Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
At first it was little bit hard to understand but after it was soo easy to do it.
I loved it
I love using Smilebox. I like the many different options that I have. I have used it in my classroom, with my scout troops, and for personal use.
I just LOVE Smilebox! It's so much fun and I just recommend it to everyone! It always puts a smile on my face!
I have done a few smilebox slideshows for each of my grandchildren which are great fun to do. So many different themes for anything you want to do & so easy from start to finish. For fun or special occassions, you can make a wonderful reminder of all the memories.
Terrible company. It's hard to make a facebook cover without buying the premium membership. Don't even bother with it.
Smilebox is much fun. The creations you make are your own! You can customize each one. They are so easy to share with your friends and family. The more you use it the more creative you become with your own personal style.
Try it! You will be hooked!
It is a great tool for all teachers! Thanks, Smilebox!
Spent 2 fruitless days looking for an appropriate template with animation for my aunt's retirement invite then suddenly I found Smilebox and in in an hour my invite was on its way. Everyone likes the design and my creation.
I was searching for something like that and now that I found your website I become adicted to it. It's realy great.
Love it! I do wish you were able to edit the cards a little more than. Other than that, great!
This web site made it easy and fun to create birthday invitations for my daughter's party. I love the RSVP and comment tracker, and the ability to import Contacts from my email address book. I used the free service but may consider subscribing in the future in order to print and save the invitations for other parties.
I can't believe all the free designs you can pick from plus they have wonderful premium designs as well but you have to sign-up to there members package. Really a great site to do all your creative photo designs!
Easy to use... it's free & you can play around with your photos to make them awesome
It has a good variety of invitations, but I would like to see some more Girl Teenage birthday invitations. Really cool ones!
I wanted a great site to post a birthday party event to multiple people. I was able to upload my own photo and create a short, sweet and simple invitation at no cost! How sweet is that? Also, there are premium ones to choose from. I will try those, later on. This is a win win! Thanks for a great venue.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

