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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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Washington
1 review
0 helpful votes
Follow Ray M.
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I use smile box all the time, thier cards both premium and free are always well designed and ready to use you just fill in what you want and prefiew them send them out. There many ways you can send them, You can E-Mail them share on facebook etc. They keep the cards update and add new ones every sometimes every other days.

Date of experience: July 3, 2014
GB
1 review
1 helpful vote
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I've only just started using it, but I've found it to be fun, inspiring, helpful, well designed and easy to use.

Date of experience: July 3, 2014
Maryland
1 review
0 helpful votes
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Easy to use, fun to share, makes memories to last a long time.

Date of experience: July 2, 2014
Mexico
1 review
0 helpful votes
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We've been using Smilebox for over a year on iOS and PC and it's fantastic. Great product and service!

Date of experience: July 2, 2014
Canada
1 review
0 helpful votes
Follow Lise M.
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I created the best birthday card for my mother, better than any other card i could have bought. 10 pictures and every one with its own story of how much my mom means to me and me kids.

Thank you Smile Box

Date of experience: July 2, 2014
Illinois
1 review
1 helpful vote
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So far its been a really good site to make things, the only thing is when it said free trial you should not have to give them you credit card info until you decide to upgrade. Your 30 day free trial should be just that 30 days then its gone unless you do the upgrade.

Date of experience: July 2, 2014
Ohio
1 review
0 helpful votes
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Love it
July 2, 2014

Love it. Had 2 graduations this year and it was so easy to make the invitations. I have 3 more graduations in the next 2 years. I will be using this for all of those!

Date of experience: July 2, 2014
Illinois
1 review
0 helpful votes
Follow dee e.
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I loved making the slide show of my little girl's 1st five years!

Date of experience: July 1, 2014
Ohio
1 review
0 helpful votes
Follow Michelle S.
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Easy to use and a wide selection of options for my husband's birthday bash!

Date of experience: July 1, 2014
Texas
1 review
0 helpful votes
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I love Smilebox
July 1, 2014

I love Smilebox. I've been able to do so much with it. The yearly payment is minimal compared to the selection.

Date of experience: July 1, 2014
South Carolina
1 review
1 helpful vote
Follow Dee G.
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So quick and easy to use... I have tried other sites and just can not figure out how to use them. Smilebox, I started using 2 days ago and have already made 2 different DVD's.
Definitely worth trying this out!

Date of experience: July 1, 2014
South Carolina
1 review
1 helpful vote
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I enjoy the beautiful templates and the ease with which I can create digital photo stories (scrapbooks slide shows, videos) or greeting cards and even hard copy photo books.

Date of experience: June 29, 2014
Georgia
1 review
1 helpful vote
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An excellent way to send special custom greetings or celebrations; loads of choices, which stay current; can add your own images or sound tracks.

Date of experience: June 29, 2014
Nebraska
1 review
1 helpful vote
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My son and his family made me a excellent Fathers day greeting...

Date of experience: June 29, 2014
Virginia
1 review
1 helpful vote
Follow Dorothy E.
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I love everything about them. I even used them as templates for picture frames. I would recommend to anyone.

Date of experience: June 28, 2014
Poland
1 review
0 helpful votes
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I've done many albums with Smilebox and I absolutely love it! Many thanks for your work. Sonia

Date of experience: June 28, 2014
Texas
1 review
1 helpful vote
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I love it
June 28, 2014

I love it. I have just found my adoptive daughters and this gave me a way to express who I am thru the smile box. I would recommend it to anyone!. Thanks Smilebox!

Date of experience: June 28, 2014
California
1 review
0 helpful votes
Follow Brianna G.
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Simple, easy, and beautiful invites to make your own.
Love this program
Very grateful

Date of experience: June 28, 2014
Texas
1 review
2 helpful votes
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I always used OneTrueMedia.com but they have closed down their site. I'm using Smilebox now and it's pretty similar. I would REALLY like to have more control over the slides and be able to mix the different presentation options (use slides from several different presentation styles in the same project) also be able to move and center the pictures (this may be possible but I haven't figured it out yet). Overall, I'm happy with Smilebox.

Date of experience: June 26, 2014
Michigan
1 review
0 helpful votes
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I love this website
June 27, 2014

I love this website. It is the best one i have seen out there yet. You can make slideshow's and collages of your family and freinds. :) I recommand this website to anyone looking for an easy collage website to work with.

Date of experience: June 26, 2014

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA