, I got my refund next day and my issue was resolved within 48 hours. Kudos to Snapdeal's customer service team for such a quick resolution.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow shubham t.
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Service
January 20, 2021

Overall good service provided by snapdeal... never faced any issue since 2016. Keep it up snapdeal...

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Sachin S.
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Excellent Service
January 20, 2021

I have been a regular customer of Snapdeal. Abhi recently I ordered for a Philips Electrice Shaver and it was nice. Delivery was quick. Customer service bahot achcha tha. Ek baar unhe product ke status ke liye call kiya and they were so polite. 5/5 from my side.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Gulshan S.
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I have very fine experience with snapdeal. Maine kafi products liye h n sabhi tym se pahle mujje mile h, with great customer service. Mai team se connect krta hu well behave talk hoti h. Really feel special.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
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Product Quality
January 20, 2021

I got the best quality products from Snapdeal. Till date, I am really happy with the services and quality products.

Date of experience: January 20, 2021
India
1 review
0 helpful votes
Follow Navjot B.
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Excellent service
January 20, 2021

I ordered one item last week, the packaging of which was bit damaged. Immediately contacted them on whatsapp and the team initiated the replacement process. Next day hi item pick up hogya tha and then new item b deliver hogya 2-3 din me hi. This time it came in a new package and in very good condition. Thanks Snapdeal.

Date of experience: January 20, 2021

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India