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SnapDeal

2.7

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
0 helpful votes
Follow Pawan K.
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I have been shopping from Snapdeal since 2016 and have never faced any issues with them. Their app/website are super smooth and user friendly where you can quickly place your orders. The order tracking is also very convenient with regular updates via Whatsapp and SMS. You can play games in the games zone and earn coins to buy vouchers to save more on your orders. The products quality is really good and price is also competitive compared to other sites. The customer service is also very helpful.

Date of experience: April 23, 2021
Deepak J. — SnapDeal Rep
over a year old

Thank you so much for sharing your wonderful feedback. We're delighted to hear this:-)

India
1 review
1 helpful vote
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Cheaters
April 23, 2021

It is nearly 2 months, i have not been delivered the product of refunded the money.
We are not getting any responsible answer thro mails
Dear all
Dont buy or pay for anything from Snapdeal

Date of experience: April 22, 2021
Deepak J. — SnapDeal Rep
over a year old

Dear Customer, we are extremely sorry for the trouble caused. Please share your order details and we'll get this sorted out on priority. You can also email us at [email protected]. Thanks, Team Snapdeal

India
1 review
0 helpful votes
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I always had an awesome experience with snapdeal. Snapdeal product quality is very Good. Love SD :).

Date of experience: April 6, 2021
Texas
4 reviews
1 helpful vote
Follow Lorry U.
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Such a nice products variety is given at this online store! I am really impressed by the amount of brand items/

Date of experience: April 5, 2021
India
1 review
0 helpful votes
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Scrubbing belt fake
April 3, 2021

Be careful.

Order placed on 19. 3. 21. Supposed to be delivered by 24-26 March 2021. From 24th onwards showing same status. Every day, the date of delivery is being extended. No option to cancel. Looks like a fake online trading.

Date of experience: April 2, 2021
Deepak J. — SnapDeal Rep
over a year old

Hi Latha,

So sorry for the unpleasant experience. Please share your order details to check the issue on priority. You can also email us the details at [email protected].

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Raghav S.
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I bought many products from Snapdeal and all of those were appropriate as mentioned in description of the products. Their On time delivery is a charm and the customer service representatives are really polite and helpful to an extent in order to provide resolutions. All in all, Snapdeal is a Good Deal!

Date of experience: April 2, 2021
Deepak J. — SnapDeal Rep
over a year old

Thanks Raghav! We are delighted to know this.

India
1 review
0 helpful votes
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Few days back, I had purchased a watch from Snapdeal. The watch is from a well known Indian Brand. I usually check out different websites/local shops before purchasing any product. The deal I got in Snapdeal was unwatchable.It was one of the hot selling item on Snapdeal. I clicked the deal immediately and purchased it.

That was the just the beginning. As I got the ordered item, it was altogether a different feeling. A great product was delivered within no time.

Wonderful experience! I will recommend Snapdeal to anyone and everyone!

Date of experience: April 1, 2021
Deepak J. — SnapDeal Rep
over a year old

Thank you so much for sharing this! :)

India
1 review
0 helpful votes
Follow Ambar S.
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Snapdeal
March 30, 2021

Really happy with snapdeal services and products. Recently purchased shoe and quality is really very impressive.

Product delivered before committed time... 5/5 experience

Date of experience: March 30, 2021
Deepak J. — SnapDeal Rep
over a year old

Hi Ambar! We are extremely happy to hear this and this feedback is what pushes us daily to do our best. Happy Shopping with us...

India
1 review
0 helpful votes
Follow Ramesh K.
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Snapdeal sell always original & very best quality product. I am customer with Snapdeal since 2016 always got genuine product.

Date of experience: March 30, 2021
Deepak J. — SnapDeal Rep
over a year old

Thank you so much Ramesh for this wonderful review.

India
1 review
0 helpful votes
Follow Amit S.
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Good quality product
March 30, 2021

I recently bought a steam iron from Snapdeal at a very reasonable price. The quality of the product is very good. I am really happy with the delivery service as well.

Date of experience: March 30, 2021
Deepak J. — SnapDeal Rep
over a year old

Hi Amit! Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Deepu A.
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Just WOW
March 25, 2021

I like the way snapdeal work no need to contact to anyone just use the app
Every issue will be resolved by the app only

Date of experience: March 24, 2021
Deepak J. — SnapDeal Rep
over a year old

India
1 review
0 helpful votes
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Customer service
March 25, 2021

Customer service awesome and good products. Always happy with Snapdeal... return policy is very helpful.

Date of experience: March 24, 2021
Deepak J. — SnapDeal Rep
over a year old

Hi Aryan! Thank you so much for this review:-)

India
1 review
1 helpful vote
Follow neeraj y.
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Impressed with the service Snapdeal is providing, product quality is also amazing. Received 100% original item n delivery was also very fast. Contacted their customer care for courier n tracking details. Very smoothly they handled my queries n also guided me, how i can track my future orders in the app itself. Overall it was a nice experience.

Date of experience: March 22, 2021
Deepak J. — SnapDeal Rep
over a year old

Thanks for taking the time and sharing your valuable feedback :)

India
1 review
0 helpful votes
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Good service
March 15, 2021

Snapdeal suddenly changed. They very much improved in their services and products quality. Like it very much now.

Date of experience: March 15, 2021
India
1 review
0 helpful votes
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I bought a product from snapdeal. But i change my mind and i raised return request, without any asking questions they took my product and refund it.

Date of experience: March 12, 2021
India
1 review
0 helpful votes
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Quality products
March 12, 2021

The products will be good quality and price will be cheap you will happy when you shopping with Snapdeal

Date of experience: March 11, 2021
India
1 review
0 helpful votes
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Snap deal is best
March 12, 2021

Really best e commerce I have ever scene. Everything is fine in snap deal. Love it. And snap deal is Indian e commerce. So proud to purchase from snap deal

Date of experience: March 11, 2021
India
1 review
0 helpful votes
Follow Prakash C.
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Hi my self Prakash. I had ordered many products from Snapdeal with fast delivery always come. I give 5 star to Snapdeal. Also snapdeal refund policy ara Amazing. With in min my refund credited in my account after pickup

Date of experience: March 11, 2021
India
1 review
0 helpful votes
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I used snapdeal from long tym. Everything is perfect. Product quality, customer service, if I faced any issue with the product and refund. And anything else. Snapdeal provide superbly response and resolve my issue instantly.

Date of experience: March 10, 2021
India
1 review
0 helpful votes
Follow Rakesh Y.
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I was a frequent buyer of Snapdeal till 2016 but, I stopped shopping with them since had a bad experience with their customer support. They had automated their entire customer support due to which one could not speak with a human. I recently saw an ad on Facebook and decided to give it another shot and to my utter surprise, this time they started to showcase their customer support options tome pro-actively.

I tried using their What's app chat support and found it very useful and quite a seamless experience. I will recommend everyone to be use them again.

Date of experience: March 9, 2021

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India