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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Pretty easy to use. Just had a problem trying to enlarge the fonts. On some slides it worked on others it didn't. Overall I like this a lot.
I thoroughly enjoy making Smilebox Presentations. They are easy to complete, have lots of themes to use and over 2,000 pieces of music to select from. There is a free Smilebox with some ads and restrictions on Premium themes so I opted for the full version. Great choice for me. To date I have designed Smileboxes for Weddings, Family group presentations, Anniversary's, Presentations of my dog & her friends. The list of Presentations are endless with some Presentations for one photo up to four hundred photos of your choosing. The Smilebox software uses a copy of your original photos so not one of your photos is altered. For the small annual price this program is awesome and could be fun for the entire family or for the children to send to relatives in an E-Mail, to one person or to hundreds. Great music too. Enough said, gotta go. I hope y'all will try this Smilebox program. You won't regret it. Carl (Central Florida 6/11/14)
I loved that I could input any pictures. LIsten to the music before picking the right one for y creation.
I used to spend hours and hundreds of dollars on scrapbooking... now my kids' memories are immortalized in minutes without the mess and expense. Best of all I can share with my family and friends through email and posting to Facebook.
I have been with smilebox for over 2 years and I love it, just wish I could talk to someone in person to discuss it with them when I have a problem
Easy to use. Huge choice of designs. Many music background choices - you can even add your own. People you send it to do not need to already have Smilebox to view - opens right up.
This was exactly what I was looking for! Love everything about the site. It works beautifully!
I am happy with this program, for the price is very good, is easy to use, have a lot themes to choose, and my family mention that the videos were great, I definitely recommend smile box. I even used for a wedding video, and download pictures is easy and quick.
Love it however very disappointing you can't pay only the month you use! Your rates went up and and choices of FREE cards got less :(
Love being able to create customized cards with photos that I can print, email, or both…even loaded my own music! SUPER easy and user friendly too which is a must with my novice tech skills
It keeps crashing and I always have trouble logging in
Good stuff. Started late... and it was easy enough i didn't give up... yeah smile box!
This is a great program... and fairly easy to use!
New user of SmileBox and find it a VERY interesting application. Still working on my first project which I'm sure is going to be quite attractive
I spent a lot of time looking for a concise and easy method to display my photographs and add a little pizzazz with music. Smilebox does indeed provide a welcome 'smile'. Not only for me but to those whom I share the results.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

