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SnapDeal

2.7

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
0 helpful votes
Follow Sid A.
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Awesome service
June 29, 2021

Ordered a sunglasses from snapdeal and the product is superb, also the customer service is very good and helpful. I asked for urgent delivery and I got it before the expected date. Really happy with Snapdeal.

Date of experience: June 29, 2021
India
1 review
0 helpful votes
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Scammers
June 28, 2021

They made a Scam of ₹99,120 with me. I received a suspecious link and I got scammed. Attached person

Date of experience: June 28, 2021
Deepak J. SnapDeal Rep
over a year old

Hi!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Neha V.
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I have connect on snapdeal customer care for Regarding query of product I was plaing to buy the product, handling of customer care executive were very good along with perfect information. She give me all information as I required also she gudied me alternative options regarding snapdeal application wherein we can easily track the order status after placing the order

Date of experience: June 28, 2021
India
1 review
0 helpful votes
Follow Damini S.
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I feel that Snapdeal is a very good platform. They are best because they offer the best quality products all at affordable prices.
Provide huge discounts on daily basis & quite fast services.

Date of experience: June 28, 2021
India
1 review
0 helpful votes
Follow Neha S.
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I ordered couple of products from Snapdeal, products were of good quality that too at very reasonable price. I'm really thankful to snapdeal for quick delivery that too in this pendamic situation.

Date of experience: June 28, 2021
India
1 review
0 helpful votes
Follow Himanshi P.
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Worst service
June 26, 2021

The worst service ever I have seen... the product is good but the way u presented it ls most worst... the packet was tore and product was outside it... very bad snapdeal

Date of experience: June 26, 2021
Deepak J. SnapDeal Rep
over a year old

Hi Himanshi, We sincerely regret to know this. Please help us by sharing the order details at [email protected] in order to resolve the issue. Thanks, Team Snapdeal

India
1 review
1 helpful vote
Follow BRISTO V.
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Wrong item/forgery
June 21, 2021

I have ordered shoes from snapdeal but I received used slipper of one leg when I requested for exchange the Snapdeal said I have raised request for exchange but when pickup is arranged this Snapdeal person by saying the statement the customer is not willing to exchange the product I amI am herewith attaching the photos of the item received please don't purchase from Snapdeal if you purchase it from Snapdeal your money will be lost please think before buying it

Date of experience: June 21, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Customer,

We regret for the incovenience caused and really sorry for the unpleasant experience you’ve been through. Please share your order ID at [email protected] so that we can get this resolved on priority.

Thanks!
Team Snapdeal

India
1 review
0 helpful votes
Follow Manish W.
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Hi i am customer of snapdeal cos I shop with snapdeal from last many year. In these year's i experience many faces of snapdeal. Good product and price. Fast delivery. Or delay in delivery even but after connect with snapdeal customer care my problem solved in a quick manner. Really good experience with quality of products

Date of experience: June 19, 2021
India
1 review
0 helpful votes
Follow Amit Y.
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Snapdeal is my all time favourite online marketplace place as I get the best and affordable deals. The product quality is outstanding. The delivery service is super fast. I never had to raise a ticket regarding delay of any order. They are simply fantastic and does their job wonderfully. Thanks to Snapdeal for delivering so many happiness.

Date of experience: June 19, 2021
India
1 review
0 helpful votes
Follow Amit K.
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As the title suggests, Snapdeal is so trustworthy. I have been shopping on Snapdeal for the last 2 years and bought more than 20 items and only once I had to return that too due to a size issue. Got the correct size within 5 days though. My latest order is for a power bank and I am 100 % sure that it is going to be awesome like every product. The best part is that they have started free shipping with no minimum product value. Thanks SD :)

Date of experience: June 19, 2021
India
1 review
0 helpful votes
Follow Rajesh M.
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I just got to know about Snapdeal a few days back and really found the App's user interface fascinating. It's super easy to use and takes only a few steps to place your order. I bought some household items like silicon lid cover for my utensils, some really trendy spoons and other kitchen products. Due to lockdown, I couldn't go out and was expecting my products within 10 days, however, I was amazed to see the products got delivered within 4 days and that too from different sellers with different locations. I am really really impressed.

Date of experience: June 10, 2021
India
1 review
0 helpful votes
Follow Dilip R.
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They delivered fake product and not replaced or refunded amount till date... I wrote many mails and tried to contact but no response... They are cheaters...

Date of experience: June 7, 2021
Deepak J. SnapDeal Rep
over a year old

Hi Dilip,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID at [email protected] so that we can get this checked on priority.

Thanks!
Team Snapdeal

India
1 review
0 helpful votes
Follow Himanshu K.
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Snapdeal is most fantastic and trustworthy e-commerce portal, where you can ordering branded products from here. Not even a single time we got any bad quality or any chance of complaint regarding the products that will make trustful shopping app. Mostly I m ordering any online product so my first choice is snapdeal. I will give 5/5 rating for the snapdeal in all terms, so it's related to product or service or anything... keep it up great work.

Date of experience: June 4, 2021
India
1 review
0 helpful votes
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I love Snapdeal
May 18, 2021

Great collection, super fast delivery, nice offers and reliable quality. App experience is also smooth and easy accessible

Date of experience: May 18, 2021
India
1 review
0 helpful votes
Follow Sourabh G.
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Amazing app
May 18, 2021

I am using the app from last 2-3 years, Snapdeal is the best among all the other platforms, easy to buy. So many products are available in low cost compare to other shopping platforms.

Date of experience: May 17, 2021
India
1 review
0 helpful votes
Follow Sneh G.
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I've tried clothings from the snapdeal, products are as per description, the quality is the same as what one would get directly from the brand's outlet or official site. Seriously it's brand Wali quality and bazaar Wali deal, I will definitely continue to use the app.

Date of experience: May 17, 2021
India
1 review
0 helpful votes
Follow Himesh Y.
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I have bought few things from Snapdeal last month, and all the products I received are value for money. I am also happy with the entire shopping experience. Loved the fast delivery service.

Date of experience: May 5, 2021
India
1 review
1 helpful vote
Follow Nivetha J.
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The below attached brush pens pack's original rate is Rs195 but you guys have marked Mrp for Rs700 and selling it for Rs443 and you are giving offer to us for Rs 256 how bastards you guys are!? Iam going to share this all over the social media platforms and show your true colours sucking people's money like leaches. You guys don't deserve single star also. நாசமா போவிங்க டா நாய்ங்களா...

Date of experience: May 4, 2021
Deepak J. SnapDeal Rep
over a year old

Hi Nivetha, we never want our customers to face any inconvenience from us. Please share your order details and we'll get this sorted out on priority. You can also email us at [email protected]. Thanks, Team Snapdeal

India
1 review
0 helpful votes
Follow Bharath B.
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Snapdeal is one of the best Apps in ecommerce. It provides a variety of value for money items and I just got an amazing scooty cover delivered to me. I was looking for it everywhere, however, it was coming very costly. Then I randomly searched it on their App and got it at the best price. Their delivery service is also very fast.

Date of experience: April 26, 2021
India
1 review
0 helpful votes
Follow Abhishek K.
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Excellent service
April 24, 2021

I had a very good experience 2ith Snapdeal. Last month I ordered for a pair of shoes for my dad. However had to replace them due to size issue. I raised a complaint on same day and on the next day itself it was taken. The replacement was delivered within 3 days only. The best part about it was Snapdeal was there at every point from complaint registration to pickup and then replacement delivery. They updated me for everything. Thanks Sd

Date of experience: April 23, 2021

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India