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SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.
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I have been shopping from Snapdeal since 2016 and have never faced any issues with them. Their app/website are super smooth and user friendly where you can quickly place your orders. The order tracking is also very convenient with regular updates via Whatsapp and SMS. You can play games in the games zone and earn coins to buy vouchers to save more on your orders. The products quality is really good and price is also competitive compared to other sites. The customer service is also very helpful.
It is nearly 2 months, i have not been delivered the product of refunded the money.
We are not getting any responsible answer thro mails
Dear all
Dont buy or pay for anything from Snapdeal
Dear Customer, we are extremely sorry for the trouble caused. Please share your order details and we'll get this sorted out on priority. You can also email us at [email protected]. Thanks, Team Snapdeal
I always had an awesome experience with snapdeal. Snapdeal product quality is very Good. Love SD :).
Such a nice products variety is given at this online store! I am really impressed by the amount of brand items/
Be careful.
Order placed on 19. 3. 21. Supposed to be delivered by 24-26 March 2021. From 24th onwards showing same status. Every day, the date of delivery is being extended. No option to cancel. Looks like a fake online trading.
Hi Latha,
So sorry for the unpleasant experience. Please share your order details to check the issue on priority. You can also email us the details at [email protected].
Thanks,
Team Snapdeal
I bought many products from Snapdeal and all of those were appropriate as mentioned in description of the products. Their On time delivery is a charm and the customer service representatives are really polite and helpful to an extent in order to provide resolutions. All in all, Snapdeal is a Good Deal!
Thanks Raghav! We are delighted to know this.
Few days back, I had purchased a watch from Snapdeal. The watch is from a well known Indian Brand. I usually check out different websites/local shops before purchasing any product. The deal I got in Snapdeal was unwatchable.It was one of the hot selling item on Snapdeal. I clicked the deal immediately and purchased it.
That was the just the beginning. As I got the ordered item, it was altogether a different feeling. A great product was delivered within no time.
Wonderful experience! I will recommend Snapdeal to anyone and everyone!
Thank you so much for sharing this! :)
Really happy with snapdeal services and products. Recently purchased shoe and quality is really very impressive.
Product delivered before committed time... 5/5 experience
Hi Ambar! We are extremely happy to hear this and this feedback is what pushes us daily to do our best. Happy Shopping with us...
Snapdeal sell always original & very best quality product. I am customer with Snapdeal since 2016 always got genuine product.
Thank you so much Ramesh for this wonderful review.
I recently bought a steam iron from Snapdeal at a very reasonable price. The quality of the product is very good. I am really happy with the delivery service as well.
Hi Amit! Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
I like the way snapdeal work no need to contact to anyone just use the app
Every issue will be resolved by the app only
Customer service awesome and good products. Always happy with Snapdeal... return policy is very helpful.
Hi Aryan! Thank you so much for this review:-)
Impressed with the service Snapdeal is providing, product quality is also amazing. Received 100% original item n delivery was also very fast. Contacted their customer care for courier n tracking details. Very smoothly they handled my queries n also guided me, how i can track my future orders in the app itself. Overall it was a nice experience.
Thanks for taking the time and sharing your valuable feedback :)
Snapdeal suddenly changed. They very much improved in their services and products quality. Like it very much now.
I bought a product from snapdeal. But i change my mind and i raised return request, without any asking questions they took my product and refund it.
The products will be good quality and price will be cheap you will happy when you shopping with Snapdeal
Really best e commerce I have ever scene. Everything is fine in snap deal. Love it. And snap deal is Indian e commerce. So proud to purchase from snap deal
Hi my self Prakash. I had ordered many products from Snapdeal with fast delivery always come. I give 5 star to Snapdeal. Also snapdeal refund policy ara Amazing. With in min my refund credited in my account after pickup
I used snapdeal from long tym. Everything is perfect. Product quality, customer service, if I faced any issue with the product and refund. And anything else. Snapdeal provide superbly response and resolve my issue instantly.
I was a frequent buyer of Snapdeal till 2016 but, I stopped shopping with them since had a bad experience with their customer support. They had automated their entire customer support due to which one could not speak with a human. I recently saw an ad on Facebook and decided to give it another shot and to my utter surprise, this time they started to showcase their customer support options tome pro-actively.
I tried using their What's app chat support and found it very useful and quite a seamless experience. I will recommend everyone to be use them again.
Answer: Hi! Please do not respond to any part time job offers coming from Snapdeal. Such job offers are fake and not being sent by Snapdeal. We NEVER request anyone for unsolicited financial information or advance payments in exchange for jobs or any other offers. Thanks, Team Snapdeal
Answer: Hi! Please do not respond to this number as it doesn't belong to Snapdeal. You can always connect with us at 92126-92126 for any assistance. You can also contact us by going to Snapdeal App -> My Orders and you will see an option for a chat or call me now. Thanks, Team Snapdeal
Answer: Well, it is waste of time because I have purchased indulekha hair oil on sep 12 2019, as they have sent the duplicate hair oil and I return back, they want me to refund my money, till date hasn't refunded my money, as they keep asking the bank details though I have provided everything. They keep asking for my bank statement, though I have purchased the item or product on COD. Cash on delivery, as I have provided the bank account number, IFCS code, branch code. They are just playing sending emails saying send them bank statements in PDF file only. There is no customer care to speak as they have an automated message on the phone when you try to call customer care.
Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


Thank you so much for sharing your wonderful feedback. We're delighted to hear this:-)