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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Maryland
2 reviews
1 helpful vote
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Lots of choices lots of options- easy access to photos and addresses- I was very pleasantly surprised

Date of experience: June 26, 2014
Arkansas
2 reviews
0 helpful votes
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We have been able to share all our trips with ffamily and friends. Family always wait for me to post our latest trip and share memories with us.

Date of experience: June 26, 2014
Florida
3 reviews
0 helpful votes
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So far so good...
June 26, 2014

So far so good... sometimes the free version doesn't work very well... we'll see

Date of experience: June 26, 2014
New Hampshire
1 review
0 helpful votes
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Wonderful quick, cheap(free), easy and fun way to put together photos, collages, slideshows and such, to send to friends and family! Lots of nice free designs to choose from.

Date of experience: June 26, 2014
Virginia
1 review
1 helpful vote
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I like the sight
June 26, 2014

I like the sight. You can create a lot of things and it is very cheap to use.

Date of experience: June 26, 2014
New Jersey
1 review
1 helpful vote
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I love their ease in putting together slide presentations, cards or what ever I need to do. Easy to learn, maneuver and send. I highly reccommend giving it a try, you will be hooked for life!

Date of experience: June 25, 2014
Texas
1 review
1 helpful vote
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So easy and so fun!
June 25, 2014

So easy and so fun! Did a baby shower and it is the cutest, not too baby, invitation. The music was such a nice touch, too! I love that I get emailed when people post comments and the toolbar icon lets me know how many people have viewed the invite. So helpful. Will definitely be using this again!

Date of experience: June 25, 2014
Virginia
1 review
0 helpful votes
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I have had fun creating all kinds of designs for my family. Birthdays, holidays, and vacation memories.

Date of experience: June 25, 2014
Australia
1 review
0 helpful votes
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I could not do a simple thing like make a card because the choices of cards did not work. Hopeless experience

Date of experience: June 25, 2014
Michigan
1 review
1 helpful vote
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Smilebox is so much fun! Design your own cards, notes, calendars, magazines and much more!

Date of experience: June 24, 2014
Colorado
1 review
1 helpful vote
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I love LOVE Smilebox. I've got some of the best "keepsakes" from my life filed on here!

Date of experience: June 23, 2014
California
1 review
1 helpful vote
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I have been a member for many years. I been very happy with it. Its very easy to use.

Date of experience: June 22, 2014
Alaska
1 review
1 helpful vote
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So easy and convenient!
I have tried the rest - and this has the most options, with print and send features.
I will recommend smilebox to everyone!

Date of experience: June 22, 2014
Missouri
1 review
1 helpful vote
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I have enormously enjoyed Smilebox. I do not know a great deal about computer technology but I found this program to be inviting, creative, and very enjoyable. It has helped me feel closer to people emotionally and it grants me he freedom for self-expression. It has enhanced my relationships with people and been a source of creative energy.

Date of experience: June 22, 2014
GB
1 review
1 helpful vote
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I have just downloaded Smilebox and created my first video that I have sent to a friend via email, all for free. At the moment I give it four stars and reserve that fifth star after a little more experience, I have to say that I am very pleased with the result of my first attempt and still finding my way around the site. I am planning to go Pro eventually and take advantage of the extras that that provides. T D.

Date of experience: June 21, 2014
Massachusetts
1 review
0 helpful votes
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This program is intuitive. The final product looks good and is easy to email.

Date of experience: June 21, 2014
Michigan
2 reviews
1 helpful vote
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Great Site
June 21, 2014

Great Site. Well done, easy to follow. Very user friendly.

Date of experience: June 21, 2014
Norway
1 review
1 helpful vote
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Have wasted a lot of my time, in the end asking money. You should inform in the begining that its a paid service.

Date of experience: June 20, 2014
South Africa
1 review
1 helpful vote
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Love it!
June 20, 2014

Love it! They always have the most innovative and beautiful ideas. They make me look good!

Date of experience: June 20, 2014
Missouri
1 review
1 helpful vote
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Smilebox is by far the best way to share the moments we don't want to leave behind. I love knowing our memories are stored safe and sound forever. Our four kids all enjoy going back in time to relive their childhood... and the grandparents always appreciate the heartfelt slideshows we send when they cant be here in person. Nothing could keep me from renewing year after year. I absolutely LOVE my Smilebox!

Date of experience: June 19, 2014

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA