Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SnapDeal

SnapDeal

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SnapDeal?
grey stargrey stargrey stargrey stargrey star

SnapDeal Reviews Summary

SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Madan Y.
Unfollow Madan Y.
Share Review
Report Review

Snapdeal service very poor
August 30, 2021

स्नैपडील ने मेरे साथ में फर्जीवाड़ा किया है मुझसे 2 रिटर्न पिकउप लेकर गया उसने 1 की एंट्री ही नहीं कि जिससे उसका पैसा वापस नहीं कर रहें मैने जो कोरियर पिकउप करने वाले के नम्बर मांगे तो वो भी नहीं दे रहे हैं, मैने स्नेपडील एकाउंट बन्द कर दिया है ।
मोबाइल नम्बर *******575

Date of experience: August 30, 2021
Deepak J. SnapDeal Rep
over a year old

नमस्ते मदन,

हमें यह जानकर अफ़सोस हुआ कि आपका अनुभव अच्छा नहीं रहा। हम अपने प्रत्येक ग्राहक की संतुष्टि को महत्व देते हैं। हमने विवरण नोट कर लिया है और जल्द से जल्द आपसे संपर्क करेंगे और आपकी मदद करेंगे।

धन्यवाद!
टीम स्नैपडील

India
1 review
0 helpful votes
Follow Nidhi S.
Unfollow Nidhi S.
Share Review
Report Review

Amazing product
August 24, 2021

Good quality product with amazing service and delivery also nice product and good customer service and best delivery

Date of experience: August 24, 2021
India
1 review
0 helpful votes
Follow Nidhi S.
Unfollow Nidhi S.
Share Review
Report Review

Amazing product
August 24, 2021

Nice services with amazing quality and good product with branded quality and good delivery services...

Date of experience: August 24, 2021
India
1 review
0 helpful votes
Follow Pritpal V.
Unfollow Pritpal V.
Share Review
Report Review

Services of Snapdeal
August 23, 2021

Excellent Service.
Excellent Support.
Satisfaction is a rating and Loyalty is a brand which is I have found in shopping with Snapdeal.
Thanks

Date of experience: August 23, 2021
India
1 review
0 helpful votes
Follow Preeti k.
Unfollow Preeti k.
Share Review
Report Review

Nice product
August 23, 2021

Good and nice product with amazing quality and good deliver service also customer service is well appreciated

Date of experience: August 23, 2021
India
1 review
0 helpful votes
Follow Fahar K.
Unfollow Fahar K.
Share Review
Report Review

Amazing product
August 23, 2021

Amazing product, good service. Full refund and bestbdelivery with good service quality with best brand

Date of experience: August 23, 2021
India
1 review
0 helpful votes
Follow Saurabh P.
Unfollow Saurabh P.
Share Review
Report Review

Amazing product
August 23, 2021

Customer service really good and good product with timely delivery... nice service and good quality with

Date of experience: August 23, 2021
India
1 review
0 helpful votes
Follow Bhupender K.
Unfollow Bhupender K.
Share Review
Report Review

It's best place to buy quality products. Must buy things from Snapdeal. I did purchase a T-shirt and Jacket from brand name Killer. Go for it.

Date of experience: August 21, 2021
Hong Kong
1 review
0 helpful votes
Follow subhash k.
Unfollow subhash k.
Share Review
Report Review

@*******@*******@snapdealdiaries There is a company that is asking people for their desired money by sending lucky draws and when they run out of money, they tell to cut the call, I am sharing some pictures.

Date of experience: August 21, 2021
Deepak J. SnapDeal Rep
over a year old

Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Shreya

India
1 review
0 helpful votes
Follow Saurabh P.
Unfollow Saurabh P.
Share Review
Report Review

Good
August 22, 2021

Delivery service good Product was amazing nice service product price is more cheaper brand wali quality

Date of experience: August 21, 2021
India
1 review
0 helpful votes
Follow Mamta G.
Unfollow Mamta G.
Share Review
Report Review

Not Reliable
August 1, 2021

I Placed Order for Women's Pride AD Stone Mangalsutra With Earrings...
I Placed Order on 6 August 2020
And Delivered on 10 August 2020
It was incomple Delivery... actually earings was missing... I complaint and ask for refund But, the order was taken back by company but payment was not Refunded yet its 1August 2021... i. e 1 yaer approx...

I just Want my money back

Thanku

Date of experience: August 1, 2021
Deepak J. SnapDeal Rep
over a year old

Hi Mamta, We sincerely regret to know this. Please help us by sharing the order details at [email protected] in order to resolve the issue. Thanks, Team Snapdeal

India
1 review
0 helpful votes
Follow VIRENDRA G.
Unfollow VIRENDRA G.
Share Review
Report Review

Snapdeal has the great and professional customer experience I have ever seen. Very polite and helpful, always ready to help you out whenever we need help. Just loved shopping with Snapdeal.

Date of experience: July 17, 2021
India
1 review
0 helpful votes
Follow Akash V.
Unfollow Akash V.
Share Review
Report Review

Snapdeal has a very good customer service team to help you out with any query. Also the products are really awesome, truly amazing quality at affordable prices.

Date of experience: July 17, 2021
India
1 review
0 helpful votes
Follow Jaspreet S.
Unfollow Jaspreet S.
Share Review
Report Review

Amazing experience
July 12, 2021

Great shopping experience with Snapdeal always. Everytime I shop with Snapdeal, the products are simply amazing at affordable price.

Date of experience: July 12, 2021
India
1 review
0 helpful votes
Follow Sheetal K.
Unfollow Sheetal K.
Share Review
Report Review

I have been shopping with Snapdeal from last 3 years and every time fully satisfied with the products quality and price. Fully trusted app.

Date of experience: July 5, 2021
India
1 review
0 helpful votes
Follow Dev G.
Unfollow Dev G.
Share Review
Report Review

I m very old customer of Snapdeal, just loved their service all the time. Timely delivery, great products, quick response to customer queries is what makes them best in the e-commerce industry.

Date of experience: July 5, 2021
India
1 review
0 helpful votes
Follow Shweta G.
Unfollow Shweta G.
Share Review
Report Review

Recently ordered sandals for a family function and asked for urgent delivery, Snapdeal delivers it before time and the product quality is really awesome. Loved it.

Date of experience: July 5, 2021
India
1 review
0 helpful votes
Follow Sk T.
Unfollow Sk T.
Share Review
Report Review

My Order Reference No. *******9364
My Order Reference No. *******9364
But snapdeal show, this is delivered,

But not received my order & not received any courier docket number
Allready completed logged in snapdeal, no any response or customer care call.

Please resolve my issue.

Date of experience: July 4, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Customer,

Apologies for the experience you have been through. This should not have happened. We'll get this checked right away and ensure this is sorted out on priority.

Thanks, Team Snapdeal

India
1 review
0 helpful votes
Follow Amit Y.
Unfollow Amit Y.
Share Review
Report Review

Just purchased a dress for my mom and its really awesome product in terms of quality and price. Service is also very good. Delivered before time.

Date of experience: June 29, 2021
India
1 review
0 helpful votes
Follow Naveen K.
Unfollow Naveen K.
Share Review
Report Review

I love Snapdeal amongst all the ecommerce because of it's good and professional customer service. They are very polite and helpful and always eager to help their customers. Always prefer and recommend Snapdeal to family and friends.

Date of experience: June 29, 2021

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India