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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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Fun and so easy to use, i thought I'd be on here making an e-card for my husband for hours. It was so simple and easy to follow directions my kids were even able to make a proffesional looking card that was perfect!
Smilebox is just THE GREATEST! Especially if you become a Premium Member for a very modest fee. You can be as creative as you want... saves you time, money and makes an extra special thoughtful gift.
Besides being a fun way to celebrate birthdays, graduations, and other life events, Smilebox is also an effective way to showcase photos on a website! Choosing the right background music makes a perfect statement!
I love smile box you can create nice cards and email it.
Many lovely creations for all opportunities, easy to personalize
It was nice being able to use the templates that were available, but would have liked more color combinations. But the overall experience was very nice. I was able to add music, which added a special little touch. I like SmileBox. I will be using this site again.
Love it... Nice presentation... Easy to use... Fun to send to friends after or for a special occasion.
The software for creating the projects was good. However, I struggled with loading two. Mov video files and had to convert them to another format. I also was unable to burn to dvd through the Smilebox program and had to save the finished project as an iso file then burn it through Windows. Apparently that is common enough that Smilebox has that listed as a recommended fix in their Help section. If you know that you have that big of a problem with a major function of your software you should fix it, not create steps to work around it using someone else's software. Other than those two items though the software was good, and the projects I created were better than I would have been able to do with any other tool I have seen.
The site is so easy to use and makes me and others think I am so creative. The reaction from recipients is fantastic.
I love the smilebox experience. It makes compiling and sending (and receiving) pictures and videos easy and enjoyable, especially when I am sending many photos. It is fun to receive and to view because the slideshow presents the photos in an entertaining manner and with music.
Easy to use, great quality, love the fix it feature. Just wish there were more options on the free version section.
Love this site! Just wish it were cheaper or had contests to win a free subscription would be great!
This is a really cool site. I love that you can email, print or make a dvd. I couldn't much for Father's Day this year, so this helped make it special for my Dad's and my Husband.
Ease of use and ability to sort and enhance pics is great.
I've made a lot of beautiful greetings here :) I really enjoyed using Smilebox :)
Many more options than I anticipated. Super fast and easy uploads of images, and you can select your own music! This is a great site and is my new go-to when I need to send cards! Thanks Smilebox!
The product was easy to use and very cute. I was able to find what I was looking for easily.:-)
I would not consider myself as a super proficient and avid user of all things computer and media oriented. However, I had no problem creating my father's day card. Thank you Smile Box!
Great tool to share all those special memories! Great templates that let you add your own creative touch.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members