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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I have used Smilebox for at least 10 years. I have a premium membership and send/post a creation at least once a month. My wife and I travel full time in our RV.
I made a neighbor baby shower cards they came out great
Great price for this service and amazing templates to help share the best times of our lives with everyone we love!
What a great way to share important moments and include others in your life
Great way to make collages. Super easy and so many template choices!
Momentos gratos compartidos con familia y amigos en bellas presentaciones.
Bellos recuerdos, bella forma de conservarlos.
Felicitaciones por tan magnÃficas ideas.
Wonderful tool to share our memory with family and friends. There's always an option to use it free. Many thanks.
It is very easy to create an exciting presentations with your pictures. All the designs are up to date and colorful. There is also a large selection of different designs. It is so much nicer to put your pictures in a smilebox creation than just emailing the images.
Love, love, love this website! I use it often for birthdays, holidays and even craft projects in my classroom. One of the best subscriptions I've ever bought!
SmileBox is simple to use and make beautiful creations. They are easy to open for the person who receives an e-card.
Absolutely fabulous for the beginner and the sophisticated scapbooker! Thanks for all the hard work.
I'm only using the free version, but it is still really awesome!
This is a great service. It is easy to use and the quality is superb. The only problem I encountered was in rearranging the photos once I had the initial setting. It would be nice to be able to do that, but if you arrange them in the final order you will be wanting them in before creating your final project, it is perfect.
The Smilebox has numerous cards and choices. Everyone I send one to loves them.
I love that you can create the card and email it instantly! I also printed them off and they look so good and everyone loved how they turned out.
We have made several shows of our travels to conventions, etc. and shared them will many folks.
This is a great little program!
Smilebox is user-friendly and a great way of sending your best wishes to someone special or inviting your friends to a special occasion. The site is trustworthy and you can cancel membership any time you want, but then also resume membership when needed.
This is how you deal with them guys!
I clicked on this offer, but did not do it. A week ago I saw $47.88 taken out of my checking account. My bank shows a phone number along with name and address. I called this number and was told they have no phone for customer service. Of course 3 seconds later your holding a dead phone. I sent emails which kept saying this issue was resolved. But I did not have my money back. So Monday I spent on research. I tracked down their media company. Then found their stock on NYSE. I called them and told them I was filing a complaint with the stock exchange, was reporting them for cyber crime, and filing a lawsuit against them all for bank fraud. Today, I received a message stating my money will be back in my account within 2 days. I just wanted to warn others about this offer.
Same experience as others here. Even worse, never got a response to emails requesting cancellation of recurring charges. Eventually had to change our credit card number to get away from them. What a pain. Total fraud.
The site says sign up at 3.99 but I was charged 6.99 instead. When I wrote in to ask for an explanation, I simply got a curt "3.99 per month billed at an annual cost of 47.88
6.99 per month billed at 6.99 per month."
That's ALL he wrote in the reply. Great customer service Smilebox,
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members